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Urgent - Adobe Audition Crashing Constantly

New Here ,
Dec 11, 2023 Dec 11, 2023

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I'm one of the IT guys at my company, and a user reached out reporting that Adobe Audition is crashing constantly. I replaced their computer recently and they just tried using Audition as of last week, but it's crashing as soon as they open the applicaiton. The user has tried versions 24.03, 24.0, 23.6.2, and 23.0 to no avail. I've attached the crash log that they sent me. 

Bug Unresolved
TOPICS
Performance or Stability

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5 Comments
Community Expert ,
Dec 11, 2023 Dec 11, 2023

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Before we escalate this, it's worth downloading the CCcleaner app (which you will find here ) and removing anything left from previous installations on that machine, and then reinstalling everything. On the face of it, this is a memory location access failure, but a lot of these types of failure can be linked to things deep in the system that aren't quite the way they should be. If this doesn't fix it, we can escalate it.

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New Here ,
Dec 11, 2023 Dec 11, 2023

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Thanks for the reply, Steve. I had the user run the CCcleaner app, and the process failed. I've pasted the error log below (sorry for the length, I don't see an option to attach a file for replies).

2023-12-11T19:26:43.516000Z ---------------------------------------------------------
2023-12-11T19:26:43.516000Z *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
2023-12-11T19:26:43.516000Z ---------------------------------------------------------
2023-12-11T19:26:43.761000Z Win OS Version: 6.2
2023-12-11T19:26:43.761000Z Cleaner Tool version : 4.3.0.434
2023-12-11T19:26:43.761000Z Cleanup source directory : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
2023-12-11T19:26:43.761000Z [AdobeProgramFiles] : C:\Program Files (x86)\Adobe
2023-12-11T19:26:43.762000Z [AdobeProgramFiles_x64] : C:\Program Files\Adobe
2023-12-11T19:26:43.762000Z [AdobeCommon] : C:\Program Files (x86)\Common Files\Adobe
2023-12-11T19:26:43.762000Z [AdobeCommon_x64] : C:\Program Files\Common Files\Adobe
2023-12-11T19:26:43.762000Z [UserRoamingAppData] : C:\Users\bgibson\AppData\Roaming
2023-12-11T19:26:43.762000Z [UserLocalAppData] : C:\Users\bgibson\AppData\Local
2023-12-11T19:26:43.762000Z [StartMenu] : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
2023-12-11T19:26:43.762000Z [System32Folder] : C:\WINDOWS\system32
2023-12-11T19:26:43.762000Z [SharedApplicationData] : C:\ProgramData
2023-12-11T19:26:43.762000Z [SharedDocuments] : C:\Users\Public\Documents
2023-12-11T19:26:43.762000Z [UserLinks] : C:\Users\bgibson\Links
2023-12-11T19:26:58.227000Z Language selected: English
2023-12-11T19:26:58.227000Z Displaying the Adobe End User License Agreement
License agreement

By using software of Adobe Inc. or its subsidiaries ("Adobe"); you agree to the following terms and conditions. If you do not agree with such terms and conditions; do not use the software. The terms of an end user license agreement accompanying a particular software file upon installation or download of the software shall supersede the terms presented below.

The export and re-export of Adobe software products are controlled by the United States Export Administration Regulations and such software may not be exported or re-exported to Cuba; Iran; Iraq; Libya; North Korea; Sudan; or Syria or any country to which the United States embargoes goods. In addition; Adobe software may not be distributed to persons on the Table of Denial Orders; the Entity List; or the List of Specially Designated Nationals.

By downloading or using an Adobe software product you are certifying that you are not a national of Cuba; Iran; Iraq; Libya; North Korea; Sudan; or Syria or any country to which the United States embargoes goods and that you are not a person on the Table of Denial Orders; the Entity List; or the List of Specially Designated Nationals.

If the software is designed for use with an application software product (the "Host Application") published by Adobe; Adobe grants you a non-exclusive license to use such software with the Host Application only; provided you possess a valid license from Adobe for the Host Application. Except as set forth below; such software is licensed to you subject to the terms and conditions of the End User License Agreement from Adobe governing your use of the Host Application.

DISCLAIMER OF WARRANTIES: YOU AGREE THAT ADOBE HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING THE SOFTWARE AND THAT THE SOFTWARE IS BEING PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND. ADOBE DISCLAIMS ALL WARRANTIES WITH REGARD TO THE SOFTWARE; EXPRESS OR IMPLIED; INCLUDING; WITHOUT LIMITATION; ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE; MERCHANTABILITY; MERCHANTABLE QUALITY OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. Some states or jurisdictions do not allow the exclusion of implied warranties; so the above limitations may not apply to you.

