Participant

Question

Adobe Audition: No Supported Audio Device?

Forum|Forum|14 years ago
March 25, 2011
11 replies
73164 views

So I recently bought a new laptop. It has Windows 7, 64-bit installed on it. All my programs installed just fine, except Adobe Audition 3. I install the program, and the first time I open it, it opens just fine. I can even open an audio file it. Then, I close it and the next time I try to open it, it states:

"Adobe Audition could not find a supported audio device".

I tried installing the 3.0.1 patch; nothing. I tried uninstalling and reinstalling; nothing. I've been running it in Windows Vista SP1 and Windows XP modes; nothing! This is driving me crazy!

I have a Realtek High Definition Audio sound card installed and enabled, driver version 6.0.1.6098.

I don't know what to do anymore, there must be some fix to this. It's driving me crazy and I'm sad because I bought this program when I still had Windows Vista thinking I could use it on my next computer.

Audio hardware

I

I25763641nk4z

Participant

I had this same problem with Audition 3. It is a problem with compatibility with future Windows versions. It will not run on anything beyond 8.1 If you have Windows 10 or 11 the only workaround is to wipe your hard drive and start over with 8.1 or 7 or whatever your current sound card has drivers for.

D

David5CEA

Participating Frequently

That is not true. It works perfectly fine on Windows 11. All you need to do is to copy the installation folder to the desktop. All works fine on my out of the box Windows 11 machine.

D

David5CEA

Participating Frequently

I found the solution:

For all issues that are related to Windows 10 1909+ incompatible installations,

Just Copy the ".exe" file to the Desktop and install it. This is an issue with Windows 10 bug for many programs and drivers that used to work with Windows 7.

Copy the files to a folder on the desktop will fix it 100%.

S

Sonido 01

Participant

Estube leendo soporte de audition pero nada, la solucion que dio resultado fue el instalador en buen estado

NorthMama

Participant

And.... do the same for the Recording Devices.

#1 Right click the volume button

#2 Choose "Recording devices"

#3 Right click the recording device (sound card) you are using.

#4 choose "Properties", Advanced ,

CHECK "allow applications to take exclusive control of this device, but

UNCHECK"Give exclusive mode applications priority"

Do this in each user account on the terminal you have the Adobe Audition Program loaded on.

If you don't do this, the other user accounts will like take priority and block an open user account from working properly (that's the best I can explain it sorry). If someone else can explain why this fix works, please add your wisdom.

We use the Delta 44 sound card in our W7 with AA2 (which was interesting to say the least as we had to rebuild the W7 computer we had purchased to allow us to get the sound card in. We ended up ditching the new case and putting the whole W7 guts into a bigger case so we could add the Delta 44 sound card, which is a work horse for small production.

NorthMama

Participant

FIX ADOBE AUDITION 2.0 in WINDOWS 7 - SUPPORTED DEVICES NOT FOUND

#1 Right click the volume button

#2 Choose "Playback"

#3 Right click the line in you are using.

#4 choose "Properties", Advanced ,

CHECK "allow applications to take exclusive control of this device, but

UNCHECK"Give exclusive mode applications priority.

Do this in each user account on the terminal you have the Adobe Audition Program loaded on.

If you don't do this, the other user accounts will like take priority and block an open user account from working properly (that's the best I can explain it sorry). If someone else can explain why this fix works, please add your wisdom.

If you are running Adobe Audition 2.0 on a Windows 7, make sure to run it in "Compatability Mode". Since Windows 7 technically needs Adobe Audition 3, you have to tell your new W7 to get along with the older version of Adobe.

In Windows 7...

Click: Start

All programs

Right Click on Adobe Audition 2.0

Choose "Troubleshoot Compatability"

Choose Windows XP (or Windows Vista) - whatever you had before you upgraded to Win 7

We are using a Eurorack with Delta 44 sound card (M-Audio driver).

I'm not going to rant about Windows 10. We just deleted the update from our programming computer, and hope not to look at it or anything like for a long time to come.

As for Adobe, you ought to be building updates to allow W7 users to use W7 and providing the proper explanation and put it where people can find it. It took me at least 8 hours to find the solution, and even then it was not out there in the help or readily found.

I suspect this MIGHT work on W10 but I am not trying it for the next 4 years.

A

Anonymous

Nobody has any ideas? I've completely uninstalled everything I can think of, there are no audio devices left except "Audition 3.0 Windows Sound" and it still doesn't work. If I Repair the installation it works once:

and then never works again:

I have to Repair the installation every single time I want to use Audition.

A

Anonymous

After installing ASIO4ALL and trying to use it I get this error:

Audition has encountered an error.

\premiere2.0\MediaLayer\Src\Audio\AsioHost.cpp-635

A

Anonymous

Is there something I can delete that will completely disable audio input to Audition? I'd be happy if I could still record in other software and just use Audition to inspect/measure the waveforms.

A

Anonymous

Same problem for me. Worked fine for years, then started popping up this error. The only thing that fixes it is reinstalling Audition, but now I have to do that multiple times per day because the error pops up randomly.

ryclark

Participating Frequently

We need a lot more information about your PC and the soundcard that you are using before anyone can even attempt to answer either of the last two posts I'm afraid. Something must have changed to make it go wrong such as Windows updates.

A

Anonymous

Windows 7 64-bit Audition 3.0, nothing has changed with the computer or audio devices, Audition just refuses to open unless I reinstall it first. Is there some settings file I can delete instead of reinstalling the whole application?

