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evilsilence
Participant
March 25, 2011
Question

Adobe Audition: No Supported Audio Device?

  • March 25, 2011
  • 11 replies
  • 73168 views

So I recently bought a new laptop. It has Windows 7, 64-bit installed on it. All my programs installed just fine, except Adobe Audition 3. I install the program, and the first time I open it, it opens just fine. I can even open an audio file it. Then, I close it and the next time I try to open it, it states:

"Adobe Audition could not find a supported audio device".

I tried installing the 3.0.1 patch; nothing. I tried uninstalling and reinstalling; nothing. I've been running it in Windows Vista SP1 and Windows XP modes; nothing! This is driving me crazy!

I have a Realtek High Definition Audio sound card installed and enabled, driver version 6.0.1.6098.

I don't know what to do anymore, there must be some fix to this. It's driving me crazy and I'm sad because I bought this program when I still had Windows Vista thinking I could use it on my next computer.

    11 replies

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    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    March 25, 2011

    This is not an Audition problem - as the software is telling you, your audio device driver is installed in a way that means that Audition simply can't see it. You probably need to reinstall it, but it's also worth checking whether there's a new driver available. The other thing you should do is go to Edit>Audio Hardware Setup and make sure that it's not just listed and unselected - although this is pretty unlikely. With your internal device it's the Audition 3 Windows Sound driver you should be using.

    If none of this resolves it, then download and install the (free) ASIO4ALL driver, and see if that can find your device. Whilst this replicates what the Audition Windows driver does, it provides rather better diagnostics if you look at the advanced settings, so you might get a better idea of what isn't happening correctly.

    E
    Eric S 1
    Participating Frequently
    March 29, 2011

    Actually this just happened to me last night too.  I'm running Audition 3.0.1 with the Amplitude Statistics patch on my old P4 machine running XP Home Edition with a Layla 24/96 card.  Nothing had changed as far as Audition or the Echo card driver.  I had been using both just fine for years.

    But then last night Audition had trouble using my default outputs on the sound card.  I would receive a message stating that the audio device driver was being used by something else and wasn't available.  I closed Audition, double-checked that there was nothing else running in the background or foreground, started Audition again, and this time, during start-up, I received the same message as the OP - Audition could not find a supported audio device.  Because Audition couldn't find a supported audio device, it wouldn't finish booting up so there was no way to check the audio hardware setup of the program.

    The Layla card was still the default audio device for the computer.

    The onboard Realtek card was still disabled, as it has been for years.

    The Layla card was still passing audio just fine with other applications.

    A reinstallation of the Echo Layla driver did nothing to correct the situation.

    The only thing that corrected this issue was a complete reinstallation of Audition, so that is what I recommend to the OP. To the OP, you don't have to deactivate when you reinstall since you are just installing it back on the same computer.

    I also have Audition on my laptop, which is running XP Media Center.  Audition is running just fine on it, even with the latest Windows updates.

    It might be a Windows update issue.  I say that because there are times when my XP Home Edition gets different updates than the XP Media Center edition.  There might have been some blanket, under-the-hood update that Windows did for certain editions from XP through Windows 7 that might have affected Audition.  I'm just guessing at this point, but with so few factors the same between my desktop and the OP's machine the update thing could be the only common factor.

    ryclark
    ryclark
    Participating Frequently
    March 29, 2011

    Do you have Windows Sounds turned off in Sounds and Audio Devices in Control Panel. Windows can sometimes grab the audio driver when it wants to play a warning "ding" or whatever. It may also change the sample rate which will also affect Audition. Usually going to Windows Sounds and Audio Devices and reinstating your default playback device may be sufficient to get Audition booting again.

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