Audition crashes everytime I try to use my second monitor for video

Forum|Forum|5 years ago
April 3, 2020
1 reply
3634 views

For some reason ever since the last 2 updates to Audition, everytime I go to use my second screen Audition crashes.

My workflow prior to this bug was to have my timeline on my right hand screen, and the video on the left hand screen. Everytime I try to place the video on my left screen the app freezes up and crashes. I've tried turning off hardware acceleration, turning on/off full screen, different resolutions, etc. I've even completley uninstalled and re-installed the software and I'm still having this issue. This is making it impossible for me to edit audio for video content as I cannot see the video unless I leave it as a tiny box on a single monitor.

Any help on this would be greatly appreciated.

This topic has been closed for replies.

SteveG_AudioMasters_

Community Expert

First thing we'd want to know is whether this is on a Mac or a PC...

corehazaAuthor

Known Participant

Running Windows 10 on a PC system with a Ryzen Threadripper 3960X. If you need full specs let me know.

corehazaAuthor

Known Participant

You should be able to copy and paste straight into a reply box.

Just found it 🙂 Okay so it looks like it might be a GPU error? It's saying support not enabled for my Nvidia 1080Ti.

Log file created: 12/04/2020 10:10:31 PM
------------------------------------------
Ticks = 0 <21992> <AuLog.Startup> <5> Begin startup sequence
Ticks = 422 <21992> <MediaCoreInitializer> <5> Initializing PRM
Ticks = 422 <21992> <AuLog.Startup> <5> Initializing XML Loader
Ticks = 437 <21992> <AuLog.Startup> <5> Initializing Application Settings
Ticks = 515 <21992> <AuLog.Startup> <5> Direct2D is disabled
Ticks = 656 <21992> <AuLog.Startup> <5> Application: Audition
Ticks = 656 <21992> <AuLog.Startup> <5> Version: 13.0.4
Ticks = 656 <21992> <AuLog.Startup> <5> Build: 39
Ticks = 672 <21992> <AuLog.Startup> <5> AuUI initialization sequence started...
Ticks = 672 <21992> <AuLog.Startup> <5> Initializing Crash Recovery
Ticks = 687 <21992> <AuLog.Startup> <5> Previous Crash Detected!!!
Ticks = 2218 <21992> <AuLog.Startup> <5> Initializing dvaaudiodsp
Ticks = 2234 <21992> <AuLog.Startup> <5> Initializing AuMediaCoreSupport
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized dvacore::locale
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized dvacore::commands::debug
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized dvacore::commands::test
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized dvacore::debug
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized dvascripting
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized dvascripting::threads
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized dvamediatypes
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized AuCore
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized dvaaccelerate::ipp
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized dvacore::allocator::AllocatorAnalyticsHelper
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized dvaappsupport::SplunkStructuredLogger
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized dvaappsupport::commands
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized dvaappsupport::feature
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized dvatransport::SocketTransport
Ticks = 2234 <21992> <AuLog.Initializer> <5> Initialized MediaFoundation::StressMediaVector
Ticks = 2250 <21992> <AuLog.Initializer> <5> Initialized dvametadata
Ticks = 2281 <21992> <DynamicLink> <5> Attempting to launch dynamiclinkmanager
Ticks = 2281 <21992> <DynamicLink> <5> C:\Program Files\Adobe\Adobe Audition 2020\dynamiclinkmanager.exe
Ticks = 2281 <21992> <DynamicLink> <5> Increase wait time to 2
Ticks = 4297 <21992> <DynamicLink> <5> Attempting to launch dynamiclinkmanager
Ticks = 4297 <21992> <DynamicLink> <5> C:\Program Files\Adobe\Adobe Audition 2020\dynamiclinkmanager.exe
Ticks = 4297 <21992> <DynamicLink> <5> Increase wait time to 4
Ticks = 4406 <21992> <AuLog.Initializer> <5> Initialized Backend
Ticks = 4406 <21992> <AuLog.Initializer> <5> Initialized BackEnd::Preferences
Ticks = 4406 <21992> <AuLog.Initializer> <5> Initialized Backend::commands
Ticks = 4406 <21992> <AuLog.Initializer> <5> Initialized DisplaySurface::GPUSnifferHost
Ticks = 4406 <21992> <AuLog.Initializer> <5> Initialized dvaui::scripting::UIControlEvent
Ticks = 4406 <21992> <AuLog.Initializer> <5> Initialized ML::MLTests
Ticks = 4406 <21992> <AuLog.Initializer> <5> Initialized dvaaudiodevice
Ticks = 4406 <21992> <AuLog.Initializer> <5> Initialized dvaaudiodevice::AudioDeviceTests
Ticks = 4406 <21992> <AuLog.Initializer> <5> Initialized ExporterHost::ExporterParamTests
Ticks = 4406 <21992> <AuLog.Initializer> <5> Initialized essentialsound::commands
Ticks = 4406 <21992> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Initialize
Ticks = 4406 <21992> <ASLFoundationInitializer> <5> Initializing ASLFoundation
Ticks = 4406 <21992> <aui.SplashScreen> <5> Initializing (AuMediaCoreSupport) took 2.1692 seconds.
Ticks = 4422 <21992> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::ASLFoundation
Ticks = 4422 <21992> <BackendInitializer> <5> Initializing Backend
Ticks = 4422 <21992> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Backend
Ticks = 4437 <21992> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::GPUSniffer
Ticks = 4437 <20868> <DS> <5> GPUSniffer launching with test mask 14
Ticks = 4437 <21992> <DisplaySurfaceInitializer> <5> Initializing DisplaySurface
Ticks = 4437 <21992> <IR.InitIpp> <5> ippInit warning: ippStsNonIntelCpu: The target CPU is not Genuine Intel
Ticks = 4437 <21992> <IR.InitIpp> <5> ippInit warning: ippStsNonIntelCpu: The target CPU is not Genuine Intel
Ticks = 4437 <21992> <IR.InitIpp> <5> ippInit warning: ippStsNonIntelCpu: The target CPU is not Genuine Intel
Ticks = 5250 <20868> <DS> <5> GPU Sniffer Output:
GPUSniffer testing 14
--- OpenGL Info ---
Vendor: NVIDIA Corporation
Renderer: GeForce GTX 1080 Ti/PCIe/SSE2
OpenGL Version: 2.1.2 NVIDIA 445.75 26.21.14.4575
GLSL Version: 1.20 NVIDIA via Cg compiler
Monitors: 2
Monitor 0 properties -
Size: (0, 0, 2560, 1440)
Max texture size: 32768
Supports non-power of two: 1
Shaders 444: 1
Shaders 422: 1
Shaders 420: 1
Vendor: NVIDIA Corporation
Renderer: GeForce GTX 1080 Ti/PCIe/SSE2
OpenGL Version: 2.1.2 NVIDIA 445.75 26.21.14.4575
GLSL Version: 1.20 NVIDIA via Cg compiler
Monitors: 2
Monitor 1 properties -
Size: (-2560, 0, 2560, 1440)
Max texture size: 32768
Supports non-power of two: 1
Shaders 444: 1
Shaders 422: 1
Shaders 420: 1

