Copy link to clipboard
Copied
If you try to export Video/Media with Animate, the latest version of Media encoder will not work.
Install version 15.2 instead and hope for a new update soon. A big waste of time.
Copy link to clipboard
Copied
works fine for me (an 21.0.8 and ame 15.4.1)
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi
Thanks for your time. I just received a notification from Adobe.
It’s now available in my Creative Cloud with other updates.
Maybe it’s a territory update problem.
Copy link to clipboard
Copied
it's not a problem. adobe rolls out updates to users on a schedule that i've not been about to devine. eg, it's not unusual for me to wait over 1 week after others receive updates.
Copy link to clipboard
Copied
Hi
Thanks again for your help
Regards,
Stephan
Copy link to clipboard
Copied
you're welcome.
Copy link to clipboard
Copied
This issue has been addressed in the latest Animate update -21.0.9 released today. Please update your copy of Animate & Media Encoder to the latest using Creative Cloud Desktop application to avail the fix.
Thanks, Sukhesh.
Copy link to clipboard
Copied
note: adobe updates get rolled-out to users at different times over a period of several days. if you don't see an update in your cc app, wait. it will appear within a few days.