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pauls73381349
Inspiring
September 28, 2023
해결됨

Test Movie doesn't open browser since updating to MacOS Sonoma

  • September 28, 2023
  • 9 답변들
  • 8407 조회

Since updating to Sonoma on my MacBook Air, when I test a movie using Cmd+Enter, it goes through the publishing process but then does not open a browser, so I've no idea if the movie is working or not. Also, some of my HTML5 games that were previously working have started playing up - I just see a bunch of random images from the game (I've attached a screenshot), or the preloader just spins and spins. Are there any known compatibility issues with Sonoma? 

    이 주제는 답변이 닫혔습니다.
    최고의 답변: Laurence37433662yz1v

    Hello,
    The bug is now fixed, with the new Animate version 24.0.3 ! The preview export is working again. 🙂

    9 답변

    L
    Laurence37433662yz1v답변
    Participant
    May 16, 2024

    Hello,
    The bug is now fixed, with the new Animate version 24.0.3 ! The preview export is working again. 🙂

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      May 16, 2024

      @Laurence37433662yz1v 

       

      thanks for the update.

      T
      thatkidrich44
      Participating Frequently
      February 15, 2024

      Any plans to fix this Adobe? It is becoming a problem.

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        February 15, 2024

        hopefully, it will be fixed in an update.  you can make sure it's been reported.

         

        to report bugs or ideas or wishes to adobe: for applicable apps, use https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

         

        for createive cloud assets:

        bugs, https://community.adobe.com/t5/adobe-collaboration-experiences/ct-p/ct-adobe-collaboration-experienc...

         

        requests, https://community.adobe.com/t5/adobe-collaboration-experiences/ct-p/ct-adobe-collaboration-experienc...

         

        for others, use https://www.adobe.com/products/wishform.html

         

        if neither show a place to report the issue, just leave it here. that's the best you can do.

        M
        Michael22928587yiyq
        Participant
        January 3, 2024

        If anyone is still having this problem (I've had it for months with no luck reinstalling, downgrading, etc) the best workaround I've found is to bookmark the link to the local server that your files would normally open in (http://127.0.0.1:8090/),. This will open the index of the file you create, and you can then select and test it from there as per usual. Publishing/testing your files does start the local server and export your file as it should, but this bug simply prevents it from opening in your browser for some reason, so this allows you to manually open and test... 

          M
          Michael22928587yiyq
          Participant
          January 3, 2024

          Also just a heads up, the bookmarked link to the local server will only work after publishing your animte file, and have Animate open (same as when you normally publish). This is what starts the local server, so as soon as you close animate, the local server stops working and the bookmark will no longer work. So simply export, then open the bookmart to test. 

          kglad
          Community Expert
          kgladCommunity Expert
          Community Expert
          January 4, 2024

          @Michael22928587yiyq 

           

          nice work-around!

          I
          increasem46082496
          Participant
          December 11, 2023

          Same issue here! Since updating to MacOS Sonoma we can't test our projects anymore.

            kglad
            Community Expert
            kgladCommunity Expert
            Community Expert
            December 12, 2023

            @increasem46082496 

             

            use visual studio to open your app in a browser window, or await an animate update fix.

            S
            Student 1B5EB7
            Participant
            November 28, 2023

            I have the same issue, and my workaround is (Using Animate v24) is to open the generated webpage in Visual Studio Code and serve the page with Live Server extension (local server). When you use CMD + Enter to test in Animate it will refresh the generated webpage.

            kglad
            Community Expert
            kgladCommunity Expert
            Community Expert
            November 28, 2023

            thanks for that work-around @Student 1B5EB7 .

            B
            BrunoPinheiro
            Participating Frequently
            October 4, 2023

            Hi Guys, we found a solution here. Just roll back Animate to a preview version, like 22. It's working ok with Sonoma. Cheers.

            M
            michelles87035016
            Inspiring
            October 4, 2023

            Hi. Thanks for the suggestion, but it hasn't worked for me. I'm now using 22.0.10 and it's still not opening in a browser.

            M
            MrDores
            Participant
            October 4, 2023

            Are you using Media Encoder with the same version? 22

            M
            MrDores
            Participant
            October 4, 2023

            i had the same problem, use version 22 and will work (worked to me)

              N
              nicholaslue
              Participating Frequently
              September 29, 2023

              having the same issue here.

                JoãoCésar17023019
                Community Expert
                JoãoCésar17023019Community Expert
                Community Expert
                September 28, 2023

                Hi.

                 

                This issue also happens to me running Animate on a MacBook Air M1 with Sonoma.

                 

                I have to publish the files and then open them up using Visual Studio Code and the Live Server extension.

                 

                Please let the team know about this issue through this link:

                https://www.adobe.com/products/wishform.html

                 

                And regarding your other issue that I suspect it is related to the other topic that you created (https://community.adobe.com/t5/animate-discussions/game-hangs-on-preloader/m-p/14119058), are you running the exported HTML directly or using a server? Please let us know.

                 

                Regards,

                JC

                  P
                  pauls73381349작성자
                  Inspiring
                  September 28, 2023

                  Thanks. I'm running the HTML file from the IIS web server on MS Server 2022.

                  JoãoCésar17023019
                  Community Expert
                  JoãoCésar17023019Community Expert
                  Community Expert
                  September 28, 2023

                  Can you show the browser's console?

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