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Audition (23.6) throws "Error with file:''." on Multitrack Export.

Explorer ,
Aug 11, 2023 Aug 11, 2023

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As noted, I get a pop up window (screenshot below) after updating Audition to the latest version (23.6.0.61) on Windows 10 22H2, whenever I use Multitrack > Mixdown Session to New File (either Entire Session or Time Selection causes the problem).

The files used in the multitrack then appear as if they are being worked on, and the waiting symbol appears indefinitely stuck at 100%. The files are unable to be closed or edited in Timeline view, I have to quit the app fully. So far it appears as if the files are rendering correctly before throwing the error. 

I have not encountered a data loss issue yet, but this is still a concerning bug.

 

Bug Unresolved
TOPICS
Export , Multitrack editor

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correct answers 1 Correct answer

Adobe Employee , Aug 25, 2023 Aug 25, 2023

Thank you all for reporting this bug. Today we have released a patch(23.6.1) containing the fix for this problem. Please update your Audition(In case update is not showing up, try Creative Cloud->Help->Check for updates). 

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5 Comments
Explorer ,
Aug 11, 2023 Aug 11, 2023

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The images didn't upload in the editor so I guess I'll add them here. Even the adobe forum software is buggy....

Screenshot 2023-08-11 120420-censored.png

Screenshot 2023-08-11 120553-censored.png

 

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Adobe Employee ,
Aug 11, 2023 Aug 11, 2023

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@Akshay30014633pt4n We have reproed the problem and working on a fix.
Current workaround - keep the metadata panel closed(Window->Metadata).

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New Here ,
Aug 11, 2023 Aug 11, 2023

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I have this same problem here. Following the thread waiting for a solution.

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New Here ,
Aug 17, 2023 Aug 17, 2023

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is there any update to this?

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Adobe Employee ,
Aug 25, 2023 Aug 25, 2023

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LATEST

Thank you all for reporting this bug. Today we have released a patch(23.6.1) containing the fix for this problem. Please update your Audition(In case update is not showing up, try Creative Cloud->Help->Check for updates). 

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