LIMIT OF LIABILITY: IN NO EVENT WILL ADOBE BE LIABLE TO YOU FOR ANY LOSS OF USE; INTERRUPTION OF BUSINESS; OR ANY DIRECT; INDIRECT; SPECIAL; INCIDENTAL; OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT; TORT (INCLUDING NEGLIGENCE); STRICT PRODUCT LIABILITY OR OTHERWISE; EVEN IF ADOBE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; so the above limitation or exclusion may not apply to you.
2023-12-11T19:26:58.232000Z Please enter (y) for Yes or (n) for No. ... >>
2023-12-11T19:27:16.289000Z Choose from one of the following options to clean up :
2023-12-11T19:27:16.290000Z 1. All
2023-12-11T19:27:16.290000Z 2. Adobe Flash Player 10.2
2023-12-11T19:27:16.290000Z 3. CC Apps, Creative Cloud & CS6 Products
2023-12-11T19:27:16.291000Z 4. CC Apps
2023-12-11T19:27:16.291000Z 5. CC 2014 Apps only
2023-12-11T19:27:16.291000Z 6. Creative Cloud only
2023-12-11T19:27:16.291000Z 7. CS6 only
2023-12-11T19:27:16.292000Z 8. CS5-CS5.5-CS6
2023-12-11T19:27:16.292000Z 9. CS5-CS5.5
2023-12-11T19:27:16.292000Z 10. CS3, CS4
2023-12-11T19:27:16.292000Z 11. Adobe Id credentials
2023-12-11T19:27:16.292000Z 12. Fix Host File
2023-12-11T19:27:16.292000Z 13. Quit
2023-12-11T19:27:16.292000Z Choice 😆
2023-12-11T19:27:41.948000Z User selected: CC Apps
2023-12-11T19:27:42.049000Z Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20231211T142741\pdb.db"
2023-12-11T19:27:42.123000Z Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20231211T142741\Media_db.db"
2023-12-11T19:27:42.192000Z Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\hdpim.db" "C:\Program Files (x86)\Common Files\Adobe\backup20231211T142741\hdpim.db"
2023-12-11T19:27:42.192000Z Calling removalofCS5CapsBackupEntries
2023-12-11T19:27:42.193000Z Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
2023-12-11T19:27:42.194000Z Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
2023-12-11T19:27:42.194000Z HDPimDB path ::C:\Program Files (x86)\Common Files\Adobe\caps\hdpim.db
2023-12-11T19:27:42.194000Z HDPIM db Found
2023-12-11T19:27:42.213000Z PIMDBWrapper DLL Handle valid
2023-12-11T19:27:42.213000Z Got a valid HD Db session get func pointer
2023-12-11T19:27:42.219000Z Got a valid HD Db session
2023-12-11T19:27:42.223000Z HD dll Handle is valid
2023-12-11T19:27:42.224000Z Following product added for HD cleanup: [Adobe Notification Client] prodFamily: 0
2023-12-11T19:27:42.224000Z Following product added for HD cleanup: [CC Library] prodFamily: 0
2023-12-11T19:27:42.224000Z Following product added for HD cleanup: [STI_Color_CommonSetRGB_HD] prodFamily: 0
2023-12-11T19:27:42.224000Z Following product added for HD cleanup: [UXP WebView Support] prodFamily: 1
2023-12-11T19:27:42.224000Z Following product added for HD cleanup: [CCX Process] prodFamily: 0
2023-12-11T19:27:42.224000Z Following product added for HD cleanup: [Camera Raw] prodFamily: 0
2023-12-11T19:27:42.224000Z Following product added for HD cleanup: [CoreSync] prodFamily: 0
2023-12-11T19:27:42.224000Z Following product added for HD cleanup: [Photoshop] prodFamily: 1
2023-12-11T19:27:42.224000Z Following product added for HD cleanup: [Premiere Pro] prodFamily: 1
2023-12-11T19:27:42.225000Z Following product added for HD cleanup: [Media Encoder] prodFamily: 1
2023-12-11T19:27:42.307000Z List of products installed on this machine
2023-12-11T19:27:42.307000Z Listing products for cleanup:
2023-12-11T19:27:42.308000Z 2. KANC Adobe Notification Client (32 Bit)(3.0.1)
2023-12-11T19:27:42.308000Z 3. LIBS CC Library (32 Bit)(3.25.4)
2023-12-11T19:27:42.309000Z 4. CORG STI_Color_CommonSetRGB_HD (32 Bit)(1.1)
2023-12-11T19:27:42.309000Z 5. UXPW UXP WebView Support(1.1.0)
2023-12-11T19:27:42.309000Z 6. CCXP CCX Process (32 Bit)(5.0.1)
2023-12-11T19:27:42.309000Z 7. ACR Camera Raw (32 Bit)(16.0.1)
2023-12-11T19:27:42.309000Z 8. COSY CoreSync (32 Bit)(7.0.0)
2023-12-11T19:27:42.310000Z 9. PHSP Photoshop(25.2)
2023-12-11T19:27:42.310000Z 10. PPRO Premiere Pro(24.1)
2023-12-11T19:27:42.310000Z 11. AME Media Encoder(24.1)
2023-12-11T19:27:42.310000Z Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
2023-12-11T19:27:56.783000Z response 12
2023-12-11T19:27:56.783000Z Are you sure you want to clean all the listed products and associated files?
2023-12-11T19:27:56.784000Z Type (y) to confirm and remove or (n) to quit ... >>
2023-12-11T19:27:59.686000Z Please wait for Adobe Creative Cloud Cleaner Tool to finish........
2023-12-11T19:27:59.687000Z User selected: 'Clean All'
2023-12-11T19:27:59.687000Z *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
2023-12-11T19:27:59.687000Z Checking if Product :: [KANC] is installed.
2023-12-11T19:27:59.692000Z HD productID : KANC Value = KANC is installed.
2023-12-11T19:27:59.692000Z Removing Product :: [KANC]
2023-12-11T19:27:59.692000Z :: Start RemoveHDSessionFromDB of Actual Product: [Adobe Notification Client (32 Bit)(3.0.1)]
2023-12-11T19:27:59.692000Z :: Start RemoveHDSessionFromDB Product: [KANC]
2023-12-11T19:27:59.692000Z :: Start RemoveHDSessionFromDB of Actual Product Version: 3.0.1 ::
2023-12-11T19:27:59.692000Z Executing command "taskkill /F /FI "IMAGENAME eq AdobeNotificationClient.exe""
2023-12-11T19:28:00.502000Z SUCCESS: The process with PID 18548 has been terminated.
2023-12-11T19:28:00.502000Z Executing command "taskkill /F /FI "IMAGENAME eq AdobeNotificationHelper.exe""
2023-12-11T19:28:00.975000Z INFO: No tasks running with the specified criteria.
2023-12-11T19:28:00.975000Z Checking HD productID content cleanup: KANC Value = KANC
2023-12-11T19:28:00.975000Z Checking HD productID content cleanup: 3.0.1 InstalledVersion3.0.1
2023-12-11T19:28:00.975000Z Checking HD productID content cleanup processor family: 0
2023-12-11T19:28:00.975000Z Following product added for HD content cleanup: 0 Adobe Notification Client
2023-12-11T19:28:00.975000Z [loadpathsFromXML] Product name : [Adobe Notification Client (32 Bit)]
2023-12-11T19:28:01.467000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:01.467000Z Following product added for HD content cleanup BASE:
2023-12-11T19:28:01.467000Z [RemoveHDProductContent] result_bver [0]
2023-12-11T19:28:01.467000Z [loadpathsFromXML] Product name : [Adobe Notification Client (32 Bit)]
2023-12-11T19:28:02.036000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:02.036000Z [RemoveHDProductContent] sapcodeId [KANC]
2023-12-11T19:28:02.036000Z Removing HD productID : KANCValue = KANC
2023-12-11T19:28:02.060000Z Removed HD productID : KANCValue = KANC
2023-12-11T19:28:02.060000Z Finish : HD Product deleted : KANC
2023-12-11T19:28:02.060000Z :: Finish RemoveHDSessionFromDB Product: KANC ::
2023-12-11T19:28:02.060000Z Checking if Product :: [LIBS] is installed.
2023-12-11T19:28:02.061000Z HD productID : LIBS Value = LIBS is installed.
2023-12-11T19:28:02.061000Z Removing Product :: [LIBS]
2023-12-11T19:28:02.061000Z :: Start RemoveHDSessionFromDB of Actual Product: [CC Library (32 Bit)(3.25.4)]
2023-12-11T19:28:02.061000Z :: Start RemoveHDSessionFromDB Product: [LIBS]
2023-12-11T19:28:02.061000Z :: Start RemoveHDSessionFromDB of Actual Product Version: 3.25.4 ::
2023-12-11T19:28:02.061000Z Executing command "taskkill /F /FI "IMAGENAME eq CCLibrary.exe""
2023-12-11T19:28:02.526000Z SUCCESS: The process with PID 26088 has been terminated.
2023-12-11T19:28:02.526000Z Checking HD productID content cleanup: LIBS Value = LIBS
2023-12-11T19:28:02.526000Z Checking HD productID content cleanup: 3.25.4 InstalledVersion3.25.4
2023-12-11T19:28:02.526000Z Checking HD productID content cleanup processor family: 0
2023-12-11T19:28:02.527000Z Following product added for HD content cleanup: 0 CC Library
2023-12-11T19:28:02.527000Z [loadpathsFromXML] Product name : [CC Library (32 Bit)]
2023-12-11T19:28:03.145000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:03.145000Z Following product added for HD content cleanup BASE:
2023-12-11T19:28:03.146000Z [RemoveHDProductContent] result_bver [0]
2023-12-11T19:28:03.146000Z [loadpathsFromXML] Product name : [CC Library (32 Bit)]
2023-12-11T19:28:03.808000Z [loadpathsFromXML] [CC Library (32 Bit)] - [2.14.7]
2023-12-11T19:28:03.808000Z ::Product RemoveHDProductContent: Found Product"CC Library (32 Bit)", "2.14.7" Action: Remove::
2023-12-11T19:28:03.808000Z [RemoveHDProductContent] prodMatched flag [True]
2023-12-11T19:28:03.808000Z [RemoveHDProductContent] sapcodeId [LIBS]
2023-12-11T19:28:03.808000Z Cleanup Started for : LIBS
2023-12-11T19:28:03.808000Z [removeFiles] Trying to remove file [[AdobeCommon]/Vulcan/specifiers/cclibraries.xml]
2023-12-11T19:28:03.812000Z Deleting file : C:\Program Files (x86)\Common Files\Adobe\Vulcan\specifiers\cclibraries.xml
2023-12-11T19:28:03.815000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries]
2023-12-11T19:28:03.817000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files\Common Files\Adobe\Creative Cloud Libraries]
2023-12-11T19:28:08.643000Z Deleting Registy Entry : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\LIBS_3_25_4_32
2023-12-11T19:28:08.643000Z Deleting Registy Entry : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\LIBS_3_25_4_32
2023-12-11T19:28:08.643000Z Removing HD productID : LIBSValue = LIBS
2023-12-11T19:28:08.706000Z Removed HD productID : LIBSValue = LIBS
2023-12-11T19:28:08.706000Z Finish : HD Product deleted : LIBS
2023-12-11T19:28:08.706000Z :: Finish RemoveHDSessionFromDB Product: LIBS ::
2023-12-11T19:28:08.707000Z Checking if Product :: [CORG] is installed.
2023-12-11T19:28:08.708000Z HD productID : CORG Value = CORG is installed.
2023-12-11T19:28:08.708000Z Removing Product :: [CORG]
2023-12-11T19:28:08.708000Z :: Start RemoveHDSessionFromDB of Actual Product: [STI_Color_CommonSetRGB_HD (32 Bit)(1.1)]
2023-12-11T19:28:08.708000Z :: Start RemoveHDSessionFromDB Product: [CORG]
2023-12-11T19:28:08.708000Z :: Start RemoveHDSessionFromDB of Actual Product Version: 1.1 ::
2023-12-11T19:28:08.708000Z Checking HD productID content cleanup: CORG Value = CORG
2023-12-11T19:28:08.708000Z Checking HD productID content cleanup: 1.1 InstalledVersion1.1
2023-12-11T19:28:08.708000Z Checking HD productID content cleanup processor family: 0
2023-12-11T19:28:08.708000Z Following product added for HD content cleanup: 0 STI_Color_CommonSetRGB_HD
2023-12-11T19:28:08.708000Z [loadpathsFromXML] Product name : [STI_Color_CommonSetRGB_HD (32 Bit)]
2023-12-11T19:28:09.318000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:09.318000Z Following product added for HD content cleanup BASE:
2023-12-11T19:28:09.318000Z [RemoveHDProductContent] result_bver [0]
2023-12-11T19:28:09.318000Z [loadpathsFromXML] Product name : [STI_Color_CommonSetRGB_HD (32 Bit)]
2023-12-11T19:28:09.948000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:09.948000Z [RemoveHDProductContent] sapcodeId [CORG]
2023-12-11T19:28:09.948000Z Removing HD productID : CORGValue = CORG
2023-12-11T19:28:10.045000Z Removed HD productID : CORGValue = CORG
2023-12-11T19:28:10.045000Z Finish : HD Product deleted : CORG
2023-12-11T19:28:10.046000Z :: Finish RemoveHDSessionFromDB Product: CORG ::
2023-12-11T19:28:10.046000Z Checking if Product :: [UXPW] is installed.
2023-12-11T19:28:10.047000Z HD productID : UXPW Value = UXPW is installed.
2023-12-11T19:28:10.047000Z Removing Product :: [UXPW]
2023-12-11T19:28:10.047000Z :: Start RemoveHDSessionFromDB of Actual Product: [UXP WebView Support(1.1.0)]
2023-12-11T19:28:10.047000Z :: Start RemoveHDSessionFromDB Product: [UXPW]
2023-12-11T19:28:10.047000Z :: Start RemoveHDSessionFromDB of Actual Product Version: 1.1.0 ::
2023-12-11T19:28:10.047000Z Checking HD productID content cleanup: UXPW Value = UXPW
2023-12-11T19:28:10.047000Z Checking HD productID content cleanup: 1.1.0 InstalledVersion1.1.0
2023-12-11T19:28:10.047000Z Checking HD productID content cleanup processor family: 1
2023-12-11T19:28:10.047000Z Following product added for HD content cleanup: 0 UXP WebView Support
2023-12-11T19:28:10.047000Z [loadpathsFromXML] Product name : [UXP WebView Support]
2023-12-11T19:28:10.791000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:10.792000Z Following product added for HD content cleanup BASE:
2023-12-11T19:28:10.792000Z [RemoveHDProductContent] result_bver [0]
2023-12-11T19:28:10.792000Z [loadpathsFromXML] Product name : [UXP WebView Support]
2023-12-11T19:28:11.434000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:11.434000Z [RemoveHDProductContent] sapcodeId [UXPW]
2023-12-11T19:28:11.434000Z Removing HD productID : UXPWValue = UXPW
2023-12-11T19:28:11.463000Z Removed HD productID : UXPWValue = UXPW
2023-12-11T19:28:11.463000Z Finish : HD Product deleted : UXPW