--- GPU Computation Info ---
Support not enabled.
Ticks = 5250 <20868> <DS> <5> GPU Sniffer result: 14
Ticks = 5265 <21992> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::DisplaySurface
Ticks = 5265 <21992> <RegistrationServerInitializer> <5> Initializing RegistrationServer
Ticks = 5281 <21992> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::RegistrationServer
Ticks = 5281 <21992> <MediaLayerInitializer> <5> Initializing MediaLayer
Ticks = 5281 <21992> <MediaLayerInitializer> <5> Initializing SweetPeaSupport
Ticks = 5281 <21992> <MediaLayerInitializer> <5> Initializing ExporterHost
Ticks = 5297 <21992> <MediaLayerInitializer> <5> Initializing ImporterHost
Ticks = 5297 <21992> <MediaLayerInitializer> <5> Initializing VideoRenderer
Ticks = 5312 <21992> <MediaLayerInitializer> <5> Initializing PluginSupport
Ticks = 5531 <21992> <MediaLayerInitializer> <5> Initializing DynamicLinkMedia
Ticks = 5531 <21992> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::MediaLayer
Ticks = 5531 <21992> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Initialized
Ticks = 5531 <21992> <AuLog.Initializer> <5> Initialized AuBackend
Ticks = 5531 <21992> <AuLog.Initializer> <5> Initialized AuApplication
Ticks = 5531 <21992> <AuLog.Initializer> <5> Initialized dvascriptingES
Ticks = 5531 <21992> <AuLog.Initializer> <5> Initialized dvascripting::extendscript::dvascriptingESTests
Ticks = 5531 <21992> <AuLog.Initializer> <5> Initialized dvacrashreporter::Locale
Ticks = 5531 <21992> <AuLog.Initializer> <5> Initialized dvacrashreporter::LogFilePath
Ticks = 5531 <21992> <AuLog.Initializer> <5> Initialized dvacrashreporter::AppState
Ticks = 5531 <21992> <AuLog.Initializer> <5> Initialized dvametadataui
Ticks = 5531 <21992> <AuLog.Initializer> <5> Initialized AuUI
Ticks = 5531 <21992> <AuLog.Initializer> <5> Initialized AuUI::MainThreadHangMonitor
Ticks = 5531 <21992> <AuLog.Startup> <5> Initializing AuBackEnd
Ticks = 5875 <21992> <Wasapi initialization> <5> Time = 0.321532second
Ticks = 5953 <21992> <AuLog.Startup> <5> Initializing AuApplication
Ticks = 5953 <21992> <AuLog.Startup> <5> AuApplication initialization sequence started...
Ticks = 5953 <21992> <AuLog.Startup> <5> Intializing dva unit test and console
Ticks = 5953 <21992> <AuLog.Startup> <5> Initializing Audio Device
Ticks = 5968 <21992> <AsioAudioDevice> <5> Driver Name = Focusrite USB ASIO
Ticks = 5968 <21992> <AsioAudioDevice> <5> ASIO version = 256
Ticks = 5968 <21992> <AsioAudioDevice> <5> Driver version = -2013789644
Ticks = 5984 <21992> <AuLog.Startup> <5> Initializing XMP System
Ticks = 5984 <21992> <AuLog.Startup> <5> Initializing AMIO Host
Ticks = 5984 <21992> <AuLog.Startup> <5> AMIO Host initialization sequence started...
