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Audio Becomes "Warped" When I Export (Help!!)

New Here ,
Oct 10, 2017 Oct 10, 2017

    Hello again!

    I recently finished an animation with an audio file attached to the second frame. The audio is a .mp3 file.

    When I export my video and run it through the media encoder (into H.264) and watch the video, the audio becomes lower in pitch and somewhat... gravelly? It seems to drag without actually becoming slower.
    Is there a problem with my audio file, or am I exporting it wrong? The audio sounds just fine before it is exported. I would like to use H.264 because I read that youtube prefers that over any of the others.

    Please help! Any advice is appreciated! I would be more than happy to provide more information if needed.

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Community Expert ,
Oct 10, 2017 Oct 10, 2017

open the mp3 in audition and save as:

sample rate 44khz

bit rate 16

delete the problematic animate mp3 and replace with the newly saved one.

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New Here ,
Oct 10, 2017 Oct 10, 2017

Thank you! That helped with the audio sounding lower, but the gravelly sound was not fixed. Any suggestions? Should I change the channels from stereo to something else?

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Community Expert ,
Oct 10, 2017 Oct 10, 2017

does it sound any different when played in audition vs when played in animate?

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New Here ,
Oct 10, 2017 Oct 10, 2017

Nope, it only changes once I export the animation and put it through the media encoder.

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Community Expert ,
Oct 10, 2017 Oct 10, 2017

what are you exporting?

do you mean publishing?

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New Here ,
Oct 10, 2017 Oct 10, 2017

No, I do file > export > export video

should I be publishing it instead? If so, how do I do that properly?

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Community Expert ,
Oct 10, 2017 Oct 10, 2017

what are your trying to create and what's the purpose of the file you want to create?

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LEGEND ,
Oct 10, 2017 Oct 10, 2017
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You should use WAV and not MP3 if you want to have good final audio. If you only have MP3 original files, don't save them as WAV, it's too late, you've already lost the quality of the sound.

Also, in Publish Settings look at the two audio options. Set both of them to be Raw, 16 bit, 44.1 kHz. At the moment you may have them as 16 kbps MP3, which would make them even worse than your original MP3.

In Media Encoder the audio gets compressed to AAC, and you can set the quality to be different amounts. YouTube's suggestion is to use 320 kbps, and for the video use 8 mbps (or higher).

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