2023-12-11T19:28:11.463000Z :: Finish RemoveHDSessionFromDB Product: UXPW ::
2023-12-11T19:28:11.463000Z Checking if Product :: [CCXP] is installed.
2023-12-11T19:28:11.464000Z HD productID : CCXP Value = CCXP is installed.
2023-12-11T19:28:11.464000Z Removing Product :: [CCXP]
2023-12-11T19:28:11.464000Z :: Start RemoveHDSessionFromDB of Actual Product: [CCX Process (32 Bit)(5.0.1)]
2023-12-11T19:28:11.464000Z :: Start RemoveHDSessionFromDB Product: [CCXP]
2023-12-11T19:28:11.464000Z :: Start RemoveHDSessionFromDB of Actual Product Version: 5.0.1 ::
2023-12-11T19:28:11.464000Z Executing command "taskkill /F /FI "IMAGENAME eq CCXProcess.exe""
2023-12-11T19:28:11.928000Z SUCCESS: The process with PID 17168 has been terminated.
2023-12-11T19:28:11.928000Z Checking HD productID content cleanup: CCXP Value = CCXP
2023-12-11T19:28:11.928000Z Checking HD productID content cleanup: 5.0.1 InstalledVersion5.0.1
2023-12-11T19:28:11.928000Z Checking HD productID content cleanup processor family: 0
2023-12-11T19:28:11.928000Z Following product added for HD content cleanup: 0 CCX Process
2023-12-11T19:28:11.928000Z [loadpathsFromXML] Product name : [CCX Process (32 Bit)]
2023-12-11T19:28:12.616000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:12.616000Z Following product added for HD content cleanup BASE:
2023-12-11T19:28:12.616000Z [RemoveHDProductContent] result_bver [0]
2023-12-11T19:28:12.616000Z [loadpathsFromXML] Product name : [CCX Process (32 Bit)]
2023-12-11T19:28:13.244000Z [loadpathsFromXML] [CCX Process (32 Bit)] - [2.2.1]
2023-12-11T19:28:13.244000Z ::Product RemoveHDProductContent: Found Product"CCX Process (32 Bit)", "2.2.1" Action: Remove::
2023-12-11T19:28:13.244000Z [RemoveHDProductContent] prodMatched flag [True]
2023-12-11T19:28:13.244000Z [RemoveHDProductContent] sapcodeId [CCXP]
2023-12-11T19:28:13.244000Z Cleanup Started for : CCXP
2023-12-11T19:28:13.245000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience]
2023-12-11T19:28:13.249000Z Deleting Registy Entry : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CCXP_5_0_1_32
2023-12-11T19:28:13.249000Z Deleting Registy Entry : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\CCXP_5_0_1_32
2023-12-11T19:28:13.249000Z Removing HD productID : CCXPValue = CCXP
2023-12-11T19:28:13.419000Z Removed HD productID : CCXPValue = CCXP
2023-12-11T19:28:13.419000Z Finish : HD Product deleted : CCXP
2023-12-11T19:28:13.420000Z :: Finish RemoveHDSessionFromDB Product: CCXP ::
2023-12-11T19:28:13.420000Z Checking if Product :: [ACR] is installed.
2023-12-11T19:28:13.421000Z HD productID : ACR Value = ACR is installed.
2023-12-11T19:28:13.421000Z Removing Product :: [ACR]
2023-12-11T19:28:13.422000Z :: Start RemoveHDSessionFromDB of Actual Product: [Camera Raw (32 Bit)(16.0.1)]
2023-12-11T19:28:13.422000Z :: Start RemoveHDSessionFromDB Product: [ACR]
2023-12-11T19:28:13.422000Z :: Start RemoveHDSessionFromDB of Actual Product Version: 16.0.1 ::
2023-12-11T19:28:13.422000Z Checking HD productID content cleanup: ACR Value = ACR
2023-12-11T19:28:13.422000Z Checking HD productID content cleanup: 16.0.1 InstalledVersion16.0.1
2023-12-11T19:28:13.422000Z Checking HD productID content cleanup processor family: 0
2023-12-11T19:28:13.422000Z Following product added for HD content cleanup: 0 Camera Raw
2023-12-11T19:28:13.422000Z [loadpathsFromXML] Product name : [Camera Raw (32 Bit)]
2023-12-11T19:28:14.066000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:14.067000Z Following product added for HD content cleanup BASE:
2023-12-11T19:28:14.067000Z [RemoveHDProductContent] result_bver [0]
2023-12-11T19:28:14.067000Z [loadpathsFromXML] Product name : [Camera Raw (32 Bit)]
2023-12-11T19:28:14.708000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:14.708000Z [RemoveHDProductContent] sapcodeId [ACR]
2023-12-11T19:28:14.708000Z Removing HD productID : ACRValue = ACR
2023-12-11T19:28:14.799000Z Removed HD productID : ACRValue = ACR
2023-12-11T19:28:14.799000Z Finish : HD Product deleted : ACR
2023-12-11T19:28:14.799000Z :: Finish RemoveHDSessionFromDB Product: ACR ::
2023-12-11T19:28:14.800000Z Checking if Product :: [COSY] is installed.
2023-12-11T19:28:14.801000Z HD productID : COSY Value = COSY is installed.
2023-12-11T19:28:14.801000Z Removing Product :: [COSY]
2023-12-11T19:28:14.801000Z :: Start RemoveHDSessionFromDB of Actual Product: [CoreSync (32 Bit)(7.0.0)]
2023-12-11T19:28:14.801000Z :: Start RemoveHDSessionFromDB Product: [COSY]
2023-12-11T19:28:14.801000Z :: Start RemoveHDSessionFromDB of Actual Product Version: 7.0.0 ::
2023-12-11T19:28:14.803000Z Executing command "taskkill /F /FI "IMAGENAME eq CoreSync.exe""
2023-12-11T19:28:15.337000Z SUCCESS: The process with PID 16596 has been terminated.
2023-12-11T19:28:15.338000Z COSY cleanup selected: Staring taking backup
2023-12-11T19:28:15.960000Z Taking backup COSY coreSyncDBDir db dir present: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync
2023-12-11T19:28:15.960000Z Taking backup COSY coreSyncDBBackUpDir db dir present: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815
2023-12-11T19:28:15.960000Z Taking backup COSY coreSyncLocalDBDir db dir present: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync
2023-12-11T19:28:15.960000Z Taking backup COSY coreSyncLocalDBBackUpDir db dir present: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815
2023-12-11T19:28:15.960000Z Start: Removing CoreSync
2023-12-11T19:28:18.122000Z Start: Removing CoreSyncExtension
2023-12-11T19:28:18.512000Z Stop: Removing CoreSyncExtension
2023-12-11T19:28:18.512000Z Checking HD productID content cleanup: COSY Value = COSY
2023-12-11T19:28:18.512000Z Checking HD productID content cleanup: 7.0.0 InstalledVersion7.0.0
2023-12-11T19:28:18.512000Z Checking HD productID content cleanup processor family: 0
2023-12-11T19:28:18.512000Z Following product added for HD content cleanup: 0 CoreSync
2023-12-11T19:28:18.512000Z [loadpathsFromXML] Product name : [CoreSync (32 Bit)]
2023-12-11T19:28:19.202000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:19.202000Z Following product added for HD content cleanup BASE:
2023-12-11T19:28:19.203000Z [RemoveHDProductContent] result_bver [0]
2023-12-11T19:28:19.203000Z [loadpathsFromXML] Product name : [CoreSync (32 Bit)]
2023-12-11T19:28:19.863000Z [loadpathsFromXML] [CoreSync (32 Bit)] - [2.4.1]
2023-12-11T19:28:19.863000Z ::Product RemoveHDProductContent: Found Product"CoreSync (32 Bit)", "2.4.1" Action: Remove::
2023-12-11T19:28:19.863000Z [RemoveHDProductContent] prodMatched flag [True]
2023-12-11T19:28:19.863000Z [RemoveHDProductContent] sapcodeId [COSY]
2023-12-11T19:28:19.863000Z Cleanup Started for : COSY
2023-12-11T19:28:19.863000Z [removeFiles] Trying to remove file [[AdobeCommon]\Vulcan\specifiers\coresync.xml]
2023-12-11T19:28:19.865000Z File does not exist: C:\Program Files (x86)\Common Files\Adobe\Vulcan\specifiers\coresync.xml
2023-12-11T19:28:19.865000Z [removeFiles] Trying to remove file [[UserLinks]\Creative Cloud Files.lnk]
2023-12-11T19:28:19.866000Z File does not exist: C:\Users\bgibson\Links\Creative Cloud Files.lnk
2023-12-11T19:28:19.866000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files (x86)\Adobe\Adobe Sync]
2023-12-11T19:28:20.045000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\]
2023-12-11T19:28:20.047000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype\r\15511
2023-12-11T19:28:20.049000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype\\r\\15511':
2023-12-11T19:28:20.062000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype\r\37469
2023-12-11T19:28:20.065000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype\\r\\37469':
2023-12-11T19:28:20.069000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype\r
2023-12-11T19:28:20.071000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype\\r':
2023-12-11T19:28:20.095000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype
2023-12-11T19:28:20.098000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype':
2023-12-11T19:28:20.099000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins
2023-12-11T19:28:20.102000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins':
2023-12-11T19:28:20.102000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\
2023-12-11T19:28:20.103000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\':
2023-12-11T19:28:20.103000Z Retry deleting the folder since folder still exists C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\
2023-12-11T19:28:20.105000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype\r\15511
2023-12-11T19:28:20.112000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype\\r\\15511':
2023-12-11T19:28:20.113000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype\r\37469
2023-12-11T19:28:20.121000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype\\r\\37469':
2023-12-11T19:28:20.123000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype\r
2023-12-11T19:28:20.125000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype\\r':
2023-12-11T19:28:20.126000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype
2023-12-11T19:28:20.128000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype':
2023-12-11T19:28:20.129000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins
2023-12-11T19:28:20.131000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins':
2023-12-11T19:28:20.131000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\
2023-12-11T19:28:20.131000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\':
2023-12-11T19:28:20.133000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\]
2023-12-11T19:28:20.143000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db
2023-12-11T19:28:20.144000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl-json.db':
2023-12-11T19:28:20.145000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db-shm
2023-12-11T19:28:20.147000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl-json.db-shm':
2023-12-11T19:28:20.148000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db-wal
2023-12-11T19:28:20.149000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl-json.db-wal':
2023-12-11T19:28:20.150000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db
2023-12-11T19:28:20.152000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl.db':
2023-12-11T19:28:20.153000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db-shm
2023-12-11T19:28:20.154000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl.db-shm':
2023-12-11T19:28:20.155000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db-wal
2023-12-11T19:28:20.160000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl.db-wal':
2023-12-11T19:28:20.164000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1
2023-12-11T19:28:20.167000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1':
2023-12-11T19:28:20.167000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1
2023-12-11T19:28:20.170000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1':
2023-12-11T19:28:20.170000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2
2023-12-11T19:28:20.173000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2':
2023-12-11T19:28:20.174000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX
2023-12-11T19:28:20.176000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX':
2023-12-11T19:28:20.177000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative
2023-12-11T19:28:20.179000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative':
2023-12-11T19:28:20.202000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\
2023-12-11T19:28:20.202000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\':
2023-12-11T19:28:20.202000Z Retry deleting the folder since folder still exists C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\
2023-12-11T19:28:20.204000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db
2023-12-11T19:28:20.206000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl-json.db':
2023-12-11T19:28:20.207000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db-shm
2023-12-11T19:28:20.208000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl-json.db-shm':
2023-12-11T19:28:20.208000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db-wal
2023-12-11T19:28:20.210000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl-json.db-wal':
2023-12-11T19:28:20.211000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db
2023-12-11T19:28:20.213000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl.db':
2023-12-11T19:28:20.214000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db-shm
2023-12-11T19:28:20.215000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl.db-shm':
