Copy link to clipboard
Copied
A coworker of mine is attempting to install Animate 2018 on Windows 11, but keeps getting the error message "Update required. Your browser or operating system is no longer supported."
Anyone here encountered this and managed to fix it?
And yes, it has to be Animate 2018. The version of CreateJS used by the current version of Animate is incompatible with our libraries.
Copy link to clipboard
Copied
Well, after most of a day of trying a whole lot of things, I think we've managed to figure it out.
First, install IE11. For some idiotic reason Adobe wrote the Animate installer to require IE11, which doesn't exist anymore as far as Microsoft's concerned.
https://www.microsoft.com/en-us/download/details.aspx?id=41628
Then install the Visual C++ Redistributable for Visual Studio 2013 (64-bit)
https://www.microsoft.com/en-us/download/details.aspx?id=40784
Finally, run the Animate 2018 installer. Should work now!
Copy link to clipboard
Copied
Hi.
I wonder if compatibility mode would work.
Anyway, thanks for sharing the solution, Clay.
Regards,
JC
Copy link to clipboard
Copied
No need to wonder, it doesn't work.
It's not a compatibility issue, it's a missing software components issue.
Copy link to clipboard
Copied
can it open animate 2018 in windows 11
Copy link to clipboard
Copied
can what open animate 2018 in win 11?
Copy link to clipboard
Copied
Same troubles. Compatibility changes nor IE11 fixes did not work.
Anyone have animate 18 working on Win 11?