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brettdavid61
brettdavid61
Participant
March 8, 2019
Question

Adobe Audition 3.0 crashes in multitrack when attempting to play

  • March 8, 2019
  • 2 replies
  • 2195 views

I can no longer play files in multitrack. I don't know why.

I'm using Windows 10, Adobe Audition 3.0, ASIO4ALL v2 driver and it has worked in the past.

Any ideas?

This is the screen I see when I press play.

This topic has been closed for replies.

2 replies

Fuzzy_Melon
Fuzzy_Melon
Participant
April 11, 2020

Same issue. Just started this week. Random, in the middle of working in multitrack and hitting playback, popup error (same as image), crash. I also get a message right before that stating my audio driver is being used elsewhere and is unavailable (motu 24io). P.S I also installed the 3.0.1 update, same issue. I was recently running it in Winodws 7 compatibility mode but now all the modes have the same issue.

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
April 11, 2020

This can happen if, for some reason, system sounds get turned back on. They will grab your sound device, and often reset the sample rate too, so that when you get the sound device back, your audio plays at the wrong speed. Look at that for a start...

    Fuzzy_Melon
    Fuzzy_Melon
    Participant
    April 11, 2020

    Hey thanks for the input, appreciated!

    What I have done so far (and it seems to have worked at this point):

    • Installed the 3.0.1 update
    • Backed up and then removed the entire /users/(username)/AppData(hidden folder)/Roaming/adobe/audition/3.0 folder (IMPORTANT TO BACKUP CERTAIN FILES IN THAT FOLDER IF YOU HAVE CUSTOM EFFECTS, RACKS, SETUP, ETC)
    • Re-installed (repair install) the audio device drivers and software
    • Restarted Audition so it would rebuild the folder I deleted
    • Closed Audition and copied back the files pertaining to custom stuff

     

    It seems to be working. I had seen a youtube suggesting the removal of the folder due to corruption issues. Maybe that did it, or it could be that reinstalling the device drivers/software changed the setting back from what you described. Either way its rolling and I will check back here in a few to follow up.

    Thanks again Steve.

     

    ryclark
    ryclark
    Participating Frequently
    March 8, 2019

    Does it still play audio files OK in the waveform Edit view? has Windows 10 done an update since AA3 last worked?

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