2023-12-11T19:28:20.216000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db-wal
2023-12-11T19:28:20.218000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl.db-wal':
2023-12-11T19:28:20.219000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1
2023-12-11T19:28:20.220000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1':
2023-12-11T19:28:20.221000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1
2023-12-11T19:28:20.224000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1':
2023-12-11T19:28:20.225000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2
2023-12-11T19:28:20.228000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2':
2023-12-11T19:28:20.230000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX
2023-12-11T19:28:20.233000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX':
2023-12-11T19:28:20.234000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative
2023-12-11T19:28:20.236000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative':
2023-12-11T19:28:20.237000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\
2023-12-11T19:28:20.237000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\':
2023-12-11T19:28:20.238000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files (x86)\Common Files\Adobe\CoreSyncExtension]
2023-12-11T19:28:20.259000Z Deleting Registy Entry : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\COSY_7_0_0_32
2023-12-11T19:28:20.260000Z Deleting Registy Entry : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\COSY_7_0_0_32
2023-12-11T19:28:20.260000Z Deleting Registy Entry : HKCR\CloudSyncCom.CloudSyncApp.1
2023-12-11T19:28:20.260000Z Deleting Registy Entry : HKCR\CloudSyncCom.CloudSyncApp.1\CLSID
2023-12-11T19:28:20.260000Z Deleting Registy Entry : HKCR\CloudSyncCom.CloudSyncApp
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\CloudSyncCom.CloudSyncApp\CLSID
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\CloudSyncCom.CloudSyncApp\CurVer
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}\AppID
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}\LocalServer32
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}\ProgID
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}\Programmable
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}\TypeLib
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\CLSID\{935767F7-DD8C-4649-A8A4-0C01E1E221C8}\VersionIndependentProgID
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}\ProxyStubClsid
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}\ProxyStubClsid32
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}\TypeLib
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}\TypeLib\Version
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}
2023-12-11T19:28:20.261000Z Deleting Registy Entry : HKCR\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}\ProxyStubClsid
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}\ProxyStubClsid32
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}\TypeLib
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}\TypeLib\Version
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}\ProxyStubClsid
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}\ProxyStubClsid32
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}\TypeLib
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}\TypeLib\Version
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}\ProxyStubClsid
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}\ProxyStubClsid32
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}\TypeLib
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}\TypeLib\Version
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}\ProxyStubClsid
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}\ProxyStubClsid32
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}\TypeLib
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}\TypeLib\Version
2023-12-11T19:28:20.262000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}\ProxyStubClsid32
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}\TypeLib
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F95}\TypeLib\Version
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}\ProxyStubClsid32
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}\TypeLib
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{7A1355AF-958A-4360-89B1-A55ACEA38F96}\TypeLib\Version
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}\ProxyStubClsid32
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}\TypeLib
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{C4BB32F1-08B5-4206-81AA-3860A9F13DDA}\TypeLib\Version
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}\ProxyStubClsid32
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}\TypeLib
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{21D20ABF-B32D-46CD-AB6A-CBD566177A3D}\TypeLib\Version
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}\ProxyStubClsid32
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}\TypeLib
2023-12-11T19:28:20.263000Z Deleting Registy Entry : HKCR\Wow6432Node\Interface\{E5C0A852-72AA-461B-AEB6-16ABF70DB218}\TypeLib\Version
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\TypeLib\{59E9A4A9-40E1-4CE6-B939-EE46EBA237C1}\1.0
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\TypeLib\{59E9A4A9-40E1-4CE6-B939-EE46EBA237C1}\1.0\0\win32
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\TypeLib\{59E9A4A9-40E1-4CE6-B939-EE46EBA237C1}\1.0\0\win64
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\TypeLib\{59E9A4A9-40E1-4CE6-B939-EE46EBA237C1}\1.0\FLAGS
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\TypeLib\{59E9A4A9-40E1-4CE6-B939-EE46EBA237C1}\1.0\HELPDIR
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCU\Software\Adobe\CreativeCloud\locale
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\*\shellex\ContextMenuHandlers\AccExt
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\Folder\shellex\ContextMenuHandlers\AccExt
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\AppID\{1580B7BE-BAC5-42F8-960B-1ED59D905A46}
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\AppID\CloudSyncExt\AppID
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\CLSID\{2A118EB5-5797-4F5E-8B3D-F4ECBA3C98E4}
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\CLSID\{2A118EB5-5797-4F5E-8B3D-F4ECBA3C98E4}\InprocServer32
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\CLSID\{2A118EB5-5797-4F5E-8B3D-F4ECBA3C98E4}\InprocServer32\ThreadingModel
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\CLSID\{42D38F2E-98E9-4382-B546-E24E4D6D04BB}
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\CLSID\{42D38F2E-98E9-4382-B546-E24E4D6D04BB}\InprocServer32
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\CLSID\{42D38F2E-98E9-4382-B546-E24E4D6D04BB}\InprocServer32\ThreadingModel
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\CLSID\{853B7E05-C47D-4985-909A-D0DC5C6D7303}
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\CLSID\{853B7E05-C47D-4985-909A-D0DC5C6D7303}\InprocServer32
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\CLSID\{853B7E05-C47D-4985-909A-D0DC5C6D7303}\InprocServer32\ThreadingModel
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\CLSID\{AB9CF9F8-8A96-4F9D-BF21-CE85714C3A47}
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\CLSID\{AB9CF9F8-8A96-4F9D-BF21-CE85714C3A47}\InprocServer32
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\CLSID\{AB9CF9F8-8A96-4F9D-BF21-CE85714C3A47}\InprocServer32\ThreadingModel
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\TypeLib\{3956A7FA-824C-4184-871C-739C40164CAC}\1.0
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\TypeLib\{3956A7FA-824C-4184-871C-739C40164CAC}\1.0\0\win32
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\TypeLib\{3956A7FA-824C-4184-871C-739C40164CAC}\1.0\0\win64
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\TypeLib\{3956A7FA-824C-4184-871C-739C40164CAC}\1.0\FLAGS
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKCR\TypeLib\{3956A7FA-824C-4184-871C-739C40164CAC}\1.0\HELPDIR
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ AccExtIco1
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ AccExtIco2
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ AccExtIco3
2023-12-11T19:28:20.264000Z Deleting Registy Entry : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Extensions\Approved\{2A118EB5-5797-4F5E-8B3D-F4ECBA3C98E4}
2023-12-11T19:28:20.264000Z Removing HD productID : COSYValue = COSY
2023-12-11T19:28:20.378000Z Removed HD productID : COSYValue = COSY
2023-12-11T19:28:20.378000Z Finish : HD Product deleted : COSY
2023-12-11T19:28:20.378000Z COSY Reverting backup
2023-12-11T19:28:20.378000Z COSY Reverting backup started of roaming dir
2023-12-11T19:28:20.378000Z Command to be executed: XCOPY /Y /S /E /C C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815 C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync
2023-12-11T19:28:21.866000Z COSY Backup C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\c\entitlements-downloading.xml
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\c\entitlements.xml
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\139
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\15511
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\15811
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\15837
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\17003
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\17004
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\175
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\22736
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\22741
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\26062
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\37396
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\37469
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\37898
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\49809
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\5474
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\e\5475
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\r\15511
Access denied
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\r\15811
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\r\15837
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\r\17003
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\r\17004
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\r\22736
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\r\22741
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\r\37396
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\r\37469
Access denied
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\r\37898
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\t\15708
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\w\139
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\w\175
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\w\26062
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\w\49809
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\w\5474
C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync_backup_11122023_142815\plugins\livetype\w\5475
33 File(s) copied
2023-12-11T19:28:21.866000Z COSY Backup None
2023-12-11T19:28:21.949000Z COSY Reverting backup
2023-12-11T19:28:21.949000Z COSY Reverting backup started of local dir
2023-12-11T19:28:21.949000Z Command to be executed: XCOPY /Y /S /E /C C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815 C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync
2023-12-11T19:28:23.050000Z COSY Backup C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\57921106cfff3359cdc2897295fcc8fb-floodgateCache.json
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\57921106cfff3359cdc2897295fcc8fb-index.json
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\ACSLEng.cfg
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\CCCg_a5a94add1efb8f7012d938cfb3de6e60.db
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\CCCu_567c7d47802e88229ef048a23617afce.db
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\coresync.db
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\ef9533135016d9230d29b877de9dd4f2.db
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\ef9533135016d9230d29b877de9dd4f2.db-shm
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\ef9533135016d9230d29b877de9dd4f2.db-wal
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db-shm
File creation error - The requested operation cannot be performed on a file with a user-mapped section open.

