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I can't do anything on the stage

Community Beginner ,
Jan 08, 2022 Jan 08, 2022

I can't do anything on the stage in the 2022, 2021 or the 2020 version. Using the brush, paint bucket, screen rotate tool or even changing the canvas size doesn't work. I guess it's a glitch or a bug and I realized that many people have asked for help with the same issue but never got a good answer.

 

How do I fix it?

TOPICS
ActionScript , Error , How to , Missing feature , Performance , Tablet
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Valorous Hero ,
Jan 08, 2022 Jan 08, 2022

Since it happens in 3 separate versions, my guess would be that something is wrong with your system.

You should try to update your video drivers and/or your OS.

Also your computer might not match Animate's hardware requirements.

 

When issues cannot be reproduced, troubleshooting is impossible. That is why such isolated cases are not addressed.

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation
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Community Beginner ,
Jan 13, 2022 Jan 13, 2022

Thank you so much but I made sure that my device has all the requirements for Adobe Animate and that my drivers are up to date

 

Even for a brief moment before closing the program or using the fluid brush, I can actually see what's happening but other than that, no

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Community Expert ,
Jan 14, 2022 Jan 14, 2022

Try a complete uninstall and a reinstall. 

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Community Beginner ,
Jan 15, 2022 Jan 15, 2022
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Thank you for the reply. Apparently, that didn't work 

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Community Expert ,
Jan 14, 2022 Jan 14, 2022

I've never seen or heard of this issue in all my years of using this application (since 2000). What are your system specs?


Animator and content creator for Animate CC
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Community Beginner ,
Jan 15, 2022 Jan 15, 2022

Windows 10, 64 bit, Core i7, 6GB RAM 

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