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J
JasperC707
Participant
May 17, 2023
Question

Any way to recover my Audition multitrack session?

  • May 17, 2023
  • 1 reply
  • 1601 views

Title says all; I was hard at work on my Audio final when it crashed. Upon trying to reopen, all of my work is gone. I had autosave on but all of the backup files are missing the work as well. 

 

Is there any hope of recovering my work or will I have to start over?

1 reply

J
JasperC707Author
Participant
May 18, 2023

UPDATE: After contacting Adobe support, there is nothing to be done. The auto-save files are all empty and there is nothing else that can be done. After being pulled in a circle for the past two hours, I now have to restart everything (I say in a circle because I explained multiple times I had already checked all of my backup files, which were empty, and the person with access to my computer just made me reopen those same files before coming to the same conclusion),, 

 

For such an expensive program, you'd think it's auto-save features would work properly instead of saving blank files?? This just really sucks.

    K
    KrzyRat
    Participating Frequently
    October 14, 2023

    I just experienced the same issue. After 3 hours of work I just finished 30 minutes long miltisession when Audition crashed. I wasn't very upset because I knew that I have autosave option turned on to save every 3 minutes and at least 10 files.

    So with smile in my face I went to backup folder and there was a first suprose. After 3 hours of work there were just 4 backup files. So I opened on of them saved like 3 minutes before crash. And then my smile went away because the multisession was completely empty!!!

    I checked all other 3 backup files and all of them are blank!!!

    Adobe! Really? Is that how "proffessional" software behaves???

    I checked and this bug is here from 2017 when people wrote about this here on forum! And still not fixed?

    It really seems to me that Adobe doesn't give a [expletive removed] about customers and just want to sell. It is supposed to be proffessional software and somehow I still experience plenty of bugs. Many present for a few years now. And it's not just Audition. Premiere is even more [expletive removed].

    I'm really tired of loosing my work, time and nerves on this [expletive removed] Adobe products. Maybe it's time to move to another brand and just better software.

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