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Audition freezes on export - before choosing location

Community Beginner ,
Feb 25, 2021 Feb 25, 2021

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Every time I try and export my Sequence as a Multitrack Mixdown, as soon as I select this and choose either  Entire Session or Selected Clips Audition freezes before I can go any further. I'm on Audition 13 and updated to 13.0.13 and it still did it. I have to use Task Manager to force quit, every time I try. 
It's a simple 2 track mix, which I do every month, nothing fancy. 

In the end I had to export to Premiere to get an export, which isn't an idea situation. Help!

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Freeze or hang

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Community Expert ,
Feb 25, 2021 Feb 25, 2021

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Is this on a Mac or a PC? It might help if you locate and post here the last log file (see the help menu) - it should indicate what Audition is waiting for.

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Community Beginner ,
Feb 25, 2021 Feb 25, 2021

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Thank you, I'm on a PC. This is one of the logs from this morning:

Log file created: 25/02/2021 09:15:04
---------------------------------------
Ticks = 0 <10940> <AuLog.Startup> <5> Begin startup sequence
Ticks = 391 <10940> <MediaCoreInitializer> <5> Initializing PRM
Ticks = 391 <10940> <AuLog.Startup> <5> Initializing XML Loader
Ticks = 407 <10940> <AuLog.Startup> <5> Initializing Application Settings
Ticks = 750 <10940> <AuLog.Startup> <5> Application: Audition
Ticks = 750 <10940> <AuLog.Startup> <5> Version: 13.0.13
Ticks = 750 <10940> <AuLog.Startup> <5> Build: 46
Ticks = 766 <10940> <AuLog.Startup> <5> AuUI initialization sequence started...
Ticks = 766 <10940> <AuLog.Startup> <5> Initializing Crash Recovery
Ticks = 782 <10940> <AuLog.Startup> <5> Previous Crash Detected!!!
Ticks = 11813 <10940> <AuLog.Startup> <5> Initializing dvaaudiodsp
Ticks = 11813 <10940> <AuLog.Startup> <5> Initializing AuMediaCoreSupport
Ticks = 11813 <10940> <AuLog.Initializer> <5> Initialized dvacore::locale
Ticks = 11813 <10940> <AuLog.Initializer> <5> Initialized dvacore::commands::debug
Ticks = 11813 <10940> <AuLog.Initializer> <5> Initialized dvacore::commands::test
Ticks = 11813 <10940> <AuLog.Initializer> <5> Initialized dvacore::debug
Ticks = 11813 <10940> <AuLog.Initializer> <5> Initialized dvacore::debug::CreateSpindump
Ticks = 11813 <10940> <AuLog.Initializer> <5> Initialized dvacore::logging::ExceptionLogging
Ticks = 11813 <10940> <AuLog.Initializer> <5> Initialized dvascripting::threads
Ticks = 11813 <10940> <AuLog.Initializer> <5> Initialized dvascriptingES
Ticks = 11813 <10940> <AuLog.Startup> <5> Initializing AMIO Host
Ticks = 11813 <10940> <AuLog.Initializer> <5> Initialized AmioInfoCache
Ticks = 11813 <10940> <AuLog.Initializer> <5> Initialized AuCore
Ticks = 11813 <10940> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Initialize
Ticks = 11813 <10940> <ASLFoundationInitializer> <5> Initializing ASLFoundation
Ticks = 11813 <10940> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::ASLFoundation
Ticks = 11844 <10940> <AuLog.Initializer> <5> Initialized Backend
Ticks = 11844 <10940> <BackendInitializer> <5> Initializing Backend
Ticks = 11844 <10940> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Backend
Ticks = 11844 <10940> <DisplaySurfaceInitializer> <5> Initializing DisplaySurface
Ticks = 11860 <10940> <DS> <5> GPUSniffer launching with test mask 14
Ticks = 11860 <14008> <DynamicLink> <5> Attempting to launch dynamiclinkmanager
Ticks = 11860 <14008> <DynamicLink> <5> C:\Program Files\Adobe\Adobe Audition 2020\dynamiclinkmanager.exe
Ticks = 11860 <14008> <DynamicLink> <5> Increase wait time to 2
Ticks = 12219 <10940> <DS> <5> GPU Sniffer Finished in 364.487 ms

Ticks = 12219 <10940> <DS> <5> GPU Sniffer Output:
GPUSniffer testing 14
--- OpenGL Info ---
Vendor: NVIDIA Corporation
Renderer: GeForce GTX 1060 6GB/PCIe/SSE2
OpenGL Version: 2.1.2 NVIDIA 460.89 27.21.14.6089
GLSL Version: 1.20 NVIDIA via Cg compiler
Monitors: 2
Monitor 0 properties -
Size: (0, 0, 1920, 1080)
Max texture size: 32768
Supports non-power of two: 1
Shaders 444: 1
Shaders 422: 1
Shaders 420: 1
Vendor: NVIDIA Corporation
Renderer: GeForce GTX 1060 6GB/PCIe/SSE2
OpenGL Version: 2.1.2 NVIDIA 460.89 27.21.14.6089
GLSL Version: 1.20 NVIDIA via Cg compiler
Monitors: 2
Monitor 1 properties -
Size: (1920, 0, 3840, 2160)
Max texture size: 32768
Supports non-power of two: 1
Shaders 444: 1
Shaders 422: 1
Shaders 420: 1


