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Size down and Selection bug

New Here ,
Sep 21, 2022 Sep 21, 2022

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i don't know if this has ever happened to anyone before but when i size down, it sizes up but when i size up, it doesn't size down. i've tried restarting my pc and saving as a different project. does anyone know how to fix this?

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Error , Other

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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update to the current version.

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New Here ,
Oct 19, 2022 Oct 19, 2022

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my sis said there isnt any other updates

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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1. that's incorrect. (though there may not be one compatible with your computer, especially if it's old.)

2. how is your sister related to the questions you're asking?

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LEGEND ,
Oct 08, 2022 Oct 08, 2022

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A shortcut way to reset the preferences is to launch Animate, then immediately hold down the command-option-shift keys, until you see a dialog asking if you want to reset preferences. I don't know for sure what it would be on Windows, perhaps Ctrl-Alt-Shift?

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Community Expert ,
Oct 08, 2022 Oct 08, 2022

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to reset preferences: press and hold Control+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you start Animate.

 

but that usually fails (especially for users that have a corrupted preference) to reset the preferences and requires manual confirmation* to ensure preferences were actually reset.

 

*

define a custom keyboard shortcut

reset preferences

confirm the custom keyboard shortcut was reset.

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