Help installing Adobe Animate

[Debra323406781y93]

Hello, I am trying to download Adobe Animate on my Microsoft Surface Pro. However, I keep getting a pop up that I cannot download it without Windows 10. This is odd, since my laptop is currently running Windows 10.... Any suggestions? Thanks in advance for any help!

[kglad]

what build?

[Debra323406781y93]

It is Windows 10 Pro, version 22H2, and the OS build is 19045.3208

[kglad]

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

[Debra323406781y93]

Got it! Thank you so much!! 

[kglad]

you're welcome.