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hunterjones
hunterjones
Participant
August 4, 2020
Question

Audition 2020 not getting audio signal from USB device.

  • August 4, 2020
  • 1 reply
  • 1563 views

Frustrated. Adobe forced an upgrade of Audition, and it has come with crippling frustrations (shocker).

 

All I'm trying to do is record/create a simple single-track audio file (not a multitrack session) from a USB recording device. The device continues to function just fine and be recognizable by other applications on my computer, but with this forced Audition update, recording audio with Audition now suddenly doesn't work (there's no audio signal, regardless of hardware settings).

 

Details:

 

  • Platform: Mac (10.15.6)
  • Audition Version: 13.0.7 and 13.0.8 have been tried so far
  • USB device: Behringer UCA202 (a USB audio in/out box that doesn't require drivers)
  • Preferences > Hardware > Device Class: Only "CoreAudio" exists.
  • Preferences > Hardware > Default Input: "USB Audio CODEC" selected
  • Preferences > Hardware > Default Output: "USB Audio CODEC" selected
  • Preferences > Hardware > Master Clock: I've tried both "In USB Audio CODEC" and "Out USB Audio Codec"
  • Preferences > Hardware > Sample Rate: I've ensured that this matches anything I can think of in my machine. So for example, I've tried "44100" in this field, along with a document that is set to "44100" (with something safe like 16 bit), and "44100" for device settings in the OS's System Preferences, etc. etc. etc.
  • Preferences > Audio Channel Mapping > Default Stereo Input: Set to USB device L and R channels. 
  • Additional Measures Taken: Relaunching Audition, obliterating Audition preferences, rebooting the machine, etc. etc. etc.

 

And even after trying all of this, when I attempt to record the input meter is totally flat, and no audio is recorded into the machine. 

 

Am I missing something? Suggestions?
(Thanks)

This topic has been closed for replies.

1 reply

hunterjones
hunterjonesAuthor
Participant
August 4, 2020

--- SOLVED ---
(Thanks to this thread: https://community.adobe.com/t5/audition/adobe-audition-not-recording-audio/td-p/10944223?page=1)

It is a permissions issue in the OS. Audition needs permission from the OS to record. Why Audition doesn't alert you of there being a permissions issue for what's arguably one of the key things that the program was designed for in the first place - recording audio - is utterly beyond me. The devs seriously need to add this very basic/standard alert. 

Fix: In Mac OSX, go to: System Preferences > Security and Privacy > Privacy (tab) > Microphone (side tab), and make sure that Adobe Audition is checked. 


-- HJ

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    August 4, 2020

    Well, if other apps work alright with your Mac without having to be let in by a security setting, then somehow these apps appear to have bypassed the security system - which means that it's either pretty useless or we're missing something. Do these other apps actually let you record, or are they playback-only? It's only recording that is blocked, as far as I'm aware.

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