C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db-wal
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db-shm
File creation error - The requested operation cannot be performed on a file with a user-mapped section open.

C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db-wal
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\~sentinel~
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\CLOUDNATIVEGUDE\sqliteResumeTransfer.db
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\DCX\da360bc519745289028cd6339c5084d2\1\v0\storage.db
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\DCX\da360bc519745289028cd6339c5084d2\1\v0\storage.db-shm
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\DCX\da360bc519745289028cd6339c5084d2\1\v0\storage.db-wal
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\DCX\da360bc519745289028cd6339c5084d2\1\v0\~sentinel~
C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync_backup_11122023_142815\GUDE\sqliteResumeTransfer.db
20 File(s) copied
2023-12-11T19:28:23.050000Z COSY Backup None
2023-12-11T19:28:23.092000Z :: Finish RemoveHDSessionFromDB Product: COSY ::
2023-12-11T19:28:23.092000Z Checking if Product :: [PHSP] is installed.
2023-12-11T19:28:23.093000Z HD productID : PHSP Value = PHSP is installed.
2023-12-11T19:28:23.093000Z Removing Product :: [PHSP]
2023-12-11T19:28:23.093000Z :: Start RemoveHDSessionFromDB of Actual Product: [Photoshop(25.2)]
2023-12-11T19:28:23.093000Z :: Start RemoveHDSessionFromDB Product: [PHSP]
2023-12-11T19:28:23.093000Z :: Start RemoveHDSessionFromDB of Actual Product Version: 25.2 ::
2023-12-11T19:28:23.093000Z Checking HD productID content cleanup: PHSP Value = PHSP
2023-12-11T19:28:23.093000Z Checking HD productID content cleanup: 25.2 InstalledVersion25.2
2023-12-11T19:28:23.093000Z Checking HD productID content cleanup processor family: 1
2023-12-11T19:28:23.093000Z Following product added for HD content cleanup: 0 Photoshop
2023-12-11T19:28:23.093000Z [loadpathsFromXML] Product name : [Photoshop]
2023-12-11T19:28:23.861000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:23.861000Z Following product added for HD content cleanup BASE:
2023-12-11T19:28:23.861000Z [RemoveHDProductContent] result_bver [0]
2023-12-11T19:28:23.861000Z [loadpathsFromXML] Product name : [Photoshop]
2023-12-11T19:28:24.527000Z [loadpathsFromXML] [Photoshop] - [25.0]
2023-12-11T19:28:24.527000Z ::Product RemoveHDProductContent: Found Product"Photoshop", "25.0" Action: Remove::
2023-12-11T19:28:24.527000Z [RemoveHDProductContent] prodMatched flag [True]
2023-12-11T19:28:24.527000Z [RemoveHDProductContent] sapcodeId [PHSP]
2023-12-11T19:28:24.527000Z Cleanup Started for : PHSP
2023-12-11T19:28:24.527000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/en_US/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.528000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\en_US\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.528000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/cs_CZ/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.529000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\cs_CZ\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.529000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/de_DE/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.529000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\de_DE\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.529000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/en_GB/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.530000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\en_GB\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.530000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/en_IL/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.532000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\en_IL\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.532000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/en_AE/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.532000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\en_AE\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.532000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/es_ES/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.533000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\es_ES\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.533000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/es_MX/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.533000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\es_MX\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.533000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/fr_CA/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.534000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\fr_CA\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.534000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/fr_FR/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.535000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\fr_FR\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.535000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/fr_MA/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.535000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\fr_MA\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.535000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/hu_HU/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.536000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\hu_HU\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.536000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/it_IT/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.536000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\it_IT\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.537000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/ja_JP/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.537000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\ja_JP\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.537000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/ko_KR/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.538000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\ko_KR\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.538000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/nb_NO/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.538000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\nb_NO\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.538000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/nl_NL/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.538000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\nl_NL\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.538000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/pl_PL/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.540000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\pl_PL\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.540000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/pt_BR/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.541000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\pt_BR\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.541000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/ru_RU/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.542000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\ru_RU\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.542000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/sv_SE/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.543000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\sv_SE\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.543000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/tr_TR/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.544000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\tr_TR\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.544000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/uk_UA/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.544000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\uk_UA\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.545000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/zh_CN/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.545000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\zh_CN\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.545000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/zh_TW/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.546000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\zh_TW\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.546000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/ro_RO/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.547000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\ro_RO\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.547000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/fi_FI/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.547000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\fi_FI\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.547000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/el_GR/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.548000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\el_GR\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.548000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/da_DK/Photoshop_25.0.helpcfg]
2023-12-11T19:28:24.549000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\da_DK\Photoshop_25.0.helpcfg
2023-12-11T19:28:24.549000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files\Adobe\Adobe Photoshop 2024]
2023-12-11T19:28:24.758000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins
2023-12-11T19:28:34.899000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe\Adobe Photoshop 2024
2023-12-11T19:28:34.902000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files (x86)\Common Files\Adobe\Adobe Photoshop 2024]
2023-12-11T19:28:34.907000Z Deleting Registy Entry : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PHSP_25_2
2023-12-11T19:28:34.907000Z Deleting Registy Entry : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\PHSP_25_2
2023-12-11T19:28:34.908000Z Removing HD productID : PHSPValue = PHSP
2023-12-11T19:28:35.220000Z Removed HD productID : PHSPValue = PHSP
2023-12-11T19:28:35.220000Z Finish : HD Product deleted : PHSP
2023-12-11T19:28:35.220000Z :: Finish RemoveHDSessionFromDB Product: PHSP ::
2023-12-11T19:28:35.220000Z Checking if Product :: [PPRO] is installed.
2023-12-11T19:28:35.220000Z HD productID : PPRO Value = PPRO is installed.
2023-12-11T19:28:35.220000Z Removing Product :: [PPRO]
2023-12-11T19:28:35.220000Z :: Start RemoveHDSessionFromDB of Actual Product: [Premiere Pro(24.1)]
2023-12-11T19:28:35.220000Z :: Start RemoveHDSessionFromDB Product: [PPRO]
2023-12-11T19:28:35.220000Z :: Start RemoveHDSessionFromDB of Actual Product Version: 24.1 ::
2023-12-11T19:28:35.220000Z Checking HD productID content cleanup: PPRO Value = PPRO
2023-12-11T19:28:35.221000Z Checking HD productID content cleanup: 24.1 InstalledVersion24.1
2023-12-11T19:28:35.221000Z Checking HD productID content cleanup processor family: 1
2023-12-11T19:28:35.221000Z Following product added for HD content cleanup: 0 Premiere Pro
2023-12-11T19:28:35.221000Z [loadpathsFromXML] Product name : [Premiere Pro]
2023-12-11T19:28:35.932000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:35.932000Z Following product added for HD content cleanup BASE:
2023-12-11T19:28:35.932000Z [RemoveHDProductContent] result_bver [0]
2023-12-11T19:28:35.932000Z [loadpathsFromXML] Product name : [Premiere Pro]
2023-12-11T19:28:36.612000Z [loadpathsFromXML] [Premiere Pro] - [24.0]
2023-12-11T19:28:36.612000Z ::Product RemoveHDProductContent: Found Product"Premiere Pro", "24.0" Action: Remove::
2023-12-11T19:28:36.612000Z [RemoveHDProductContent] prodMatched flag [True]
2023-12-11T19:28:36.612000Z [RemoveHDProductContent] sapcodeId [PPRO]
2023-12-11T19:28:36.612000Z Cleanup Started for : PPRO
2023-12-11T19:28:36.612000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/en_US/PremierePro_24.0.helpcfg]
2023-12-11T19:28:36.614000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\en_US\PremierePro_24.0.helpcfg
2023-12-11T19:28:36.615000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/de_DE/PremierePro_24.0.helpcfg]
2023-12-11T19:28:36.617000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\de_DE\PremierePro_24.0.helpcfg
2023-12-11T19:28:36.619000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/es_ES/PremierePro_24.0.helpcfg]
2023-12-11T19:28:36.619000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\es_ES\PremierePro_24.0.helpcfg
2023-12-11T19:28:36.621000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/fr_FR/PremierePro_24.0.helpcfg]
2023-12-11T19:28:36.622000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\fr_FR\PremierePro_24.0.helpcfg
2023-12-11T19:28:36.623000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/it_IT/PremierePro_24.0.helpcfg]
2023-12-11T19:28:36.624000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\it_IT\PremierePro_24.0.helpcfg
2023-12-11T19:28:36.625000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/ja_JP/PremierePro_24.0.helpcfg]
2023-12-11T19:28:36.626000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\ja_JP\PremierePro_24.0.helpcfg
2023-12-11T19:28:36.627000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/ko_KR/PremierePro_24.0.helpcfg]
2023-12-11T19:28:36.628000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\ko_KR\PremierePro_24.0.helpcfg
2023-12-11T19:28:36.631000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/pt_BR/PremierePro_24.0.helpcfg]
2023-12-11T19:28:36.631000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\pt_BR\PremierePro_24.0.helpcfg
