My animation won't preview once I save the project

New Here ,
Feb 07, 2018 Feb 07, 2018

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I have not been able to preview my project and I have started over for the 4th time. This time, I did not save and just kept working on the unsaved, untitled project and I published for every single change I made. Everything worked perfectly. When I decided to hit Save As, I just got a blank preview again. How can I fix this?

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correct answers 1 Correct answer

Adobe Community Professional , Feb 07, 2018 Feb 07, 2018
Animate adds random numbers when you Test Movie. For the final version it's a good idea to do a Publish, then you get the code without the numbers added.

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Adobe Community Professional ,
Feb 07, 2018 Feb 07, 2018

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What do you mean by "preview"?


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New Here ,
Feb 07, 2018 Feb 07, 2018

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When I publish my project, I can't see anything in my browser.

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Adobe Community Professional ,
Feb 07, 2018 Feb 07, 2018

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So it's safe to assume this is an HTML5 Canvas document? What browser is opening by default? Are you sure you have content within the stage area?


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New Here ,
Feb 07, 2018 Feb 07, 2018

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Yes, HTML5 Canvas and it opens in Chrome. I am positive! Like I said, I was publishing after every single little update I made in the untitled project, and it only stopped showing anything on the browser when I publish once I actually saved the project and gave it a name.

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Adobe Community Professional ,
Feb 07, 2018 Feb 07, 2018

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A blank screen almost always means a JavaScript error. Bring up the dev console (F12). Check for error messages.

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Adobe Community Professional ,
Feb 07, 2018 Feb 07, 2018

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Ok just some more details please. What is the width and height of your stage? I ask because sometimes the stage size is MUCH bigger than what the browser window allows you to see without scrolling.


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Adobe Community Professional ,
Feb 07, 2018 Feb 07, 2018

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Can you provide the FLA for us to test?


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New Here ,
Feb 07, 2018 Feb 07, 2018

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I found what the problem is... When I publish my animation, it has the wrong URL http://127.0.0.1:8090/300x250_deer-traxx.html?19796, but if I open the actual HMTL file, it uses the right URL and I can see my animation. Still weird, but that solves my problem. Thanks, everyone!

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Adobe Community Professional ,
Feb 07, 2018 Feb 07, 2018

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You just posted a link to your own hard drive. Animate automatically generates that when you test a movie, and it's very unlikely to be wrong.

Did you ever check the error console like I suggested?

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Adobe Community Professional ,
Feb 07, 2018 Feb 07, 2018

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Exactly what Clay said - but what's with the "19796" numbers after the ".html" part?


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Adobe Community Professional ,
Feb 07, 2018 Feb 07, 2018

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Animate adds random numbers when you Test Movie. For the final version it's a good idea to do a Publish, then you get the code without the numbers added.

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Adobe Community Professional ,
Feb 07, 2018 Feb 07, 2018

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Thanks Colin!


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New Here ,
Feb 07, 2018 Feb 07, 2018

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I know, I posted that to show you what the problem was and my only solution for it is to open the html file that is generated. F12 doesn't bring anything up (bare with me, I am a noob) and the only warning I get when I publish is the usual "Frame numbers in EaselJS start at 0 instead of 1."

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New Here ,
May 17, 2021 May 17, 2021

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I'm running into this problem all of a sudden as well. I just get a blank white screen with nothing on it. I've done 10 ads before this one, all opened in Chrome just fine. But for some reason this new one I'm working on won't show anything in a browser.

 

Any suggestions? I'm really new at Animate, so you'll have to dumb it down a bit.

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Adobe Community Professional ,
May 17, 2021 May 17, 2021

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Often it's because you have used a spritesheet or a texture map, instead of images. Those have different security issues than if you use images. Either try your test from a server, or go into publishing settings and disable spritesheets and texture maps.

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Adobe Employee ,
May 24, 2021 May 24, 2021

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@geoff-vssl It also could be due to max call stack size restriction in the latest version of Chrome in Windows.

Could you check the browser 'Console' by hitting F12 and see if there is any error. Let me know if there are any errors.

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