I can't hear audio

[adamp25220118]

I just want to be able to animate to audio. But when I drag the audio file into the timeline, I can't hear it. So what do I have to to hear audio in Animate? When I googled it, my first result is this: https://community.adobe.com/t5/animate/can-t-hear-audio-in-animate-cc/td-p/9212206 in which someone ansewered a solution, but I don't understand it(it might be important to note though, that this is from 2017). What is Action Scripts? Is it something that comes with Adobe, or do I have to install it seperately? Is it absolute necessary just to play back audio on the timeling in Animate?

[kglad]

click the keyframe where you want the sound to start and in the properties panel, scroll to sound (if necessary),  and select your sound.

test

[adamp25220118]

Ok, thanks, I managed to do that. But I still can't hear the audio on playback in the program... I've made sure it's not just my computer.

[kglad]

upload your fla somewhere and post a link to it.

[adamp25220118]

I gotta be honest, I haven't uploaded an fla to the internet before... what's a site that will accept an fla?

[n. tilcheff]

Hi mate,

You can use Google Drive or any other file sharing service.

[adamp25220118]

Ok, thanks! How's this? This is a simplistic animation I've been working on, in which I tried ot add audio that won't play...

https://drive.google.com/drive/u/0/folders/1CHBrPy6IcIQKQzsV3odWWau0eohqxMci

[n. tilcheff]

You should change the file permissions to 'anyone with the link', mate!

Otherwise people can't view it.

[n. tilcheff]

Just to add to what's been said in the thread before.

Check your source audio file. To work properly it has to be 44100Hz, 16-bit, ideally PCM WAV.

Anything higher than 16-bit will probably not play; also 48000Hz will cause other problems.

To hear the sound while scrubbing, you need to set it to Stream.

[adamp25220118]

Ok, thanks, I'll check for those things. Anyway, can you see it now? https://drive.google.com/open?id=1CHBrPy6IcIQKQzsV3odWWau0eohqxMci

[n. tilcheff]

Hi mate,

Yeah. File opens fine. 

Waveform is just a line and audio does not play.

Most likely cause is incompatible source file, which animate can't understand.

My suspicion is 24-bit or 32-bit audio. 

Open your WAV in an audio application and downsample it to 16-bit 44100Hz, import again and it should work.

Also change sync to Stream, but this is only a secondary issue of synchronisation.

[adamp25220118]

I tried to go back and edit it in Adobe Audition, but for some reason, the option is greyed out... https://drive.google.com/drive/u/0/folders/1CHBrPy6IcIQKQzsV3odWWau0eohqxMci

[n. tilcheff]

I don't use Audition so I can't give you specific advice, but most likely you need to re-sample before saving as.

[_keyframer]

Is the sound behavior set to Stream? Select a frame where the sound is in the layer - go to Properties Panel > Sound drop down section and set it to Stream (default is Event).