HTML5 Ads Validator Javascript Errors and Missing Assets

[Marley82]

Hi,

I created HTML5 ads for 6Sense and when I check the validator, the ad fails to render, I have missing assets, and 2 Javascript errors. I've tried everything and nothing works. It has to be something in the template when exporting. When I test the ad in the browser, it works fine, but when I check the ad in the validator and on 6sense, it doesn't show, and I have the same errors. Any help would be greatly appreciated. 

[kglad]

the validator is not "seeing" your images content (or your images folder).

[Marley82]

Yeah for some reason and I don't know why. The images are in the zip folder but it won't recognize it and it gives me 2 javascript errors. Shoud I post my code here? Thanks - Marlena 

[kglad]

that's not a coding error.  it's a problem between your zip file and the validator.

you need to query about that validator (as long as you're certain exactly that file name/ext is in the images folder).

[Marley82]

Okay, I'll see what happens when I upload them to adwords again. Thanks - Marlena 

[kglad]

wait.

to make certain you're uploading the correct files, save your fla to a new (empty) directory.  publish your fla (to that directory).  everything in that directory (other than the fla) needs to be uploaded without editing any file types or names.

[Marley82]

Will do! TY! 

[kglad]

you're welcome.

[Marley82]

Okay so I did what you suggested and I still get 1 error when I upload my ads to adwords. Should I take out this is the HTML file  "<script src="https://code.createjs.com/1.0.0/createjs.min.js"></script>" this seems to be the problem now.

[Mario_CR · Accepted solution]

If it is for adwords, CreateJS needs to be referenced from a google hosted path: https://support.google.com/google-ads/answer/1722096#HTML5&zippy=%2Call-other-html-ads

• Google-hosted CreateJS

  • https://s0.2mdn.net/ads/studio/cached_libs/tweenjs_0.6.1_40840f08e9fb382ae9e4a337da542ed5_min.js
  • https://s0.2mdn.net/ads/studio/cached_libs/easeljs_0.8.1_58add2e69ca7fbe25e8f82a2b5f6a510_min.js
  • https://s0.2mdn.net/ads/studio/cached_libs/createjs_2015.11.26_54e1c3722102182bb133912ad4442e19_min....

[Marley82]

Thank you so much! I actually was able to change the script to: 

<script src="https://s0.2mdn.net/ads/studio/cached_libs/createjs_2019.11.15_min.js"></script>

and it worked!

All ads are running smoothly! I really appreciate all of the amazing support! 

[Roy239064551nev · Accepted solution]

Hi Marley,

This is Roy, the developer of the HTML5 ad validator tool that you've used. I re-ran your creative through the scanner, and this is what I've found:

https://www.advalify.io/html5-ad-validator/s8e9w-ce605-8e49d

Your creative is not rendered due to a JavaScript error "Cannot read property 'getContext' of undefined at a.b._parseData". Furthermore, your image returns a 404 because you've used a capital in your link. The image is in the folder "Images", while you're linking to "/images/..." (with a lowercase i). The server therefore returns a 404. See here:

If you need further help, feel free to contact me 🙂