how can i fix this timeline span issue

Community Beginner ,
May 17, 2021 May 17, 2021

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Adobe Community Professional ,
May 17, 2021 May 17, 2021

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Hi.

 

You can just click "Yes" so that Animate will automatically insert the required number of frames.

 

Regards,

JC

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Community Beginner ,
May 18, 2021 May 18, 2021

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i did that multiple times and did nothing so i want to know if there is something other going on it make no sense for me and im also disable so im just kind of confused 

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Adobe Community Professional ,
May 18, 2021 May 18, 2021

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No problem. We are going to help you.

 

Have you tried creating the 256 frames first and then importing the video?

 

You can insert the frames by moving the horizontal scroll bar in the bottom of the Timeline panel, right-clicking in the desired frame and choosing Insert Frame (F5) from the context menu.

 

Here is a demonstration (GIF):

adobe_animate_insert_frames.gif

 

Please let us know if this solves your issue or if you need further assistance.

 

Regards,

JC

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Community Beginner ,
May 18, 2021 May 18, 2021

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and i added on a video i made in after effect and now im trying to create animated add onsScreen Shot 2021-05-18 at 2.58.33 PM.pngScreen Shot 2021-05-18 at 3.01.02 PM.png

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Community Beginner ,
May 18, 2021 May 18, 2021

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but still like nothing was done just started over 

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Community Beginner ,
May 18, 2021 May 18, 2021

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Screen Shot 2021-05-18 at 3.01.02 PM.png

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Adobe Community Professional ,
May 18, 2021 May 18, 2021

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How are you importing the video?

 

Do you mind recording the process and posting the video here?

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Community Beginner ,
May 18, 2021 May 18, 2021

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import and embed h.264

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Adobe Community Professional ,
May 18, 2021 May 18, 2021

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I see.

 

I tried this approach here and it worked.

 

What version of Animate are you using?

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Community Beginner ,
May 19, 2021 May 19, 2021

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im using 2021 cc what ever is the updates this month 

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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Got it.

 

As I cannot reproduce the problem, I would like to ask you to record your screen showing the video being imported and the dialog box appearing. Is it possible?

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