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audio

Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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my adobe animate its not working for audios 😞 im select stream and another etc but its still not working theres only play when im testing my animations its doesnt work from layers and timeline, what am i gonna do? pls help :((((

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correct answers 1 Correct answer

Community Expert , Mar 09, 2023 Mar 09, 2023

don't delete an adobe app. properly uninstall it.  and if you're doing that delete the preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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your audio works when testing, but you hear nothing when playing the audio's timeline inside animate?

 

if so, copy and paste here a screenshot showing your sync setting and the timeline you're playing to hear the sound in animate.

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Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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again, copy the screenshot and paste it here, so it looks like:

 

kglad_0-1678376157200.png

 

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Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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iwannacry_0-1678376342909.png

like this?

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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yes, now send the properties panel with frame one selected

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Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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iwannacry_0-1678377315711.png

this?

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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yes.

 

try a smaller/shorter sound and see if that works when playing that timeline.

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Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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its still not working in timeline, but its working again in test

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Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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I don't know why this happened, I didn't have this problem before

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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are you saying you've tried multiple sounds set to stream that work when testing but not inside animate?  ie, it doesn't matter what sound you import?

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Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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yes, I tried all other sounds but still didn't work in timeline. but whenever i test it the sound works

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Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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I deleted and reinstalled the app but it didn't work. I tried to download other adobe animate versions like 2019 but it didn't work either.

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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don't delete an adobe app. properly uninstall it.  and if you're doing that delete the preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

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