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Adobe Audition v23.6.0.61 Export Error in Windows 11

New Here ,
Aug 28, 2023 Aug 28, 2023

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After exporting a multitrack session into an mp3 file, in Windows 11, this error appears:

"The destination may be full or no longer available."

I tried this on several computers running Windows 11, and every time this error appears.

Bug Unresolved
TOPICS
Export , Multitrack editor , Performance or Stability , User experience and interface

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5 Comments
Adobe Employee ,
Aug 28, 2023 Aug 28, 2023

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Thank you @Zakarya Moosavi for reporting the bug. Several other users have also reported the same issue. We are investigating, unfortunately we could not yet repro the problem at our end.

Can you please give little bit more details about the source - so that we can isolate the bug and fix it? If possible, please upload a sample session with a sample source file @audbugs@adobe.com .You can also upload the contents to any shared location and send us the download link. Thank you in advance.

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New Here ,
Aug 28, 2023 Aug 28, 2023

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Thanks for your concern. 

Unfortunately, due to the file protection protocol in our organization, I cannot upload my session files.

But, I can explain in more detail for you:

Suppose you have a multitrack session with four track lines and each line has a stereo file with 2 or 3 active plugins; All plugins are Adobe built-in;

This session is about 10 minutes long; Without any automation;

Today I updated my Adobe Audition to v23.6.1.3;

After this update, the error for exporting the session to a .wav file is resolved, but exporting to a .Mp3 file remains.

 

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New Here ,
Aug 28, 2023 Aug 28, 2023

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My session specification: Sample Rate: 44100 - Bit Depth: 24 - Stereo Mix

Export specification. .Mp3 - 192k - Sample Rate: 44100 - Bit Depth: 16

All files in my session are: .Wav -  Stereo - Sample Rate: 44100 - Bit Depth: 24

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Adobe Employee ,
Aug 28, 2023 Aug 28, 2023

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Thank you Zakarya. This is really helpful.

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Community Beginner ,
Aug 28, 2023 Aug 28, 2023

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Gonna have to use the last version before the update. Same happened to me n I had to get the version I had before the update

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