I don't know why they've told you to do this, because there's absolutely nothing we can do about it. We have no registration details, release codes or anything like that at all - we're a U2U group with no additional resources at all, save from the odd developer dropping in from time to time, and they can't help with this either. And this is CS6 you're talking about, so there's no way that validating anything via the CC app is going to work - because nobody's CS licences are stored in it. CS validation simply isn't the same at all.
To make this situation worse, of course, along came Adobe's Lawyers. What they said was that no software (and that includes licensing) was to be made available to anybody except for the current release and its -1 version. They had reasons for saying this at the time, and we are expressly forbidden from discussing them. But it does mean that as a matter of policy, support can't help you.
What would it take to get it working again? An Act of God - not going to happen, unless somebody knows something I don't...
And thinking about it for a minute, I'm, beginning to suspect that the reason they've sent you here is so that I can explain this to you...
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