Ticks = 6000 <21992> <AuLog.Startup> <5> AMIO Host initialization sequence complete.
Ticks = 6000 <21992> <AuLog.Startup> <5> Session Host initialization sequence started...
Ticks = 6015 <21992> <AuLog.Startup> <5> Session Host initialization sequence complete.
Ticks = 6015 <21992> <AuLog.Startup> <5> Initializing Document Manager
Ticks = 6015 <21992> <AuLog.Startup> <5> Initializing Project Manager
Ticks = 6015 <21992> <AuLog.Startup> <5> Initializing TimeCode Broadcaster
Ticks = 6015 <21992> <AuLog.Startup> <5> Initializing Clipboard Manager
Ticks = 6015 <21992> <AuLog.Startup> <5> Initializing Preset Manager
Ticks = 6031 <21992> <AuLog.Startup> <5> Initializing Favorites Manager
Ticks = 6031 <21992> <AuLog.Startup> <5> Initializing AutoSave Manager
Ticks = 6031 <21992> <AuLog.Startup> <5> Initializing Essential Sound
Ticks = 6078 <21992> <AuLog.Startup> <5> AuApplication initialization sequence complete.
Ticks = 6078 <21992> <AuLog.Startup> <5> Initializing AuCEPSupport
Ticks = 6093 <21992> <AuLog.Startup> <5> Initializing AsyncQueueManager
Ticks = 6093 <21992> <AuLog.Startup> <5> Initializing AuUI
Ticks = 6109 <21992> <AuLog.Startup> <5> Setting up temp directories
Ticks = 6140 <21992> <AuLog.Startup> <5> AuUI initialization sequence complete.
Ticks = 6828 <21992> <AuLog.Startup> <5> Initializing AuScripting
Ticks = 6890 <21992> <PQ> <5> 1b4c6bd8-24cf-363a-4b7b-250500000033 001BB450
Ticks = 6906 <21992> <PQ> <5> f8d28ddc-15dc-4620-e02e-2a460000001f 020F9450
Ticks = 6906 <21992> <PQ> <5> ca312b89-09e8-b252-6f97-0cdf00000033 00033250
Ticks = 6906 <21992> <PQ> <5> e8952036-372b-2f0a-48f5-0f4a00000043 00052A50
Ticks = 6906 <21992> <PQ> <5> 88f1bf75-a6b6-e1b2-fc99-fba60000003b 0001DE50
Ticks = 6906 <21992> <PQ> <5> bc13734a-05de-8855-2d50-d4110000003b 0007D050
Ticks = 6906 <21992> <PQ> <5> 21a04f24-65b8-9fc7-cfeb-ad7e0000002b 00008250
Ticks = 6906 <21992> <PQ> <5> 867811aa-3904-0534-8ed6-6da400000039 0001D250
Ticks = 6906 <21992> <PQ> <5> 73ed2334-69c3-9304-3e7b-3cc600000031 0015A450
Ticks = 6968 <21992> <APIP> <5> f7363fbd-05af-467e-8c47-598d825be512
Ticks = 7015 <21992> <AuLog.Startup> <5> Initializing AuCEPSupport
Ticks = 7047 <21992> <AsioAudioDevice> <5> Driver Name = Focusrite USB ASIO
Ticks = 7047 <21992> <AsioAudioDevice> <5> ASIO version = 0
Ticks = 7047 <21992> <AsioAudioDevice> <5> Driver version = -2013789644
Ticks = 17031 <21992> <AsioAudioDevice> <5> Driver Name = Focusrite USB ASIO
Ticks = 17031 <21992> <AsioAudioDevice> <5> ASIO version = 0
Ticks = 17031 <21992> <AsioAudioDevice> <5> Driver version = -2013789644
Ticks = 23812 <21992> <LoadProject> <0> 0.117569s
Ticks = 30187 <21992> <aui.MainThreadHangMonitor> <5> UI Blocked for 6.62057 seconds.

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