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BrettStewart
Participant
December 17, 2017
Question

Adobe Audition Seems to Have Ruined My Files?

  • December 17, 2017
  • 4 replies
  • 5501 views

Hi all,

I'm hoping someone may be able to help me! I use Adobe Audition CC for podcasting, and have for several years now. Recently, though, every so often Audition ruins my files, making them entirely unusable. The latest occurrence, however, is for a show I desperately need back if at all possible.

For some reason, my audio files after recording the program sound distorted and robotic. I've added a sample link below. It did it to all 3 tracks I was recording, and I don't believe it's my equipment, either. My equipment is rather new, works great, and this only pops up every once in a blue moon. There has been no processing done on these files whatsoever - I'm baffled as to why this is happening. The sample below is from the raw cut.

https://clyp.it/g3yy5t4j

If anyone could advise me on a) why this is happening and/or b) how to fix it and potentially save this show, I'd be so grateful.

Thank you for any help you can provide!

This topic has been closed for replies.

4 replies

J
Jason5CAD
Participating Frequently
May 26, 2021

Did this problem ever get resolved?  I don't have the device class options you speak of.  I'm using a scarlett 18i20 and have never had this issue before.  So nerve racking?  Does anyone have an update?  I opened the project back up and added a track and recorded just fine.  But this happened to three separate projects and all tracks within.

 

I restarted everything and it works now, but geesh!

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
May 26, 2021

Not by Adobe, because it isn't an Adobe issue - like it says above, it's the OS. It can still do it occasionally - it does it on this laptop sometimes. It sounds absolutely dreadful, but stopping and restarting always 'cures' it. Never does it on the DAW though, because that uses a decent sound device with a proper ASIO driver. But it's only a replay issue - it never trashes recorded files.

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
May 27, 2021

I wish this were the case, but I have trashed recorded files.  I'm using a coreaudio driver with my scarlett (only choice).  I agree that once I restarted, Audition worked, but these files are, in fact, trashed.  I've doubled checked everything.  Whether it is OS or Adobe, these files are goners.  I even restarted and then recorded in a new track in the same project and it recorded fine.  It's just these files.  I'm at a loss.


Ah - I was talking about Windows. If you are using a Mac, then I have no idea why it would be happening, but inherently I wouldn't trust a Mac OS any more than a Windows one, quite frankly; they are both intrusive. Can you post one (or a bit) of these files? I'm intrigued as to what the damage might be.

    S
    SimonOfDoom
    Participant
    March 17, 2019

    I had this while recording guitar in Audition. Exact thing - I think the culprit is the WASAPI thingo in the Device Class.

    Edit>Preferences>Audio Hardware

    Change Device Class from WASAPI to ASIO (and pick any random device - mine is FL Studio for example - I think the rationale is anyting that works but WASAPI) and it seem to cure that horseshiiit sound.

    I'm not technical, i have no idea what those things do and i just want my shtt to work so i can record creative ideas and this stuff always ruins my day. Hopefully for you this is one step closer to creative freedom. Good Luck.

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    March 17, 2019

    That's possible. WASAPI was originally developed for the ill-fated Windows Vista, and has wonderful features like - no built-in SRC, etc. In many ways, using ASIO (if a direct driver is available, so much the better) is a way better option than using Microsoft's flaky system. Or use ASIO4ALL as a translator - you get diagnostics with this, and it will work with pretty much anything - as far as I'm aware, it doesn't invoke anything to do with WASAPI, but uses the MME driver as an output (I think). And that's free.

    As for why it sounds like that - well that could be simply down to a failure to get the present OS to resample to whatever your sound device is set to - that happens here with WASAPI on this laptop. Generally it isn't your files that are screwed, just your playback system. Sometimes just restarting play is enough to kick it into working properly.

    A
    amberb16305296
    Participant
    July 20, 2018

    Hello I am having the same issue! However this time around my audio is so bad you cant even understand me. I use a rode nt1 to scarlett solo interface to the computer. It also happens randomly and in the past I had figured it was just that I left the program open too long and something would get wacky...however this time i had just opened it and started recording.. I recorded two files and sent them off where I was then made aware of the issue.

    This is extremely frustrating since i can never tell when it's going to happen. So there is no predicting it. I am quite confident it isn't my interface or microphone. The only possible explanation I can think of is my computer itself, or the program (audition cc)

    Has anyone figured out the problem or a solution? I think I speak for anyone else having this issue as well when I say, I cant afford this kind of problem. Hours of work put in for something that has to be completely redone.

    Thank you

    ryclark
    ryclark
    Participating Frequently
    December 17, 2017

    Where were they recorded in Audition, straight onto a track in the Multitrack view? Do they sound like this immediately after recording when you play back the audio before saving the session and closing Audition? What equipment are you using to get the audio into Audition, mic, audio interface, connection to computer etc.? We really need to establish if this is a recording or playback problem. If Audition is actually recording the audio like this then it is likely to be a problem with your audio interface since Audition just records what is sent to it by the interface and it's drivers.

    B
    BrettStewartAuthor
    Participant
    December 18, 2017

    Thanks for your response. Sorry, let me provide some additional info:

    These files were recorded directly into Multitrack view on AA. No processing on them at all. They sound like that right after recording the audio in AA.

    I utilize a condenser mic piped into a Steinberg audio interface, which then shoots audio to Voice Meeter, which creates a virtual output that combines both my desktop audio and my microphone for Audition multi-track recording.

    I don't think it's a playback issue - I've tried playing around with the raw files outside of Audition and on different audio set-ups. I'm wondering if Voice Meeter might be the culprit.

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    December 18, 2017

    BrettStewart  wrote

    I'm wondering if Voice Meeter might be the culprit.

    Since Audition is remarkably good at recording, that's the first thing I'd suspect. Additionally, you have to bear in mind that in order to make reliable recordings, Audition gives itself a high degree of priority within your machine. Which means inevitably that any other software running suddenly gets lower system priority, and I'm sure you can see where this is going...

    Are you using the original voicemeeter, or the banana version?

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