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L
ltpianoman
Known Participant
October 24, 2018
Answered

Audio asio line 6 sound card won't load after update to 2019

  • October 24, 2018
  • 1 reply
  • 3692 views

Hi... after I updated to AA 2019 my asio Line 6 UX8 won't open in hardware settings. The hardware works perfectly with other apps and pc was just tuned up and updated today by Best Buy, so there are no other issues. Also, my Line 6 UX2 doesn't work either. My other asio card (Focusrite Safire) works, just not the Line 6 hardware. There are no known issues with line 6 and audition as far as I know. I tried uninstalling and re-installing audition and the line 6 drivers, but to no avail. Please help! I have about a week to finish a project! Also, I opened AA 2018 (it still was in Creative Cloud App) and still had the same problem. AA 2018 is now deleted. Thanks in advance.

Larry

This topic has been closed for replies.
Correct answer ryclark

I don't know if they were using the ASIO driver or just the normal Windows MME one. How can I tell? I have the Line 6 Software package and I can open that, but as far as I know, that doesn't tell me whether or not it installed as ASIO, The software package (downloaded with the driver) has the 8 channel mixer and POD effects. I uninstalled and reinstalled the driver several times, so I don't see how the driver could not be ASIO. But again, I don't know that as a fact.


Well unfortunately it isn't really an Audition problem so we probably can't be much more help I'm afraid. You probably need to speak to Line 6 to confirm that the software package that you have includes the ASIO driver.

1 reply

ryclark
ryclark
Participating Frequently
October 24, 2018

What do you see available as settings in Audition's Audio Hardware preferences under Device Class and Device drop down menus? Does the Line 6 have an ASIO driver?

L
ltpianomanAuthor
Known Participant
October 25, 2018

Hi Ry... thanks for your help as always. Yes. Line 6 has an ASIO driver. It was working normally until after the 2019 update. (both UX2 and UX8). I am attaching screen shots of what's happening in hopes it will give you a clear picture. A(SORRY MY NOTES IN THE PICS ARE SMALL. I WILL REPOST IF YOU CAN'T READ THEM)

ryclark
ryclark
Participating Frequently
October 25, 2018

Can you get them to work if you select Device Class as MME instead in Audition? If they work there then you might find that they appear again to work when you go back to the ASIO driver.

Have you also had any Windows updates recently as well?

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