Bug import son mp3

[MarqueJohn]

Bonjour,

Il m'est impossible d'importer un mp3 sur Adobe Animate depuis la mise à jour en 24.0.9. Un message d'erreur apparait : Un ou plusieurs fichiers n'ont pas été importés parce qu'ils n'ont pas pu être lus correctement. Si je désinstalle la version 24.0.9 et que je rétrograde en 24.0.8, je peux importer le son.

Un correctif est il prévu ?

Merci

Chrsitophe

[kglad]

are you using a mac?

and it's not clear how many more, if any, updates will be released.

[Firewood：D · Accepted solution]

This is indeed a bug. I tried mp3 and wav. They can be directly dragged into the stage but an error pops up. If you use "File-Import", everything is normal.

They will fix it, but what is puzzling is that they always fix the error while destroying the existing function, and then fix it again and destroy it again, falling into an endless loop.

[MarqueJohn]

Translator

Bonjour,
Je vous remercie, j'ai bien importé par le menu et cela fonctionne. Je vais procéder ainsi jusqu'à la prochaine mise à jour.
Encore merci pour cette aide précisieuse et bonne journée.

[Firewood：D]

I tried the latest 24.0.10 today and found that the problem still exists. They did not solve the audio import problem.

[kglad]

@Firewood：D 

is this on a mac?

[Firewood：D]

I use Windows, and I'm not sure if it's the same for Mac

[kglad]

i use windows and i've never seen a problem using file > import to stage nor with file > import to library with canvas nor with as3.

[Firewood：D]

Hey folks, I installed version 24.0.12 today and found that the problem still exists — they haven’t made any changes from 24.0.9 through 12. This is really something frustrating and infuriating. I’ve decided to submit feedback to the official team every day until they fix this issue. A long time ago, I found a web form that could be used directly to submit feedback, but I just searched for a long time and couldn’t find it. Even the webpage under the Help menu in the software is wrong. Can someone share the link with me?

[kglad]

i just tried dragging (to the stage) with an mp3 on win 11, an 24.0.12 and saw an "problem reading the file" message, but the sound is on my timeline (and library) and working as expected.  ie, the error message is the only problem.

[Firewood：D]

Yes, the sound can be dragged in, but a pop-up still appears — which is really frustrating for people who work with audio frequently.

[kglad]

the popup is meaningless.

[kglad]

animate is on its last legs.  there's no point in bug reports.

[pattya1921103]

Why do you say that? 

[kglad]

because there's no animate 2025

[Mario_CR]

The webpage isn't wrong, this is the official report link:

 https://forms.office.com/pages/responsepage.aspx?id=Wht7-jR7h0OUrtLBeN7O4S9xwer8laBJnVz9ceh8hh5UOVlX...

[Firewood：D]

Thank you so much! I’ve already submitted it. I’m not sure how they review the reports, but I suggest everyone submit the bug as well — at least it might make them take it more seriously.