Audition Files suddenly reading as "Offline" upon saving

New Here ,
Jun 26, 2020 Jun 26, 2020

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Hi there, 

I have been editing a podcast and have produced several episodes with no issues so far, however today when I saved my session, suddenly all of my files are showing up as "Offline" and the wave points are gone, I cannot playback or edit my session. 

 

I googled and it seems like it could be something to do with storage space? But I am saving to an external hard-drive that is 2TB, and it's telling me I have 1.97TB of space left, so I'm not sure what's happening?

 

You can see that I have cut and worked on this quite a bit and I'm trying to avoid having to start completely over in a new session. Is there a way to recover these files so that I can keep editing on the same track? I'm not sure what happened here! Any help appreciated, thank you!! 

Screen Shot 2020-06-26 at 5.29.08 PM.png

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correct answers 2 Correct answers

Adobe Community Professional , Jun 27, 2020 Jun 27, 2020
It's a bug in the current release, but if you go to the CC app and download the beta version of Audition, it's been fixed in that - as of yesterday.

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Adobe Community Professional , Jun 27, 2020 Jun 27, 2020
Go to Categories list on the left hand side of the CC app and select 'Beta apps' at the bottom of the list. The only difference between a regular version and the beta version (apart from the bug being fixed, obviously) is that the beta version will collect data about your usage of it.

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Community Beginner ,
Jun 27, 2020 Jun 27, 2020

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Same in me...

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Adobe Community Professional ,
Jun 27, 2020 Jun 27, 2020

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It's a bug in the current release, but if you go to the CC app and download the beta version of Audition, it's been fixed in that - as of yesterday.

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New Here ,
Jun 27, 2020 Jun 27, 2020

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How do you get beta version, because i have same problem

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Adobe Community Professional ,
Jun 27, 2020 Jun 27, 2020

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Go to Categories list on the left hand side of the CC app and select 'Beta apps' at the bottom of the list. The only difference between a regular version and the beta version (apart from the bug being fixed, obviously) is that the beta version will collect data about your usage of it.

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New Here ,
Jun 28, 2020 Jun 28, 2020

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Thank you SO SO much!! 

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New Here ,
Jul 14, 2020 Jul 14, 2020

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I ran into this same problem today. It auto downloaded a new version of Audition then knocked my files offline after I saved the session. 

My other problem, it seems is that when I try to go to the app and do the beta version fix the app freezes. Any advice on this?

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New Here ,
Dec 30, 2021 Dec 30, 2021

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I'm having this issue with the Audition 2022 version, I just downloaded the Beta App and still my files are showing "offline" even after I "linked media" 

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