HTML5 Ads Validator Javascript Errors and Missing Assets

Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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Hi,

I created HTML5 ads for 6Sense and when I check the validator, the ad fails to render, I have missing assets, and 2 Javascript errors. I've tried everything and nothing works. It has to be something in the template when exporting. When I test the ad in the browser, it works fine, but when I check the ad in the validator and on 6sense, it doesn't show, and I have the same errors. Any help would be greatly appreciated. 

 

defaultrhqc1xyg3m4b_1-1642718973399.png

defaultrhqc1xyg3m4b_2-1642719008384.png

 

 

 

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correct answers 2 Correct answers

Community Beginner , Apr 05, 2022 Apr 05, 2022
Hi Marley, This is Roy, the developer of the HTML5 ad validator tool that you've used. I re-ran your creative through the scanner, and this is what I've found:https://www.advalify.io/html5-ad-validator/s8e9w-ce605-8e49d Your creative is not rendered due to a JavaScript error "Cannot read property 'getContext' of undefined at a.b._parseData". Furthermore, your image returns a 404 because you've used a capital in your link. The image is in the folder "Images", while you're linking to "/images/..."...

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Adobe Community Professional ,
Jan 21, 2022 Jan 21, 2022

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the validator is not "seeing" your images content (or your images folder).

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Community Beginner ,
Jan 21, 2022 Jan 21, 2022

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Yeah for some reason and I don't know why. The images are in the zip folder but it won't recognize it and it gives me 2 javascript errors. Shoud I post my code here? Thanks - Marlena 

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Adobe Community Professional ,
Jan 21, 2022 Jan 21, 2022

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that's not a coding error.  it's a problem between your zip file and the validator.

 

you need to query about that validator (as long as you're certain exactly that file name/ext is in the images folder).

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Community Beginner ,
Jan 21, 2022 Jan 21, 2022

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Okay, I'll see what happens when I upload them to adwords again. Thanks - Marlena 

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Adobe Community Professional ,
Jan 21, 2022 Jan 21, 2022

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wait.

 

to make certain you're uploading the correct files, save your fla to a new (empty) directory.  publish your fla (to that directory).  everything in that directory (other than the fla) needs to be uploaded without editing any file types or names.

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Community Beginner ,
Jan 21, 2022 Jan 21, 2022

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Will do! TY! 

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Adobe Community Professional ,
Jan 21, 2022 Jan 21, 2022

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you're welcome.

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Community Beginner ,
Jan 21, 2022 Jan 21, 2022

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Okay so I did what you suggested and I still get 1 error when I upload my ads to adwords. Should I take out this is the HTML file  "<script src="https://code.createjs.com/1.0.0/createjs.min.js"></script>" this seems to be the problem now.

Marley82_0-1642792396788.png

 

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Enthusiast ,
Jan 21, 2022 Jan 21, 2022

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Community Beginner ,
Jan 24, 2022 Jan 24, 2022

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Thank you so much! I actually was able to change the script to: 

<script src="https://s0.2mdn.net/ads/studio/cached_libs/createjs_2019.11.15_min.js"></script>

and it worked!

 

All ads are running smoothly! I really appreciate all of the amazing support! 

 

 

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Community Beginner ,
Apr 05, 2022 Apr 05, 2022

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Hi Marley,

 

This is Roy, the developer of the HTML5 ad validator tool that you've used. I re-ran your creative through the scanner, and this is what I've found:

https://www.advalify.io/html5-ad-validator/s8e9w-ce605-8e49d

 

Your creative is not rendered due to a JavaScript error "Cannot read property 'getContext' of undefined at a.b._parseData". Furthermore, your image returns a 404 because you've used a capital in your link. The image is in the folder "Images", while you're linking to "/images/..." (with a lowercase i). The server therefore returns a 404. See here:

 

2022-04-05_15-19-44.png

 

If you need further help, feel free to contact me 🙂

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