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kyleswartzwelder
Participant
February 8, 2017
Question

Audition CC2017 and IK Multimedia ARC 2

  • February 8, 2017
  • 2 replies
  • 1268 views

Are there any CC 2017 users out there that have had success installing IK Multimedia's ARC 2?  I've had some serious troubles trying to get this software installed, and in particular, using the VST plugin within CC2017.   Here are the error messages that I continue to get:

1st Error Message

Error titled: dvaaudiofilterscan.exe

The procedure entry point mkl_blas_dlarfx could not be located in the dynamic link library mkl_core.dll.

2nd Error Message

Error titled: DLL Error

Can't Load C:\Program Files\IK Multimedia\ARC System 2\ARC 2.vpa64

Support Area: IK Multimedia USA

Product: (ARC System 2)

System: Windows 7 64bit - ,

Host: Audition - CC 2017,

Any help would be appreciated.

Thanks!

    This topic has been closed for replies.

    2 replies

    _durin_
    Community Manager
    _durin_Community Manager
    Community Manager
    February 8, 2017

    I'll reach out to IK and see if we can figure out the problem here.  I'm not aware of any reasons this plugin shouldn't work.

    K
    kyleswartzwelderAuthor
    Participant
    February 8, 2017

    I've been talking to this guy at IK

    Jason Williams

    Senior Technical Support

    IK Multimedia.

    thanks much!

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    February 8, 2017

    I'm going to assume (although you can correct this if it isn't true) that this isn't an Audition error message, but an IK one that gets thrown up when you try to use this with Audition. One question I have to ask before we throw this at the developers is - have you got this to work successfully with any other software?

    K
    kyleswartzwelderAuthor
    Participant
    February 8, 2017

    Steve, so here's the run down....

    I submitted the errors to IK first.  They gave me a solution which didn't work.  It involved setting up a new environment variable in the computer advanced settings.

    The actual installation of the software appears to have worked correctly.  The standalone .exe (where the measurements are made) functions just fine.  When scanning for VST plugins in Audition, I get the errors and the plugin shows up with a status of "not working."

    I've never had an issue with any other VST plugin within Audition.

    And finally, to directly answer your question: I loaded the plugin in to Wavelab 7 (64 bit), and it appears to be fully functional.  Which leads me to believe that the issue lies somewhere in Audition(?)  Of course, I can't mix in Wavelab, which kind of defeats the purpose of using the ARC plugin there. 

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    February 8, 2017

    kyleswartzwelder wrote:

    When scanning for VST plugins in Audition, I get the errors and the plugin shows up with a status of "not working."

    Okay - that's essentially the bit that the developers need to look at. Hopefully one will be along soon...

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