Audition CC 15: Error Saving Metadata of Deleted track, *frozen save/export

Hello all,

I have been running into this issue several times over the past few months. I work in a public setting running Adobe CC 15, an use Audition for our recording booth. I can't fully speak to replicating the issue as each user has a different work flow, but I can describe a common scenario where my issue is found.

Often, when a user is attempting to save their final project file or export their finished file, the program will properly run through the prompts, but when it attempts to save/export it sits at 0%. Looking at the track/resource window, there are tracks that are sitting frozen at about 70% on a "saving metadata" process. These files are always tracks that have been deleted from the work space. Thus, by attempting to save the metadata to files, it is attempting to save it to something that no longer exists, that seems to be the reason that is hanging up. I attempt to force the task to end, but the command is ignored, and nothing changes. I can set up as many exports, saves, new files, new tracks, recordings, resources, batch file import/exports, but nothing I do within the program can stop the program from attempting to save the deleted file's metadata.

This brings me to the issue of our set up. As I said, we operate in a public setting with a version of windows 7 that has much of its administrative functions limited. There is nothing I can do from the user profile to end Audition as a process and restart the program.

Is there any work around within the program that could fix this issue? Any ideas appreciated while we try to provide administrative fixes on our end. Thanks.