Audio volume changes when importing into animate

[SuperbAnimator]

Hi, I've been working on a animation in Animate, and I have been having issues with importing a particular sound. It's supposed to be background music, and it should be pretty quiet, but when importing into animate it is always the same volume (or decibelage). I have checked the audio multiple times, it's

WAV 44 kHz Stereo 16 Bit. Any ideas?

[Mario_CR]

Hi, can you upload the audio file to a server where we can download it to check?

[n. tilcheff]

Most likely your audio is not 44 kHz before import. You should check your source before import for that; not what Animate says it is.

[SuperbAnimator]

I'm exporting the audio from Audacity. It's 44100Hz in audacity. It's always exported as 44.1kHz 16 Bit

[n. tilcheff]

As @Mario_CR suggested, if you like, post your source WAV and FLA to a file server for inspection.

There is no guarantee that anyone would be able to help you, but it is certain that no one will be able to help you while you claim to be doing everything right, but no one can reproduce the problem and see what is wrong.

[SuperbAnimator]

Arlrighty, here: https://drive.google.com/file/d/1ex_VUHbQn8QEr2k21uP4_FlEmKJarN8G/view?usp=drive_link

[n. tilcheff · Accepted solution]

Your WAV is at 48 000 Hz:

 

You need to resample it to 44 100 and then import/update in Animate.

[SuperbAnimator]

I thought I resampled it already, but I'll do it again to see.

[SuperbAnimator]

I'm not sure what I did originally, but setting the project rate to 44100Hz fixed it, thanks!

It was really just an oversight that caused the problem so, sorry to trouble you guys.

[n. tilcheff]

Well done, mate!

Glad you managed to fix it.

Audio sounding louder is a common symptom of 48 000 Hz imports, that is why I insisted on seeing the source.

BTW, do you know that you can easily adjust the volume of your sound tracks in Animate?

You can also crop and split sounds, add fades and so on, by clicking on the little pencil icon in the Properties panel.

[SuperbAnimator]

Yeah, I just learned that right before asking the question, it wasn't working for the bad audio, but maybe it works now, thanks again!