I reinstall it and it works normally the first time I run it, and then when I close it and re-open it, without changing anything at all, it shows this error.

---------------------------

Adobe Audition

---------------------------

Adobe Audition could not find a supported audio device. Please check your device settings.

---------------------------

OK

---------------------------

$$$/PPROStartupErrorNoASIODriversFound=Adobe Audition could not find a supported audio device. Please check your device settings.

I guess I'm just going to keep reinstalling it every time I want to use it.

jakkih44436759

Participant

I have this exact same issue and am sad no solution was found. It ran perfectly for the last 3 years and suddenly it would no longer work but the one time upon initial installation!

jakkih44436759

Participant

I solved my problem...I had to uninstall the program (again), download and reinstall the latest ASIO (ASIO4ALL), reinstall Adobe Audition 3, open AA3 (only get to once per installation) and configure the Audio Hardware Setup to select ASIO for Audio Driver. After that it went back to working properly. Seems the ASIO was the problem all along. Hope this helps someone else as well!

garyglenhart

Participant

I am experiencing in Windows 7 with 64 bit new problem for me.

"Adobe Audition could not find a supported audio device.

Please check your device settings."

Have tried everything listed above with no success. Adobe Audition 3.0 WILL NOT OPEN

However, I can uninstall and then re-install and it will work ONE TIME ONLY!

After closing the initial session, when trying to reopen the error occurs.

This computer has provided years of fine uneventful service with AA3.0.

I sure did enjoy the past few years with it

Hate to switch programs, but do not want to have to re-install every time I re-start Windows. .

Would prefer to continue with AA3 as health issues are becoming increasingly alarming..

Suggestions?

C

cjg4157

Participant

I've got the same problem, but not convinced it's Win 7 at fault.

My workaround is to record with Roxio Sound Editor, export as a wav, then use Audition to edit that. Bit of a pain, but it works. With Roxio, you just select the sound source, adjust the levels, and hit Record; that's it; no need to mess around with device drivers etc.

BTW, the problem isn't confined to Win 7; I have the same problem using a USB sound card with Win XP. Same workaround.

You could also give Audacity a try. I believe there is a beta that works with Win7.

There's a lot of good info on these forums, but blaming Windows 7 sounds like a cop out when other software works without any hassles at all.

SteveG_AudioMasters_

Community Expert

cjg4157 wrote:
There's a lot of good info on these forums, but blaming Windows 7 sounds like a cop out when other software works without any hassles at all.

You can't blame any one aspect of anything particularly - but Windows 7 64-bit has known issues somewhat randomly with Audition, which wasn't designed to work with it. This isn't a cop-out - it's based on past experience with other OSs, which have all had problems at least until a service-pack or two have been released. In some cases (Windows ME and Vista specifically) they've never really worked properly with audio at all, and people have pretty much given up on them. It's rather a shame that W7 seems to be based on as much on faulty ideas from Vista as anything, which is why, for instance, that it's not at all straightforward to record internet audio with it - the RIAA specifically wanted M$ to make this difficult as a so-called anti-piracy measure.

But also you invariably have difficulties with any audio device that doesn't have a sensible ASIO driver - in other words, pretty much any on-board one - relies on either Audition's Windows Sound driver, or ASIO4ALL to work, and if this isn't configured correctly then you get problems too. Especially when, as part of the aforementioned anti-piracy, M$ appears to only licence drivers that have some facilities disabled, to all intents and purposes. It appears to be the case that if you can find unlicenced drivers for your audio hardware, you are more likely to be able to actually use it...

But primarily we blame W7/64 for things simply because there have been so many complaints from so many people about using Audition using it. And these are, by and large, people who had no particular problems with it before. And there simply isn't smoke without fire.

It still remains true, at the end of the day, that if you want to use Audition for any sort of commercial purpose and not lose clients, you should use it with XP. Using it with a relatively immature OS is tantamount to voluntary parachute jumping - which could be sensibly described as 'jumping out of a perfectly serviceable aircraft'...

A

Anonymous

Just to add to SteveG's post, I am using Windows 7/64 pretty successfully with Audition these days, but only after becoming aware of potential problems and working with and around them.

The problems include:

1. Windows 7 does hidden sample rate conversion and this is very likely to occur when alternating between audio for video and normal audio files. XP had 4 options for sample rate conversion quality, see

http://msdn.microsoft.com/en-us/library/ff538617%28v=VS.85%29.aspx

These options do not exist in Windows 7 and Microsoft have acknowledged that there is a problem with conversion quality.

2. There is a problem with at least some ATI/AMD South Bridge mainboard drivers which caused USB audio problems on my W7/64 laptop. This is not addressed by a standard Win 7 installation, or by the USB driver on the manufacturer's website. Installing a recent version "USB Filter" from the ATI site does cure the problem. When the fault was there, it showed up some really odd bugsin the Windows 7 audio control panel software.

3. There are problems with some soundcards, possibly any with "multi-client" drivers, in that they give unsupported sample rate error messages. This can be overcome by disabling soundcard options in the Windows 7 audio control panel.

4. Some parts of the Windows 7 audio panels are labelled misleadingly. For example switching off audio effects switches off the scroll bars in the audio effects selection area, but can leave hidden effects enabled.

Individually, these are minor problems, but they did not exist in XP. Audition's main strength has been the way it has always conformed as closely as possible to established professional audio standards, yet had an interface that allowed professional non-technical users to grasp its basic operation fairly quickly while learning about its advanced features. Where the OS interferes with this needs to be flagged up rather than just accepted.

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