Skip to main content
4rojock
4rojock
Known Participant
January 27, 2022
Question

Audition crashing on exit every time

  • January 27, 2022
  • 1 reply
  • 1023 views

Since version 22.1.1.23 of Audition was installed, I find that Audition crashes every time I exit the program whether or not a file has been opened.

 

For what it's worth, the contents of the latest of many log files are attached:-

 

Any suggestions anyone?

Phil

This topic has been closed for replies.

1 reply

Rag and Bone
Community Expert
Rag and BoneCommunity Expert
Community Expert
January 27, 2022

I don't see any attachment, and you haven't told us anything about your system, or what steps you've taken to try to fix it....

 

I'm having similar issues, but the crashes are intermittent, and seem to occur at any point. Further, they seem to leave no crash logs that I can find!

I'm on Audition 22.1.1, using a 2020 27 inch iMac, OS 11.3.1, 72GB RAM,  AMD Radeon Pro 5700 XT 16 GB, and I've tried clearing the caches, rescanning plugins, and restarting the computer.

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
January 27, 2022

Every time you even attempt to open Audition, it creates a log file. If it fails to open, this is is relabeled as a .crash file. On this Windows laptop, you can access the path to the log files directly from the Help menu, but if you can't open Audition at all, you can get to the files using the path shown in this screen grab - just put your user name in the bit that's red:

For more details, and to see the path for Macs, look at the last post in this FAQ thread. Initially post the log file text into this thread. If it's not obvious what is happening, then it's worth getting audbugs to look at it, but not initially.

Rag and Bone
Community Expert
Rag and BoneCommunity Expert
Community Expert
January 27, 2022

Thanks Steve. I was looking in the wrong palce on my Mac.

 

Here's a log file:

Log file created: Sun Jan 23 08:20:02 2022
-------------------------------------------
Ticks = 2 <3876353> <AuLog.Startup> <5> Begin startup sequence
Ticks = 145 <3876353> <AuLog.Startup> <5> Initializing XML Loader
Ticks = 149 <3876353> <AuLog.Startup> <5> Initializing Application Settings
Ticks = 306 <3876353> <AuLog.Startup> <5> Application: Audition
Ticks = 306 <3876353> <AuLog.Startup> <5> Version: 22.1.1
Ticks = 306 <3876353> <AuLog.Startup> <5> Build: 23
Ticks = 312 <3876353> <AuLog.Startup> <5> AuUI initialization sequence started...
Ticks = 312 <3876353> <AuLog.Startup> <5> Initializing Crash Recovery
Ticks = 359 <3876353> <AuLog.Startup> <5> Initializing dvaaudiodsp
Ticks = 363 <3876353> <AuLog.Startup> <5> Initializing AuMediaCoreSupport
Ticks = 368 <3876353> <AuLog.Initializer> <5> Initialized dvacore::locale
Ticks = 368 <3876353> <AuLog.Initializer> <5> Initialized dvacore::commands::debug
Ticks = 368 <3876353> <AuLog.Initializer> <5> Initialized dvacore::commands::test
Ticks = 368 <3876353> <AuLog.Initializer> <5> Initialized dvacore::debug
Ticks = 368 <3876353> <AuLog.Initializer> <5> Initialized dvacore::debug::CreateSpindump
Ticks = 368 <3876353> <AuLog.Initializer> <5> Initialized dvacore::logging::ExceptionLogging
Ticks = 368 <3876353> <AuLog.Initializer> <5> Initialized dvacore::string::spellcheck
Ticks = 368 <3876353> <AuLog.Initializer> <5> Initialized dvanet
Ticks = 368 <3876353> <AuLog.Initializer> <5> Initialized dvascripting::threads
Ticks = 370 <3876353> <AuLog.Initializer> <5> Initialized dvascriptingES
Ticks = 370 <3876353> <AuLog.Startup> <5> Initializing AMIO Host
Ticks = 374 <3876353> <AuLog.Initializer> <5> Initialized AmioInfoCache
Ticks = 374 <3876353> <AuLog.Initializer> <5> Initialized AuCore
Ticks = 374 <3876353> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Initialize
Ticks = 375 <3876353> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::ASLFoundation
Ticks = 402 <3876353> <AuLog.Initializer> <5> Initialized Backend
Ticks = 423 <3876353> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Backend
Ticks = 627 <3876353> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::DisplaySurface
Ticks = 628 <3876353> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::RegistrationServer
Ticks = 3707 <3876353> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::MediaLayer
Ticks = 3707 <3876353> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Initialized
Ticks = 3724 <3876353> <AuLog.Initializer> <5> Initialized AmioHost
Ticks = 3724 <3876353> <AuLog.Startup> <5> Initializing dvascripting
Ticks = 3739 <3876353> <AuLog.Initializer> <5> Initialized dvascripting
Ticks = 3739 <3876353> <AuLog.Initializer> <5> Initialized dvaappsupport::analytics::sdmadvancedanalyticslibraryapi
Ticks = 3739 <3876353> <AuLog.Initializer> <5> Initialized Analytics.Scripting.LogEvent
Ticks = 3740 <3876353> <AuLog.Initializer> <5> Initialized dvaappsupport::analytics::devicepowermanagement
Ticks = 3740 <3876353> <AuLog.Initializer> <5> Initialized dvaappsupport::feature
Ticks = 3740 <3876353> <AuLog.Initializer> <5> Initialized dvaappsupport::SplunkStructuredLogger
Ticks = 3740 <3876353> <AuLog.Initializer> <5> Initialized dvaappsupport::cloudservice::IMSAuthTokenCache
Ticks = 3740 <3876353> <AuLog.Initializer> <5> Initialized dvaappsupport::commandline
Ticks = 3740 <3876353> <AuLog.Initializer> <5> Initialized dvaappsupport::commandline::commandlinerunner
Ticks = 3740 <3876353> <AuLog.Initializer> <5> Initialized dvaappsupport::commandline::unittestrunner
Ticks = 3740 <3876353> <AuLog.Initializer> <5> Initialized dvaappsupport::commands
Ticks = 3740 <3876353> <AuLog.Initializer> <5> Initialized dvaui::factory
Ticks = 3740 <3876353> <AuLog.Initializer> <5> Initialized dvaui::scripting::UIControlEvent
Ticks = 3740 <3876353> <AuLog.Initializer> <5> Initialized dvaworkspace::sharedui::ShutdownDialog
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized dvaworkspace
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized dvamediatypes
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized dvametadata
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized dvatemporalxmp::ConsoleCommands
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized dvametadataui
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized dvaaccelerate::ipp
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized dvaaudiodevice
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized dvaaudiodevice::AudioDeviceTests
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized dvatransport::SocketTransport
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized MediaFoundation::StressMediaVector
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized CaptioningUtils
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized BackEnd::Preferences
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized Backend::DynamicBinLoadContentsQueue
Ticks = 3741 <3876353> <AuLog.Initializer> <5> Initialized Backend::ProjectScriptSupport
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized Backend::commands
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized dvalutcache
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized PluginLoaderRegistry
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized dvacrashreporter::Locale
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized dvacrashreporter::CrashReporterAdobe::LogFilePath
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized dvacrashreporter::CrashReporterAdobe::ExceptionLogging
