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Craches everytime

New Here ,
Jan 09, 2023 Jan 09, 2023

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Why does mine keep on crashing like every 2-3 min? Its not even a freakin big file

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Performance , Product issue

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correct answers 2 Correct answers

Community Expert , Jan 09, 2023 Jan 09, 2023

Mac or Win? If Mac, did you update to Ventura recently? I've also experienced crashes recently and it was after updating the OS. If not, refer to Kglad's response.

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Community Expert , Jan 14, 2023 Jan 14, 2023

Unfortunately animate is not ready for Ventura I'm not sure why.

https://helpx.adobe.com/download-install/kb/macos-ventura-compatability-common-issues.html

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Community Expert ,
Jan 09, 2023 Jan 09, 2023

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assign a custom keyboard shortcut, if you have no custom preferences set

uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

confirm your preferences were reset.

 

 

create a new fla

 

any problem?

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Community Expert ,
Jan 09, 2023 Jan 09, 2023

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Mac or Win? If Mac, did you update to Ventura recently? I've also experienced crashes recently and it was after updating the OS. If not, refer to Kglad's response.


Animator and content creator for Animate CC

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Community Expert ,
Jan 14, 2023 Jan 14, 2023

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Unfortunately animate is not ready for Ventura I'm not sure why.

https://helpx.adobe.com/download-install/kb/macos-ventura-compatability-common-issues.html

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