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Animate won't accept any forms of audio files.

New Here ,
Dec 26, 2022 Dec 26, 2022

Hey! I've been using Animate since 2019 on my Macbook, so I know how to import audio to my library for my animation projects. However, since the Animate 2023 update back in November, I've been unable to import any types of audio to my newest project. I've tried .wav, .mp3, and any other type I've seen accepted in this application. But nothing is working. Is anyone else having this issue? Is there a way to fix this?

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Import and export , Product issue
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Community Expert ,
Dec 26, 2022 Dec 26, 2022

Generally, when using WAV or AIFF files, it’s best to use 16-22 kHz mono sounds (stereo uses twice as much data as mono), but Animate can import either 8- or 16-bit sounds at sample rates of 11, 22, or 44 kHz. Sounds recorded in formats that are not multiples of 11 kHz (such as 8, 32, or 96 kHz) are resampled when imported into Animate. Animate can convert sounds to lower sample rates on export.

If you want to add effects to sounds in Animate , it’s best to import 16-bit sounds. If you have limited RAM, keep your sound clips short or work with 8-bit sounds instead of 16‑bit sounds.

 

open your audio file in audition and resave with compatible settings even if you're certain they are already compatible and need no change.  (ie, you can resave with the same settings if they already meet the above.)

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New Here ,
Dec 26, 2022 Dec 26, 2022

I tried putting my audio to 16-bit .wav, but it still didn't like the file. Any time I've tried putting any kind of audio into a project since the update, I get this import error. I can import images and other assets just fine, so it's just audio.

Screen Shot 2022-12-26 at 2.33.00 PM.png

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Community Expert ,
Dec 26, 2022 Dec 26, 2022

did you open your audio file in audition?

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New Here ,
Dec 26, 2022 Dec 26, 2022

Yes. I have the audio file originally created in Audition. I messed with settings to have the settings you recommended. Tried a few different ways too, just forgot to get screenshots. But even after putting these to the recommended settings, I still get the same error.

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Community Expert ,
Dec 26, 2022 Dec 26, 2022
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upload your audio file somewhere and post a link to download.

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