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized dvacrashreporter::CrashReporterSentry::LogFilePath
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized dvacrashreporter::AppState
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized DisplaySurface::GPUSnifferHost
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized VideoRenderer
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized essentialsound::commands
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::GPUSniffer
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::ProjectScriptSupport
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized AuBackend
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized AuApplication
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized AuApplication::ProjectItemObjectExtHandler
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized AuApplication::ProjectObjectExtHandler
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized AuUI
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized dvacore::debug::DebugMonitorRegistry
Ticks = 3742 <3876353> <AuLog.Initializer> <5> Initialized AuUI::MainThreadHangMonitor
Ticks = 3742 <3876353> <AuLog.Startup> <5> Initializing AuBackEnd
Ticks = 3789 <3876353> <AuLog.Startup> <5> Initializing AuApplication
Ticks = 3790 <3876353> <AuLog.Startup> <5> AuApplication initialization sequence started...
Ticks = 3790 <3876353> <AuLog.Startup> <5> Intializing dva unit test and console
Ticks = 3790 <3876353> <AuLog.Startup> <5> Initializing Audio Device
Ticks = 3911 <3876353> <AuLog.Startup> <5> Initializing XMP System
Ticks = 3913 <3876353> <AuLog.Startup> <5> Session Host initialization sequence started...
Ticks = 3913 <3876353> <AuLog.Startup> <5> Session Host initialization sequence complete.
Ticks = 3913 <3876353> <AuLog.Startup> <5> Initializing Document Manager
Ticks = 3913 <3876353> <AuLog.Startup> <5> Initializing Project Manager
Ticks = 3914 <3876353> <AuLog.Startup> <5> Initializing TimeCode Broadcaster
Ticks = 3914 <3876353> <AuLog.Startup> <5> Initializing Clipboard Manager
Ticks = 3914 <3876353> <AuLog.Startup> <5> Initializing Preset Manager
Ticks = 3948 <3876353> <AuLog.Startup> <5> Initializing Favorites Manager
Ticks = 3952 <3876353> <AuLog.Startup> <5> Initializing AutoSave Manager
Ticks = 3952 <3876353> <AuLog.Startup> <5> Initializing Essential Sound
Ticks = 4005 <3876353> <AuLog.Startup> <5> AuApplication initialization sequence complete.
Ticks = 4005 <3876353> <AuLog.Startup> <5> Initializing AuCEPSupport
Ticks = 4006 <3876353> <AuLog.Startup> <5> Initializing AsyncQueueManager
Ticks = 4006 <3876353> <AuLog.Startup> <5> Initializing AuUI
Ticks = 8504 <3876353> <AuLog.Startup> <5> Setting up temp directories
Ticks = 8518 <3876353> <AuLog.Startup> <5> AuUI initialization sequence complete.
Ticks = 8798 <3876353> <AuLog.Startup> <5> Initializing AuCEPSupport
Ticks = 8856 <3876353> <APIP> <5> 15699D82-1CB6-4CE5-A8AF-AB65C2407847
Ticks = 42032 <3876353> <DynamicLink> <5> AME app path: /Applications/Adobe Media Encoder 2022/Adobe Media Encoder 2022.app/Contents/MacOS/Adobe Media Encoder 2022
Ticks = 42147 <3876353> <DynamicLink> <5> AME app path: /Applications/Adobe Media Encoder 2022/Adobe Media Encoder 2022.app/Contents/MacOS/Adobe Media Encoder 2022
Ticks = 910298 <3876353> <AuLog.Shutdown> <5> AuUI termination sequence started...
Ticks = 910298 <3876353> <AuLog.Shutdown> <5> Writing to Crash Recovery Folder: /Users/johnnolan/Library/Preferences/Adobe/Audition/22.0/15699D82-1CB6-4CE5-A8AF-AB65C2407847
Ticks = 910298 <3876353> <AuLog.Shutdown> <5> Terminating AuCEPSupport
Ticks = 910299 <3876353> <AuLog.Shutdown> <5> Terminating AuUI
Ticks = 910301 <3876353> <AuLog.Shutdown> <5> Terminating AuApplication
Ticks = 910301 <3876353> <AuLog.Shutdown> <5> AuApplication termination sequence started...
Ticks = 910301 <3876353> <AuLog.Shutdown> <5> Terminating dva unit test and console
Ticks = 910301 <3876353> <AuLog.Shutdown> <5> Terminating Essential Sound
Ticks = 910303 <3876353> <AuLog.Shutdown> <5> Terminating AutoSave Manager
Ticks = 910303 <3876353> <AuLog.Shutdown> <5> Terminating Direct File Playback
Ticks = 910303 <3876353> <AuLog.Shutdown> <5> Terminating Session Host
Ticks = 910303 <3876353> <AuLog.Shutdown> <5> Terminating Audio Device
Ticks = 910304 <3876353> <AuLog.Shutdown> <5> Terminating XMP System
Ticks = 910304 <3876353> <AuLog.Shutdown> <5> Terminating Favorites Manager
Ticks = 910306 <3876353> <AuLog.Shutdown> <5> Terminating Preset Manager
Ticks = 910319 <3876353> <AuLog.Shutdown> <5> Terminating Clipboard Manager
Ticks = 910319 <3876353> <AuLog.Shutdown> <5> Terminating ProjectManager
Ticks = 910319 <3876353> <AuLog.Shutdown> <5> Terminating DocumentManager
Ticks = 910319 <3876353> <AuLog.Shutdown> <5> AuApplication termination sequence complete.
Ticks = 910319 <3876353> <AuLog.Shutdown> <5> Terminating AuBackEnd
Ticks = 911077 <3876353> <AuLog.Shutdown> <5> Terminating dvaaudiodsp
Ticks = 911077 <3876353> <AuLog.Shutdown> <5> Terminating AuMediaCoreSupport
Ticks = 911185 <3876353> <AmioLSF> <5> Unloading libsndfile...
Ticks = 911193 <3876353> <AuLog.Shutdown> <5> Terminating Crash Recovery
Ticks = 911195 <3876353> <AuLog.Shutdown> <5> AuUI termination sequence complete.
Ticks = 911197 <3876353> <AuLog.Shutdown> <5> Terminating Application Settings
Ticks = 911204 <3876353> <AuLog.Shutdown> <5> Terminating XML Loader
-------------------------------------------
Log file closed: Sun Jan 23 08:35:13 2022

 

 

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices