Unable to draw small things without going outside a certain circle

[ItsCerealTime]

every time I try to draw small details and things like that for some reason it doesn't work. I dont think that its not a problem with my tablet because it doesn't do this for any other program like FireAlpaca for example. Something weird about that is that if i try to do the same thing with my mouse i can draw small details so maybe it is a problem with the tablet, I dont know. I use to be able to see a small circle whenever i would put my stylus down on the tablet to show me that if i want the line to register it would have to be beyond that circle. but now that circle isn't even there but the same effects are still happening. I can for some reason though just press my stylus to the tablet and make dots. I've had this problem ever since i got Animate CC

[n. tilcheff]

Hi mate, you should have posted at least the model of your drawing tablet.

See if anything said in this topic brings helpful information:

drawing ANYTHING creates a line in it

I believe that Animate has had input issues with some non-Wacom drawing devices for years.

Good luck!

[ItsCerealTime]

I have a wacom intros pro.

I looked through that topic and I actually found some helpful information, so I uninstalled the driver and restart my computer. and it started working perfectly. I opened up my laptop today and now the problem is back like it was never fixed.

[Preran]

That doesn't look right.  Would you mind getting in touch with us directly using this link?

Contact Customer Care

Thanks,

Preran

[ItsCerealTime · Accepted solution]

Someone from Wacom actually already helped me and I think it's fixed now. The problem was fixed by going into Wacom professional service properties, then going into the recovery tab and making sure all 3 boxes say restart the service then make it say restart the service after 0 minutes.

[Preran]

Thank you for sharing your solution. It should help other users in a similar situation.

Thanks,

Preran