2023-12-11T19:28:36.632000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/ru_RU/PremierePro_24.0.helpcfg]
2023-12-11T19:28:36.633000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\ru_RU\PremierePro_24.0.helpcfg
2023-12-11T19:28:36.634000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/zh_CN/PremierePro_24.0.helpcfg]
2023-12-11T19:28:36.635000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\zh_CN\PremierePro_24.0.helpcfg
2023-12-11T19:28:36.636000Z [removeFiles] Trying to remove file [[StartMenu]/Adobe Premiere Pro 2024.lnk]
2023-12-11T19:28:36.637000Z Deleting file : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Premiere Pro 2024.lnk
2023-12-11T19:28:36.642000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files\Adobe\Adobe Premiere Pro 2024]
2023-12-11T19:28:58.753000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe\Adobe Premiere Pro 2024
2023-12-11T19:28:58.756000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files\Common Files\Adobe\Keyfiles\PremierePro\24.0]
2023-12-11T19:28:58.773000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Users\Public\Documents\Adobe\Premiere Pro\24.0]
2023-12-11T19:28:58.809000Z Deleting Registy Entry : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PPRO_24_1
2023-12-11T19:28:58.809000Z Deleting Registy Entry : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\PPRO_24_1
2023-12-11T19:28:58.809000Z Deleting Registy Entry : HKLM\SOFTWARE\Adobe\Premiere Pro\24.0
2023-12-11T19:28:58.809000Z Deleting Registy Entry : HKCR\Adobe.PremierePro.Effect.24
2023-12-11T19:28:58.810000Z Deleting Registy Entry : HKCR\Adobe.Premiere.Movie.24
2023-12-11T19:28:58.812000Z Deleting Registy Entry : HKCR\Adobe.Premiere.Edit.Decision.List.24
2023-12-11T19:28:58.813000Z Deleting Registy Entry : HKCR\Adobe.Premiere.Keys.File.24
2023-12-11T19:28:58.814000Z Deleting Registy Entry : HKCR\Adobe.Premiere.Layout.24
2023-12-11T19:28:58.816000Z Deleting Registy Entry : HKCR\Adobe.Premiere.Preset.24
2023-12-11T19:28:58.817000Z Deleting Registy Entry : HKCR\Adobe.Premiere.Plugin.24
2023-12-11T19:28:58.819000Z Deleting Registy Entry : HKCR\Adobe.Premiere.Pro.Project.24
2023-12-11T19:28:58.820000Z Deleting Registy Entry : HKCR\Adobe.Premiere.Style.24
2023-12-11T19:28:58.821000Z Deleting Registy Entry : HKCR\Adobe.Premiere.Title.24
2023-12-11T19:28:58.822000Z Removing HD productID : PPROValue = PPRO
2023-12-11T19:28:58.881000Z Removed HD productID : PPROValue = PPRO
2023-12-11T19:28:58.881000Z Finish : HD Product deleted : PPRO
2023-12-11T19:28:58.881000Z :: Finish RemoveHDSessionFromDB Product: PPRO ::
2023-12-11T19:28:58.881000Z Checking if Product :: [AME] is installed.
2023-12-11T19:28:58.881000Z HD productID : AME Value = AME is installed.
2023-12-11T19:28:58.881000Z Removing Product :: [AME]
2023-12-11T19:28:58.881000Z :: Start RemoveHDSessionFromDB of Actual Product: [Media Encoder(24.1)]
2023-12-11T19:28:58.881000Z :: Start RemoveHDSessionFromDB Product: [AME]
2023-12-11T19:28:58.881000Z :: Start RemoveHDSessionFromDB of Actual Product Version: 24.1 ::
2023-12-11T19:28:58.881000Z Checking HD productID content cleanup: AME Value = AME
2023-12-11T19:28:58.881000Z Checking HD productID content cleanup: 24.1 InstalledVersion24.1
2023-12-11T19:28:58.881000Z Checking HD productID content cleanup processor family: 1
2023-12-11T19:28:58.881000Z Following product added for HD content cleanup: 0 Media Encoder
2023-12-11T19:28:58.881000Z [loadpathsFromXML] Product name : [Media Encoder]
2023-12-11T19:28:59.539000Z [RemoveHDProductContent] prodMatched flag [False]
2023-12-11T19:28:59.539000Z Following product added for HD content cleanup BASE:
2023-12-11T19:28:59.540000Z [RemoveHDProductContent] result_bver [0]
2023-12-11T19:28:59.540000Z [loadpathsFromXML] Product name : [Media Encoder]
2023-12-11T19:29:00.181000Z [loadpathsFromXML] [Media Encoder] - [24.0]
2023-12-11T19:29:00.181000Z ::Product RemoveHDProductContent: Found Product"Media Encoder", "24.0" Action: Remove::
2023-12-11T19:29:00.181000Z [RemoveHDProductContent] prodMatched flag [True]
2023-12-11T19:29:00.181000Z [RemoveHDProductContent] sapcodeId [AME]
2023-12-11T19:29:00.181000Z Cleanup Started for : AME
2023-12-11T19:29:00.181000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/en_US/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.182000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\en_US\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.185000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/de_DE/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.186000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\de_DE\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.187000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/es_ES/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.187000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\es_ES\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.188000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/fr_FR/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.189000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\fr_FR\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.190000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/it_IT/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.191000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\it_IT\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.191000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/ja_JP/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.192000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\ja_JP\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.193000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/ko_KR/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.195000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\ko_KR\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.196000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/ar_AE/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.196000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\ar_AE\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.196000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/cs_CZ/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.196000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\cs_CZ\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.198000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/he_IL/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.198000Z File does not exist: C:\Program Files\Common Files\Adobe\HelpCfg\he_IL\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.198000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/nl_NL/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.199000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\nl_NL\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.201000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/pl_PL/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.202000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\pl_PL\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.203000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/pt_BR/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.204000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\pt_BR\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.205000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/ru_RU/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.206000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\ru_RU\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.208000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/sv_SE/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.208000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\sv_SE\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.210000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/tr_TR/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.211000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\tr_TR\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.213000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/zh_CN/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.213000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\zh_CN\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.216000Z [removeFiles] Trying to remove file [[AdobeCommon_x64]/HelpCfg/zh_TW/MediaEncoder_24.0.helpcfg]
2023-12-11T19:29:00.216000Z Deleting file : C:\Program Files\Common Files\Adobe\HelpCfg\zh_TW\MediaEncoder_24.0.helpcfg
2023-12-11T19:29:00.218000Z [removeFiles] Trying to remove file [[StartMenu]/Adobe Media Encoder 2024.lnk]
2023-12-11T19:29:00.219000Z Deleting file : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Media Encoder 2024.lnk
2023-12-11T19:29:00.220000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files\Adobe\Adobe Media Encoder 2024]
2023-12-11T19:29:13.325000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe\Adobe Media Encoder 2024
2023-12-11T19:29:13.328000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files\Common Files\Adobe\Keyfiles\AdobeMediaEncoder\24.0]
2023-12-11T19:29:13.348000Z Deleting Registy Entry : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AME_24_1
2023-12-11T19:29:13.349000Z Deleting Registy Entry : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AME_24_1
2023-12-11T19:29:13.349000Z Deleting Registy Entry : HKCR\Adobe.Media.Encoder.Project.24
2023-12-11T19:29:13.350000Z Removing HD productID : AMEValue = AME
2023-12-11T19:29:13.376000Z Removed HD productID : AMEValue = AME
2023-12-11T19:29:13.376000Z Finish : HD Product deleted : AME
2023-12-11T19:29:13.376000Z :: Finish RemoveHDSessionFromDB Product: AME ::
2023-12-11T19:29:13.376000Z *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
2023-12-11T19:29:13.378000Z Stopping ACC Services
2023-12-11T19:29:13.378000Z Executing command "taskkill /F /FI "IMAGENAME eq Adobe Desktop Service.exe""
2023-12-11T19:29:13.772000Z SUCCESS: The process with PID 15912 has been terminated.
2023-12-11T19:29:13.772000Z Executing command "taskkill /F /FI "IMAGENAME eq Adobe CEF Helper.exe""
2023-12-11T19:29:14.170000Z INFO: No tasks running with the specified criteria.
2023-12-11T19:29:14.170000Z Executing command "taskkill /F /FI "IMAGENAME eq AdobeIPCBroker.exe""
2023-12-11T19:29:14.581000Z SUCCESS: The process with PID 31868 has been terminated.
2023-12-11T19:29:14.581000Z Executing command "taskkill /F /FI "IMAGENAME eq Creative Cloud.exe""
2023-12-11T19:29:15.063000Z SUCCESS: The process with PID 23528 has been terminated.
2023-12-11T19:29:15.063000Z Executing command "taskkill /F /FI "IMAGENAME eq Creative Cloud Helper.exe""
2023-12-11T19:29:15.485000Z INFO: No tasks running with the specified criteria.
2023-12-11T19:29:15.485000Z Executing command "taskkill /F /FI "IMAGENAME eq Adobe Installer.exe""
2023-12-11T19:29:15.859000Z INFO: No tasks running with the specified criteria.
2023-12-11T19:29:15.860000Z Executing command "taskkill /F /FI "IMAGENAME eq AdobeServiceInstaller.exe""
2023-12-11T19:29:16.284000Z INFO: No tasks running with the specified criteria.
2023-12-11T19:29:16.284000Z Executing command "taskkill /F /FI "IMAGENAME eq CreativeCloud(URIHandler).exe""
2023-12-11T19:29:16.726000Z INFO: No tasks running with the specified criteria.
2023-12-11T19:29:16.726000Z Executing command "taskkill /F /FI "IMAGENAME eq CCLibrary.exe""
2023-12-11T19:29:17.174000Z INFO: No tasks running with the specified criteria.
2023-12-11T19:29:17.174000Z Executing command "taskkill /F /FI "IMAGENAME eq CoreSync.exe""
2023-12-11T19:29:17.602000Z INFO: No tasks running with the specified criteria.
2023-12-11T19:29:17.602000Z Executing command "taskkill /F /FI "IMAGENAME eq node.exe""
2023-12-11T19:29:17.996000Z INFO: No tasks running with the specified criteria.
2023-12-11T19:29:17.997000Z Executing command "taskkill /F /FI "IMAGENAME eq AdobeUpdateService.exe""
2023-12-11T19:29:18.470000Z SUCCESS: The process with PID 5464 has been terminated.
2023-12-11T19:29:18.470000Z Executing command "taskkill /F /FI "IMAGENAME eq CCXProcess.exe""
2023-12-11T19:29:18.953000Z INFO: No tasks running with the specified criteria.
2023-12-11T19:29:18.953000Z Successfully stopped ACC Services
2023-12-11T19:29:18.953000Z HDPimDB path ::C:\Program Files (x86)\Common Files\Adobe\caps\hdpim.db
2023-12-11T19:29:18.953000Z HDPIM db Found
2023-12-11T19:29:18.953000Z PIMDBWrapper DLL Handle valid
2023-12-11T19:29:18.953000Z Got a valid HD Db session get func pointer
2023-12-11T19:29:18.957000Z Got a valid HD Db session
2023-12-11T19:29:18.957000Z HD dll Handle is valid
2023-12-11T19:29:18.957000Z HD getTopLevelProducts returned code: 10
2023-12-11T19:29:18.957000Z Getting [COSY] version and starting cleanup along with CCD
2023-12-11T19:29:18.957000Z HDPimDB path ::C:\Program Files (x86)\Common Files\Adobe\caps\hdpim.db
2023-12-11T19:29:18.957000Z HDPIM db Found
2023-12-11T19:29:18.957000Z PIMDBWrapper DLL Handle valid
2023-12-11T19:29:18.957000Z Got a valid HD Db session get func pointer
2023-12-11T19:29:18.959000Z Got a valid HD Db session
2023-12-11T19:29:18.959000Z HD dll Handle is valid
2023-12-11T19:29:18.959000Z HD getTopLevelProducts returned code: 10
2023-12-11T19:29:18.959000Z Getting [LIBS] version and starting cleanup along with CCD
2023-12-11T19:29:18.959000Z OSVersion : 64-bit
2023-12-11T19:29:18.959000Z Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:Adobe Creative Cloud
2023-12-11T19:29:18.961000Z Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:AdobeCEPServiceManager
2023-12-11T19:29:18.961000Z Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
2023-12-11T19:29:18.961000Z Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsManifestBaseURL
2023-12-11T19:29:18.961000Z Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
2023-12-11T19:29:18.961000Z Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsUpdateCheckInterval
