audio

[i wanna cry]

my adobe animate its not working for audios 😞 im select stream and another etc but its still not working theres only play when im testing my animations its doesnt work from layers and timeline, what am i gonna do? pls help :((((

[kglad]

your audio works when testing, but you hear nothing when playing the audio's timeline inside animate?

if so, copy and paste here a screenshot showing your sync setting and the timeline you're playing to hear the sound in animate.

[i wanna cry]

https://drive.google.com/file/d/1FIzDq0qlwxzpfKLw-e2xQfbJH2jQJHa4/view?usp=share_link

i hope its work 

[kglad]

again, copy the screenshot and paste it here, so it looks like:

[i wanna cry]

like this?

[kglad]

yes, now send the properties panel with frame one selected

[i wanna cry]

this?

[kglad]

yes.

try a smaller/shorter sound and see if that works when playing that timeline.

[i wanna cry]

its still not working in timeline, but its working again in test

[i wanna cry]

I don't know why this happened, I didn't have this problem before

[kglad]

are you saying you've tried multiple sounds set to stream that work when testing but not inside animate?  ie, it doesn't matter what sound you import?

[i wanna cry]

yes, I tried all other sounds but still didn't work in timeline. but whenever i test it the sound works

[i wanna cry]

I deleted and reinstalled the app but it didn't work. I tried to download other adobe animate versions like 2019 but it didn't work either.

[kglad · Accepted solution]

don't delete an adobe app. properly uninstall it.  and if you're doing that delete the preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html