After uninstalling CC, how do I resume using my existing Audition CS6?

Report · Dec 23, 2017

I began using Adobe Audition in late 2011, when it was version 5.5. At some point during 2012, it was updated to CS6 and, in November 2016, I switched to Creative Cloud, but kept the CS6 version on my drive by moving it into a folder.

Creative Cloud simply proved too expensive for my needs, so I want to resume using Audition CS6. While I have already cancelled Creative Cloud, I have not yet uninstalled it. I run a Mac mini (late 2012) under OS 10.12.6 (Sierra).

What do I need to do?

Thanks.

Report · Dec 23, 2017

Uninstall Audition CC. If you uninstalled CS6 then you will need to find the installer to run again to re-install Audition CS6. You will also need your serial number to be able to activate it again.

If you never uninstalled CS6 you should just be able to run it again. I have several versions of Audition going back some years all installed alongside each other and they all still run.

Report · Dec 23, 2017

Thank you, ryclark. I haven't yet uninstalled CC, and CS6, which is still on the drive, will not launch (I guess CC is preventing that somehow).

There is the Creative Cloud Uninstaller and also the Creative Cloud Cleaner Tool. Will I need to run both?

Report · Dec 24, 2017

You shouldn't really need to uninstall Audition CC in order to get CS6 to work. I have both available to run at any time on my PC and can use either one. But yes I would use the CC Uninstaller. You may not need the Cleaner Tool. But you will need to find the CS6 installer file. if you haven't still got it locally you should be able to log into your Adobe account and re-download it from there.

Report · Dec 24, 2017

Audition CS6 does not launch. I'm told the install is somehow damaged and tells me to reinstall. I no longer have a need for the CC versions of Audition and Photoshop, so I ran the uninstaller for each of them. Then I uninstalled Creative Cloud and restarted the computer.

I tried to launch Audition CS6 again with the same result. I then tried to uninstall Audition CS6, but the alias for the Audition CS6 uninstaller could not find the actual uninstaller app. I searched the entire drive. It does not exist.

I then ran Creative Cloud Cleaner Tool. It claimed to complete successfully, yet it was unable to remove the Core Sync folder and its contents from /User/Library/Application Support/Adobe. I deleted it manually and restarted the computer.

A downloadable Audition CS uninstaller could not be found online, so I used "App Zapper" to delete Audition CS6 and its preference file. (Prior to deleting it, I had backed up the existing Audition CS6 app and all of my preferences, settings and shortcuts, so I still have everything.) Then I launched the Audition CS6 installer, which tells me it cannot install because there is a problem, such as a file missing, and suggests I download the Adobe Support Advisor app... which, as I learned, no longer exists. Instead, I am brought to an Adobe support page which apologizes for the "unusually long wait times."

So now I have no DAW. I deeply appreciate any help that can be offered.

Thanks... and Merry Christmas!

Report · Dec 24, 2017

SOLVED.

The inability of the installer to run due to a missing file turned out to be an issue experienced by many others trying to install a CS6 product under Mac OS 10.12 (Sierra).

Adobe has a workaround: Installing Creative Suite on macOS 10.12 (Sierra)

Thank you, ryclark, for taking the time to help. Enjoy the holidays.