2023-12-11T19:29:18.962000Z Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
2023-12-11T19:29:18.962000Z Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:LogLevel
2023-12-11T19:29:18.962000Z Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
2023-12-11T19:29:18.962000Z Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
2023-12-11T19:29:18.962000Z Deleting registry root:HKCR key:AAM
2023-12-11T19:29:18.964000Z Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect
2023-12-11T19:29:18.964000Z Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
2023-12-11T19:29:18.964000Z Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.1
2023-12-11T19:29:18.964000Z Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
2023-12-11T19:29:18.964000Z Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.2
2023-12-11T19:29:18.964000Z Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
2023-12-11T19:29:18.964000Z Deleting registry root:HKCU key:Software\Policies\Adobe\CreativeCloud
2023-12-11T19:29:18.964000Z Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
2023-12-11T19:29:18.964000Z ACC shortcut was not found C:\Users\Public\Desktop\Adobe Creative Cloud.lnk
2023-12-11T19:29:18.967000Z Removing ACC Folders
2023-12-11T19:29:18.967000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files (x86)\Common Files\Adobe/Adobe Desktop Common]
2023-12-11T19:29:19.328000Z Cleaned folder "C:\Program Files (x86)\Common Files\Adobe/Adobe Desktop Common"
2023-12-11T19:29:19.328000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files\Common Files\Adobe/Adobe Desktop Common]
2023-12-11T19:29:19.471000Z Cleaned folder "C:\Program Files\Common Files\Adobe/Adobe Desktop Common"
2023-12-11T19:29:19.471000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files (x86)\Common Files\Adobe/CEPServiceManager4]
2023-12-11T19:29:19.471000Z Warning: Failed to remove file,folder trying again: C:\Program Files (x86)\Common Files\Adobe/CEPServiceManager4
2023-12-11T19:29:19.471000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/CEPServiceManager4':
2023-12-11T19:29:19.472000Z Warning: Failed to remove file,folder trying again: C:\Program Files (x86)\Common Files\Adobe/CEPServiceManager4
2023-12-11T19:29:19.472000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/CEPServiceManager4':
2023-12-11T19:29:19.472000Z Cleaned folder "C:\Program Files (x86)\Common Files\Adobe/CEPServiceManager4"
2023-12-11T19:29:19.472000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files\Common Files\Adobe/CEPServiceManager4]
2023-12-11T19:29:19.472000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Common Files\Adobe/CEPServiceManager4
2023-12-11T19:29:19.472000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files\\Common Files\\Adobe/CEPServiceManager4':
2023-12-11T19:29:19.472000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Common Files\Adobe/CEPServiceManager4
2023-12-11T19:29:19.472000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files\\Common Files\\Adobe/CEPServiceManager4':
2023-12-11T19:29:19.472000Z Cleaned folder "C:\Program Files\Common Files\Adobe/CEPServiceManager4"
2023-12-11T19:29:19.472000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Users\bgibson\AppData\Roaming/CEPServiceManager4]
2023-12-11T19:29:19.472000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming/CEPServiceManager4
2023-12-11T19:29:19.472000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Users\\bgibson\\AppData\\Roaming/CEPServiceManager4':
2023-12-11T19:29:19.472000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming/CEPServiceManager4
2023-12-11T19:29:19.472000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Users\\bgibson\\AppData\\Roaming/CEPServiceManager4':
2023-12-11T19:29:19.472000Z Cleaned folder "C:\Users\bgibson\AppData\Roaming/CEPServiceManager4"
2023-12-11T19:29:19.472000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files (x86)\Adobe/Adobe Creative Cloud]
2023-12-11T19:29:19.485000Z Cleaned folder "C:\Program Files (x86)\Adobe/Adobe Creative Cloud"
2023-12-11T19:29:19.485000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files\Adobe/Adobe Creative Cloud]
2023-12-11T19:29:19.487000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe/Adobe Creative Cloud\ACC\Adobe Crash Processor.exe
2023-12-11T19:29:19.489000Z Warning: Failed again to remove file,folder [Error 13] Access is denied: u'C:\\Program Files\\Adobe/Adobe Creative Cloud\\ACC\\Adobe Crash Processor.exe':
2023-12-11T19:29:19.546000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe/Adobe Creative Cloud\ACC
2023-12-11T19:29:19.547000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Program Files\\Adobe/Adobe Creative Cloud\\ACC':
2023-12-11T19:29:20.960000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe/Adobe Creative Cloud
2023-12-11T19:29:20.961000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Program Files\\Adobe/Adobe Creative Cloud':
2023-12-11T19:29:20.961000Z Retry deleting the folder since folder still exists C:\Program Files\Adobe/Adobe Creative Cloud
2023-12-11T19:29:20.962000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe/Adobe Creative Cloud\ACC\Adobe Crash Processor.exe
2023-12-11T19:29:20.963000Z Warning: Failed again to remove file,folder [Error 13] Access is denied: u'C:\\Program Files\\Adobe/Adobe Creative Cloud\\ACC\\Adobe Crash Processor.exe':
2023-12-11T19:29:20.963000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe/Adobe Creative Cloud\ACC
2023-12-11T19:29:20.964000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Program Files\\Adobe/Adobe Creative Cloud\\ACC':
2023-12-11T19:29:20.964000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe/Adobe Creative Cloud
2023-12-11T19:29:20.965000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Program Files\\Adobe/Adobe Creative Cloud':
2023-12-11T19:29:20.965000Z Cleaned folder "C:\Program Files\Adobe/Adobe Creative Cloud"
2023-12-11T19:29:20.965000Z [RecursiveDeleteFolder] Path to be deleted : [C:\ProgramData/Adobe/OOBE]
2023-12-11T19:29:20.968000Z Cleaned folder "C:\ProgramData/Adobe/OOBE"
2023-12-11T19:29:20.968000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Users\bgibson\AppData\Roaming/Adobe/UPI/Log]
2023-12-11T19:29:20.971000Z Cleaned folder "C:\Users\bgibson\AppData\Roaming/Adobe/UPI/Log"
2023-12-11T19:29:20.971000Z [RecursiveDeleteFolder] Path to be deleted : [C:\ProgramData/Adobe/UPI/Log]
2023-12-11T19:29:20.972000Z Cleaned folder "C:\ProgramData/Adobe/UPI/Log"
2023-12-11T19:29:20.972000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Users\bgibson\AppData\Local/Adobe/Creative Cloud Libraries]
2023-12-11T19:29:20.973000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local/Adobe/Creative Cloud Libraries
2023-12-11T19:29:20.973000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Users\\bgibson\\AppData\\Local/Adobe/Creative Cloud Libraries':
2023-12-11T19:29:20.973000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local/Adobe/Creative Cloud Libraries
2023-12-11T19:29:20.973000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Users\\bgibson\\AppData\\Local/Adobe/Creative Cloud Libraries':
2023-12-11T19:29:20.973000Z Cleaned folder "C:\Users\bgibson\AppData\Local/Adobe/Creative Cloud Libraries"
2023-12-11T19:29:20.973000Z Successfully removed ACC Folders
2023-12-11T19:29:21.284000Z listAppInfo length :: 61
2023-12-11T19:29:21.392000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:21.467000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:21.524000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:21.602000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:21.681000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:21.765000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:21.839000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:21.918000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.003000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.082000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.166000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.238000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.306000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.378000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.443000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.507000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.568000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.627000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.680000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.738000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.797000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.851000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.905000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:22.961000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.012000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.071000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.142000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.208000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.260000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.326000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.379000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.432000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.493000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.561000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.620000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.674000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.724000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.778000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.826000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.878000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.935000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:23.981000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.035000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.087000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.138000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.187000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.244000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.291000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.343000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.394000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.442000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.492000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.534000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.581000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.635000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.677000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.721000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.767000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.816000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.863000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.913000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:24.914000Z listUserInfo length :: 2
2023-12-11T19:29:24.972000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:25.018000Z CMDKEY: Credential deleted successfully.
2023-12-11T19:29:25.018000Z Removed NGL Credentials Successfully.
2023-12-11T19:29:25.019000Z :: Cleaning-up left over inventories ::
2023-12-11T19:29:25.019000Z Inventory: 'AdobeApplicationManager-1.0' Type: SelfUpdate, Action: NoDelete
2023-12-11T19:29:25.020000Z Found AAMref : ACC.aamref
2023-12-11T19:29:25.020000Z Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: True
2023-12-11T19:29:25.020000Z Removing content of Product : CS5Installer, Version : CS5
2023-12-11T19:29:25.645000Z Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
2023-12-11T19:29:25.647000Z ERROR: Exception while removing file. Ensure files/folder are not locked; then manually remove: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
2023-12-11T19:29:25.647000Z Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
2023-12-11T19:29:25.647000Z ERROR: Exception while removing file. Ensure files/folder are not locked; then manually remove: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
2023-12-11T19:29:25.647000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Users\bgibson\AppData\Local\Adobe\OOBE]
2023-12-11T19:29:25.681000Z [RecursiveDeleteFolder] Path to be deleted : [C:\ProgramData\Adobe\SLStore_v1]
2023-12-11T19:29:25.681000Z Warning: Failed to remove file,folder trying again: C:\ProgramData\Adobe\SLStore_v1
2023-12-11T19:29:25.681000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\ProgramData\\Adobe\\SLStore_v1':
2023-12-11T19:29:25.681000Z Warning: Failed to remove file,folder trying again: C:\ProgramData\Adobe\SLStore_v1
2023-12-11T19:29:25.681000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\ProgramData\\Adobe\\SLStore_v1':
2023-12-11T19:29:25.681000Z removalofCS5CapsBackupEntries exception : Traceback (most recent call last):
File "<string>", line 4853, in <module>
File "<string>", line 2348, in removalofCS5CapsBackupEntries
UnboundLocalError: local variable 'removedAAM' referenced before assignment
2023-12-11T19:29:25.681000Z [RecursiveDeleteFolder] Path to be deleted : [C:\Program Files (x86)\Common Files\Adobe\backup20231211T142741]
2023-12-11T19:29:25.684000Z Action : Deleting the C:\Program Files (x86)\Common Files\Adobe\backup20231211T142741 folder as there is no product deleted.
2023-12-11T19:29:25.684000Z LOG FILE SAVED TO: C:\Users\bgibson\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
2023-12-11T19:29:25.684000Z Adobe Creative Cloud Cleaner Tool completed with ERRORS!
2023-12-11T19:29:25.684000Z Check the end of the log file for list of errors
2023-12-11T19:29:25.684000Z
2023-12-11T19:29:25.684000Z *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
