I can't do anything on the stage

Community Beginner ,
Jan 08, 2022 Jan 08, 2022

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I can't do anything on the stage in the 2022, 2021 or the 2020 version. Using the brush, paint bucket, screen rotate tool or even changing the canvas size doesn't work. I guess it's a glitch or a bug and I realized that many people have asked for help with the same issue but never got a good answer.

 

How do I fix it?

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ActionScript , Error , How to , Missing feature , Performance , Tablet

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Mentor ,
Jan 08, 2022 Jan 08, 2022

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Since it happens in 3 separate versions, my guess would be that something is wrong with your system.

You should try to update your video drivers and/or your OS.

Also your computer might not match Animate's hardware requirements.

 

When issues cannot be reproduced, troubleshooting is impossible. That is why such isolated cases are not addressed.

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Powertools Team - extensions for character animation

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Community Beginner ,
Jan 13, 2022 Jan 13, 2022

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Thank you so much but I made sure that my device has all the requirements for Adobe Animate and that my drivers are up to date

 

Even for a brief moment before closing the program or using the fluid brush, I can actually see what's happening but other than that, no

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Adobe Community Professional ,
Jan 14, 2022 Jan 14, 2022

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Try a complete uninstall and a reinstall. 


Multimedia Developer, Character Creator, and Animator.

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Community Beginner ,
Jan 15, 2022 Jan 15, 2022

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Thank you for the reply. Apparently, that didn't work 

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Adobe Community Professional ,
Jan 14, 2022 Jan 14, 2022

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I've never seen or heard of this issue in all my years of using this application (since 2000). What are your system specs?


Animator and content creator for Animate CC

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Community Beginner ,
Jan 15, 2022 Jan 15, 2022

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Windows 10, 64 bit, Core i7, 6GB RAM 

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