App Keeps Crashing

[Jasmine J.]

My animate app continues to crash and close everytime I attempt to import a file from illustrator.  It worked fine just a couple days ago.  HELP!!! Please!!!! 😞

[Sukhesh Shenoy]

@Jasmine J. Did you recently update any Adobe apps (Illustrator / Animate) after which you started facing this issue? Which version of Animate are you trying this on?
Also, could you please share a sample illustrator file causing the problem?

Thanks! -Sukhesh.