2023-12-11T19:28:20.047000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype\r\15511
2023-12-11T19:28:20.049000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype\\r\\15511':
2023-12-11T19:28:20.062000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype\r\37469
2023-12-11T19:28:20.065000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype\\r\\37469':
2023-12-11T19:28:20.069000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype\r
2023-12-11T19:28:20.071000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype\\r':
2023-12-11T19:28:20.095000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype
2023-12-11T19:28:20.098000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype':
2023-12-11T19:28:20.099000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins
2023-12-11T19:28:20.102000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins':
2023-12-11T19:28:20.102000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\
2023-12-11T19:28:20.103000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\':
2023-12-11T19:28:20.105000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype\r\15511
2023-12-11T19:28:20.112000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype\\r\\15511':
2023-12-11T19:28:20.113000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype\r\37469
2023-12-11T19:28:20.121000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype\\r\\37469':
2023-12-11T19:28:20.123000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype\r
2023-12-11T19:28:20.125000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype\\r':
2023-12-11T19:28:20.126000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins\livetype
2023-12-11T19:28:20.128000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins\\livetype':
2023-12-11T19:28:20.129000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\plugins
2023-12-11T19:28:20.131000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\plugins':
2023-12-11T19:28:20.131000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming\Adobe\CoreSync\
2023-12-11T19:28:20.131000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Roaming\\Adobe\\CoreSync\\':
2023-12-11T19:28:20.143000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db
2023-12-11T19:28:20.144000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl-json.db':
2023-12-11T19:28:20.145000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db-shm
2023-12-11T19:28:20.147000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl-json.db-shm':
2023-12-11T19:28:20.148000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db-wal
2023-12-11T19:28:20.149000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl-json.db-wal':
2023-12-11T19:28:20.150000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db
2023-12-11T19:28:20.152000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl.db':
2023-12-11T19:28:20.153000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db-shm
2023-12-11T19:28:20.154000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl.db-shm':
2023-12-11T19:28:20.155000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db-wal
2023-12-11T19:28:20.160000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl.db-wal':
2023-12-11T19:28:20.164000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1
2023-12-11T19:28:20.167000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1':
2023-12-11T19:28:20.167000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1
2023-12-11T19:28:20.170000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1':
2023-12-11T19:28:20.170000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2
2023-12-11T19:28:20.173000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2':
2023-12-11T19:28:20.174000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX
2023-12-11T19:28:20.176000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX':
2023-12-11T19:28:20.177000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative
2023-12-11T19:28:20.179000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative':
2023-12-11T19:28:20.202000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\
2023-12-11T19:28:20.202000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: 'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\':
2023-12-11T19:28:20.204000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db
2023-12-11T19:28:20.206000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl-json.db':
2023-12-11T19:28:20.207000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db-shm
2023-12-11T19:28:20.208000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl-json.db-shm':
2023-12-11T19:28:20.208000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl-json.db-wal
2023-12-11T19:28:20.210000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl-json.db-wal':
2023-12-11T19:28:20.211000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db
2023-12-11T19:28:20.213000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl.db':
2023-12-11T19:28:20.214000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db-shm
2023-12-11T19:28:20.215000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl.db-shm':
2023-12-11T19:28:20.216000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1\acpl.db-wal
2023-12-11T19:28:20.218000Z Warning: Failed again to remove file,folder [Error 13] The process cannot access the file because it is being used by another process: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1\\acpl.db-wal':
2023-12-11T19:28:20.219000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1\v1
2023-12-11T19:28:20.220000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1\\v1':
2023-12-11T19:28:20.221000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2\1
2023-12-11T19:28:20.224000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2\\1':
2023-12-11T19:28:20.225000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX\da360bc519745289028cd6339c5084d2
2023-12-11T19:28:20.228000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX\\da360bc519745289028cd6339c5084d2':
2023-12-11T19:28:20.230000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative\DCX
2023-12-11T19:28:20.233000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative\\DCX':
2023-12-11T19:28:20.234000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\cloudnative
2023-12-11T19:28:20.236000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\cloudnative':
2023-12-11T19:28:20.237000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local\Adobe\AdobeSync\CoreSync\
2023-12-11T19:28:20.237000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Users\\bgibson\\AppData\\Local\\Adobe\\AdobeSync\\CoreSync\\':
2023-12-11T19:28:24.758000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins
2023-12-11T19:28:34.899000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe\Adobe Photoshop 2024
2023-12-11T19:28:58.753000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe\Adobe Premiere Pro 2024
2023-12-11T19:29:13.325000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe\Adobe Media Encoder 2024
2023-12-11T19:29:19.471000Z Warning: Failed to remove file,folder trying again: C:\Program Files (x86)\Common Files\Adobe/CEPServiceManager4
2023-12-11T19:29:19.471000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/CEPServiceManager4':
2023-12-11T19:29:19.472000Z Warning: Failed to remove file,folder trying again: C:\Program Files (x86)\Common Files\Adobe/CEPServiceManager4
2023-12-11T19:29:19.472000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files (x86)\\Common Files\\Adobe/CEPServiceManager4':
2023-12-11T19:29:19.472000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Common Files\Adobe/CEPServiceManager4
2023-12-11T19:29:19.472000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files\\Common Files\\Adobe/CEPServiceManager4':
2023-12-11T19:29:19.472000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Common Files\Adobe/CEPServiceManager4
2023-12-11T19:29:19.472000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Program Files\\Common Files\\Adobe/CEPServiceManager4':
2023-12-11T19:29:19.472000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming/CEPServiceManager4
2023-12-11T19:29:19.472000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Users\\bgibson\\AppData\\Roaming/CEPServiceManager4':
2023-12-11T19:29:19.472000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Roaming/CEPServiceManager4
2023-12-11T19:29:19.472000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Users\\bgibson\\AppData\\Roaming/CEPServiceManager4':
2023-12-11T19:29:19.487000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe/Adobe Creative Cloud\ACC\Adobe Crash Processor.exe
2023-12-11T19:29:19.489000Z Warning: Failed again to remove file,folder [Error 13] Access is denied: u'C:\\Program Files\\Adobe/Adobe Creative Cloud\\ACC\\Adobe Crash Processor.exe':
2023-12-11T19:29:19.546000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe/Adobe Creative Cloud\ACC
2023-12-11T19:29:19.547000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Program Files\\Adobe/Adobe Creative Cloud\\ACC':
2023-12-11T19:29:20.960000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe/Adobe Creative Cloud
2023-12-11T19:29:20.961000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Program Files\\Adobe/Adobe Creative Cloud':
2023-12-11T19:29:20.962000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe/Adobe Creative Cloud\ACC\Adobe Crash Processor.exe
2023-12-11T19:29:20.963000Z Warning: Failed again to remove file,folder [Error 13] Access is denied: u'C:\\Program Files\\Adobe/Adobe Creative Cloud\\ACC\\Adobe Crash Processor.exe':
2023-12-11T19:29:20.963000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe/Adobe Creative Cloud\ACC
2023-12-11T19:29:20.964000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Program Files\\Adobe/Adobe Creative Cloud\\ACC':
2023-12-11T19:29:20.964000Z Warning: Failed to remove file,folder trying again: C:\Program Files\Adobe/Adobe Creative Cloud
2023-12-11T19:29:20.965000Z Warning: Failed again to remove file,folder [Error 41] The directory is not empty: u'C:\\Program Files\\Adobe/Adobe Creative Cloud':
2023-12-11T19:29:20.973000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local/Adobe/Creative Cloud Libraries
2023-12-11T19:29:20.973000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Users\\bgibson\\AppData\\Local/Adobe/Creative Cloud Libraries':
2023-12-11T19:29:20.973000Z Warning: Failed to remove file,folder trying again: C:\Users\bgibson\AppData\Local/Adobe/Creative Cloud Libraries
2023-12-11T19:29:20.973000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\Users\\bgibson\\AppData\\Local/Adobe/Creative Cloud Libraries':
2023-12-11T19:29:25.681000Z Warning: Failed to remove file,folder trying again: C:\ProgramData\Adobe\SLStore_v1
2023-12-11T19:29:25.681000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\ProgramData\\Adobe\\SLStore_v1':
2023-12-11T19:29:25.681000Z Warning: Failed to remove file,folder trying again: C:\ProgramData\Adobe\SLStore_v1
2023-12-11T19:29:25.681000Z Warning: Failed again to remove file,folder [Error 2] The system cannot find the file specified: u'C:\\ProgramData\\Adobe\\SLStore_v1':
2023-12-11T19:29:25.685000Z *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
2023-12-11T19:29:25.685000Z
2023-12-11T19:29:25.685000Z *-*-*-*-*-*-* ::START:: - SUMMARY OF ERRORS *-*-*-*-*-*-*
2023-12-11T19:29:25.647000Z ERROR: Exception while removing file. Ensure files/folder are not locked; then manually remove: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
2023-12-11T19:29:25.647000Z ERROR: Exception while removing file. Ensure files/folder are not locked; then manually remove: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
2023-12-11T19:29:25.685000Z *-*-*-*-*-*-* :: END :: - SUMMARY OF ERRORS *-*-*-*-*-*-*
2023-12-11T19:29:25.685000Z ---------------------------------------------------------
2023-12-11T19:29:25.685000Z *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
2023-12-11T19:29:25.685000Z ---------------------------------------------------------

 

 

 

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Community Expert ,
Dec 11, 2023 Dec 11, 2023

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No, that was the right thing to do - paste the text. I've looked through it and my immediate conclusion (although this could be wrong) is that the user login is corrupted somehow, and not allowing access to the files the CC cleaner needs to delete. My experience of deleting a user hasn't been good; last time I did this I ended up rebuilding the system from scratch. At least if you do that, you don't have any niggling doubts about what you left behind...

 

I'd like to say that it was something simple, but I really don't think it is. And it's that lack of access to the files that is screwing this, and presumably also preventing the user from running Audition sucessfully. Even if you did repair it, would you trust it?

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New Here ,
Dec 12, 2023 Dec 12, 2023

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So the CCcleaner, despite the error, actually did remove the programs from the users computer. I had them reinstall the Creative Cloud suite, and Audition is still crashing upon launch. At this point is it worth escalating? Or should I try and do some investigating on the system side to see if the users profile / system configuration needs some work?

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Community Expert ,
Dec 12, 2023 Dec 12, 2023

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The CC cleaner removed the programs, certainly - but it doesn't appear to have removed a whole raft of files and entries that it was denied access to, and that's far more likely to be the source of whatever the error is. I still think you've got a corrupted user.

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