Copy link to clipboard
Copied
Hello.
Recently, I've using Audition CC for quite some time and experienced no problems, until now. Every time I attempt to launch the program, it crashes. There are two notifications that keep popping up.
Here's the first one:
Followed by the second one:
What does this mean and how can I fix this? Thanks in advance!
Copy link to clipboard
Copied
Well, normally I'd suggest doing what it says here:
But in view of both messages, I'd suggest a complete uninstall and reinstall first, just to see if it's an error that's occurred since you installed it. If it happens again, then you need to do what it says in the FAQ link above, and send everything to audbugs@adobe.com.
Copy link to clipboard
Copied
I followed your instructions based on the link you provided, but it did not allow me to access the "Reveal Log Files" section.
Then I attempted to uninstall and reinstall and this notice came up:
When I clicked on "Open", it quit.
What's the next step?
Copy link to clipboard
Copied
I can't see the inline image 1, I'm afraid...
Copy link to clipboard
Copied
Here it is again:
It says:
"Audition has encountered an error.
[/au701/main/packages/AuBackEnd/_build/mac/../../
AudioFileSubSystem/private/
AudioFileSystem.cpp-226]"
How can I fix this?
Copy link to clipboard
Copied
Send a post to audbugs@adobe.com with a link to this thread. You should be contacted directly.
Copy link to clipboard
Copied
I will do exactly that, thank you!