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Issue of creating new file in Animate

Community Beginner ,
Aug 28, 2022 Aug 28, 2022

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Hi there,

I got an issue when creating new file (by file/ new..., or "create new" button on the start up window) that the pop up window seem not responding for a about couple of minutes, it shows a blank black window.

Anyone got this issue and have a resolution?
I'm currently using mac M1pro.
I contacted the adobe support team and helped with a solution of reinstalling or changing the internet.... but it didn't work.

Screen Shot 2022-08-29 at 07.39.51.png

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Error , Performance

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Guru ,
Aug 28, 2022 Aug 28, 2022

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Look here:

https://community.adobe.com/t5/animate-discussions/adobe-animate-new-file-box-blank/m-p/10878163#M20...

 

Nick - Character Designer and Animator, Flash user since 1998
Member of the Flanimate Power Tools team - extensions for character animation

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