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Fluid Brush Tool grayed out, cannot be clicked

Community Beginner ,
May 05, 2021 May 05, 2021

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In Adobe Animate CC 2021, My GPU and display are all updated, and my DirectX Version is 12, but the fluid brush tool seemed to grayed out and cannot be selected. Please help as I see a lot of post on this, but I have tried and all seemed to fail.

 

 

Dennis5CA4_0-1620263465122.png

 

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ActionScript , Error , Missing feature , Performance

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correct answers 1 Correct answer

Community Expert , May 06, 2021 May 06, 2021

Intel(R) HD graphics Family is an entry level gpu. It has to support DirectX12 with feature level 12.0 at minimum.  Click on the display tab and look at the feature level, is 12_0 included? If not then you're out of luck.

Examples:

This card here does have feature level 12:

Capture.JPG

 This one does not:

Screenshot_3-1.png

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Community Expert ,
May 05, 2021 May 05, 2021

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Make sure you have updated your video card driver - what kind of video card are you running?


Animator and content creator for Animate CC

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Community Beginner ,
May 06, 2021 May 06, 2021

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I have updated my display and video card, and my display adapter is Intel(R) HD graphics family...

Dennis5CA4_0-1620352131998.png

 

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Community Expert ,
May 06, 2021 May 06, 2021

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Make sure you have the latest version of Adobe Animate. 21.0.5

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Community Beginner ,
May 06, 2021 May 06, 2021

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It is the latest version

Dennis5CA4_0-1620354940658.png

 

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Community Expert ,
May 06, 2021 May 06, 2021

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Intel(R) HD graphics Family is an entry level gpu. It has to support DirectX12 with feature level 12.0 at minimum.  Click on the display tab and look at the feature level, is 12_0 included? If not then you're out of luck.

Examples:

This card here does have feature level 12:

Capture.JPG

 This one does not:

Screenshot_3-1.png

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Community Beginner ,
May 07, 2021 May 07, 2021

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Hello, I have checked, and I don't have feature level 12. Is there any way to get feather level 12?

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Community Expert ,
May 07, 2021 May 07, 2021

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Check for any driver updates, keep in mind though that older gpus might not support the feature even with the latest drivers installed.

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Community Beginner ,
May 08, 2021 May 08, 2021

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Thanks everyone for your help, appreciated! 😄

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