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Participating Frequently
May 29, 2011
Question

audition cs5.5 won't start to play or record

  • May 29, 2011
  • 6 replies
  • 132683 views

I just installed audition cs5.5. I was able to open an existing mp3 file and edit it, but when i tried to open a new file to make a recording, it wouldn't respond.

This is what happened...

I clicked file - audio - new - audio file, and the editor appears. I tried to drag the "current time indicator" but it wouldn't move. I tried to click "record" and "play" but there was no response.Did I do something wrong?

    This topic has been closed for replies.

    6 replies

    TriangleMaster
    Participant
    September 26, 2014

    Basic tip for using Audition: Plug mic in, go to Windows Control Panel and make sure both the sample rate and bit depth are the same for your speakers and microphone. Start Audition. Go to Preferences. Go to Audio Hardware. Make sure audio devices are set as needed for your project. Make sure Document sample rate is same as audio device sample rate. Exit. Record.

    timtro
    Participating Frequently
    July 18, 2014

    Audition is a constant aggravation.

    The previous program it replaced was a thousand times better in so many ways.


    "The selected audio device has no input channels available. Do you want to open the Audio Hardware preferences?" 

    - change this, change that, adjust the other, try something else and it's "The selected audio device has no input channels available. Do you want to open the Audio Hardware preferences?" again and again. I made the serious mistake of opening Audition with a customer in the editing room. I will NOT do that again.

    Some days it works, some days it won't. Today it won't.

    SteveG_AudioMasters_
    Community Expert
    Community Expert
    July 18, 2014

    I use Audition most days, and have no trouble with it at all. I don't have sound device routing issues either, but there again I'm using a professional interface. What are you using that causes so much trouble?

    timtro
    Participating Frequently
    July 18, 2014

    I don't know what you call "professional interface". I have a CAD U-37 USB microphone. Audition shows it is connected. On odd numbered Tuesdays in months ending in "Y" when the moon is in the last phase, I turn it on and it works. Otherwise I go through the endless loop of click here, error, click here, error, click here, error....

    With the program that preceded Audition which I don't seem to have any more, I would turn it on, plug in the mic, click record and save the file. In Audition, it comes up as 44000 but that doesn't work. I tried setting it to 48000 and that doesn't work; then I tried most all the other possible settings from 2200 up with no change.

    I don't know what it is looking for and it certainly gives no hint. Google search brought up this forum.

    Participant
    April 11, 2013

    Hi,
    I am having the same problem.
    My input and output both do match. The first time I plugged in the USB, the recording was working, then seconds later, it wasn't. I have made sure input is at 16 bit, 44100 and also output at 16bit 44100.
    I re opened audition, and made sure that I had 16bit and 44100, yet I am still receiving this error message.
    Can someone PLEASE help me before I throw the laptop out the window.

    Thankyou,

    SteveG_AudioMasters_
    Community Expert
    Community Expert
    April 11, 2013

    windowchair wrote:


    Can someone PLEASE help me before I throw the laptop out the window.

    Make sure the window's open first, or you'll have a lot of broken glass to clear up...

    You haven't told us anything like enough about your system or how you're using it for us to offer any help at all (other than the above... ).

    ryclark
    Participating Frequently
    April 11, 2013

    If it is a Windows system one of the first things is to turn off all Windows sounds since the operating system will try and grab control of your audio device and change the settings in order to play it's own "ding dongs".

    Participant
    June 19, 2011

    I was having the exact same problem with Audition 5.5 (MacOS). First time it has happened with a few hours of use; I just got a new mic today (USB - Samson) and apparently plugging that in caused my settings in Audio Hardware to be changed. However, the culprit was: "Master Clock."

    "Master Clock" had been changed to the USB mic, but once I changed it back to "Out: Built-in Output" / Clock Source: Internal" It worked fine.

    Known Participant
    December 19, 2011

    have to say thanks to this response by beeboy re: master clock out.. for about an hour i could not get track/s to play checked settings ie: audio hardware and then masterclock  was on "in instead of out" grrr such a suttle problem drove me mad..thanks to this post i solved problem computing it annoys the hell out of me sometimes!!!

    Participating Frequently
    May 29, 2011

    thanks steve!

    I just changed the hardware,and got this error message -

    "The sample rates of the audio input and output devices do not match.Audio cannot be recorded until this is corrected.

    Use the appropriate operation system or audio device control panel to adjust the sample rates of the input and output devices to use the same settings."

    Exactly what does that mean, and how do I correct it? I'm on a windows 7 PC if that helps.

    This is my Audio Hardware set up...

    Device Class: MME

    Default Input: Microphone(Shure Digital) ---- (I have a Shure mic plugged in to my computer)

    Default Output: Speakers(Realtek High Definition) -- ( I assume since I don't have a headphone plugged in, this should be for the built in speaker?)

    Master Clock: In: Microphone(Shure Digital) -- I don't understand what this master clock thing means...

    Latency: 200 ms

    Sample Rate: 44100 Hz

    I went into my computer's "Hardware and Sound" in the Control Panel, an dunder "Sound" I was able to find Shure Microphone

    Under the "Advanced" tab in "Microphone Properties", the sample rate says "1 channel, 16 bit, 44100 Hz

    Am I missing anything else?

    May 29, 2011

    The Shure Mic presumably appears in the "Recording" tab in Windows Control Panel. You need to check the Advanced area after you select the Speakers in the Playback tab and make sure that the Default setting is also 44100, 16 bit.

    This is the first step, so lets see if it works.

    Participating Frequently
    May 29, 2011

    you're correct - the speaker was not set to 44100, 16bit, so I changed that.

    but it still doesn't work...

    Now, when I click "record" or "stop", the current time indicator would start or stop moving, but absolutely no volume is registered. Not even silence. i can see from the "levels" tab below that the microphone works, because the green bar would move when there is sound input. So I know the software does work; I just can't figure out what's wrong with the setting...

    SteveG_AudioMasters_
    Community Expert
    Community Expert
    May 29, 2011

    If you create a new file, then the only option you will have available is Record anyway - you can't play something that doesn't yet exist!

    If you can play files correctly, I'd assume that you have a viable device set in Edit>Preferences>Audio Hardware. What you should now check is that in Edit>Preferences>Channel Mapping there is a suitable input selected as a default input source. Without this, the transport simply won't work. Of course, if you could only edit the MP3 and not play it, then check in the Audio Hardware option and make sure that there is a supported audio device present.

    Basic rule with Audition - no audio device means no transport available.

    Participant
    June 24, 2011

    Soundbooth CS5 do not problem about recording when I install it . In Control Panel Window7 , playback tab Speakers is default device and recording tab is stereo mix is default . When I open Soundbooth CS5 , it will detect this configuration automatically . I can record sound on web by press record on soundbooth.

    Soundbooth is the best program as same as Audition CS3 . I used the method to setup the same. It do not have problem about recording .

    But Audition CS5.5 has problem about recording when I would record with setting up the same . I am very puzzle . I do not understand audition cs5.5 not same Older version . Why ? It is very difficult .

    In Audio Hardware , Default Input : Stereo Mix( Realtek High Definition Audio ) Not working

                                 Default Output: Speakers ( Realtek High Definition Audio)

                                 Master Clock: Out:Speakers( Realtek High Definition Audio)

                                 Latency: 200

                                 Sample Rate: 44100 HZ

    In Control Panel Sound : Sample Rate : 44100HZ 16 bit

    The result is

    " The selected audio device has no input channels available."

    In the present , I can not solve this problem . Please help me too

    In the near future  , if i can not solve this problem . I will decide to come back at Soundbooth CS5 . Thank you