--- GPU Computation Info ---
Support not enabled.
Ticks = 12219 <10940> <DS> <5> GPU Sniffer result: 14
Ticks = 12219 <10940> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::DisplaySurface
Ticks = 12219 <10940> <RegistrationServerInitializer> <5> Initializing RegistrationServer
Ticks = 12219 <10940> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::RegistrationServer
Ticks = 12219 <10940> <MediaLayerInitializer> <5> Initializing MediaLayer
Ticks = 12219 <10940> <MediaLayerInitializer> <5> Initializing SweetPeaSupport
Ticks = 12219 <10940> <MediaLayerInitializer> <5> Initializing ExporterHost
Ticks = 12219 <10940> <MediaLayerInitializer> <5> Initializing ImporterHost
Ticks = 12219 <10940> <MediaLayerInitializer> <5> Initializing VideoRenderer
Ticks = 12219 <10940> <MediaLayerInitializer> <5> Initializing PluginSupport
Ticks = 12282 <10940> <MediaLayerInitializer> <5> Initializing DynamicLinkMedia
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::MediaLayer
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::Initialized
Ticks = 12282 <10940> <AuLog.Startup> <5> AMIO Host initialization sequence started...
Ticks = 12282 <10940> <AuLog.Startup> <5> AMIO Host initialization sequence complete.
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized AmioHost
Ticks = 12282 <10940> <AuLog.Startup> <5> Initializing dvascripting
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvascripting
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvamediatypes
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvaaccelerate::ipp
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvanet
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvacore::allocator::AllocatorAnalyticsHelper
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized Analytics.Scripting.LogEvent
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvaappsupport::feature
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvaappsupport::SplunkStructuredLogger
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvaappsupport::cloudservice::IMSAuthTokenCache
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvaappsupport::commandline
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvaappsupport::commandline::commandlinerunner
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvaappsupport::commandline::unittestrunner
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvaappsupport::commands
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvatransport::SocketTransport
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized MediaFoundation::StressMediaVector
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvametadata
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvatemporalxmp::ConsoleCommands
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized BackEnd::Preferences
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized Backend::DynamicBinLoadContentsQueue
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized Backend::ProjectScriptSupport
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized Backend::commands
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvalutcache
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvaui::scripting::UIControlEvent
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized ML::MLTests
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvaaudiodevice
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvaaudiodevice::AudioDeviceTests
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized DisplaySurface::GPUSnifferHost
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvaworkspace
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized essentialsound::commands
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::GPUSniffer
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized AuMediaCoreSupport::ProjectScriptSupport
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized AuBackend
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized AuApplication
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized AuApplication::ProjectItemObjectExtHandler
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized AuApplication::ProjectObjectExtHandler
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvacrashreporter::Locale
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvacrashreporter::CrashReporterAdobe::LogFilePath
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvacrashreporter::CrashReporterAdobe::ExceptionLogging
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvacrashreporter::LogFilePath
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvacrashreporter::CrashReporterDVA::LogFilePath
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvacrashreporter::CrashReporterSentry::LogFilePath
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvacrashreporter::AppState
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized dvametadataui
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized AuUI
Ticks = 12282 <10940> <AuLog.Initializer> <5> Initialized AuUI::MainThreadHangMonitor
Ticks = 12282 <10940> <AuLog.Startup> <5> Initializing AuBackEnd
Ticks = 12313 <10940> <Wasapi initialization> <5> Time = 0.0244349second
Ticks = 12360 <10940> <AuLog.Startup> <5> Initializing AuApplication
Ticks = 12360 <10940> <AuLog.Startup> <5> AuApplication initialization sequence started...
Ticks = 12360 <10940> <AuLog.Startup> <5> Intializing dva unit test and console
Ticks = 12360 <10940> <AuLog.Startup> <5> Initializing Audio Device
Ticks = 12407 <10940> <AuLog.Startup> <5> Initializing XMP System
Ticks = 12407 <10940> <AuLog.Startup> <5> Session Host initialization sequence started...
Ticks = 12407 <10940> <AuLog.Startup> <5> Session Host initialization sequence complete.
Ticks = 12407 <10940> <AuLog.Startup> <5> Initializing Document Manager
Ticks = 12407 <10940> <AuLog.Startup> <5> Initializing Project Manager
Ticks = 12407 <10940> <AuLog.Startup> <5> Initializing TimeCode Broadcaster
Ticks = 12407 <10940> <AuLog.Startup> <5> Initializing Clipboard Manager
Ticks = 12407 <10940> <AuLog.Startup> <5> Initializing Preset Manager
Ticks = 12422 <10940> <AuLog.Startup> <5> Initializing Favorites Manager
Ticks = 12422 <10940> <AuLog.Startup> <5> Initializing AutoSave Manager
Ticks = 12422 <10940> <AuLog.Startup> <5> Initializing Essential Sound
Ticks = 12485 <10940> <AuLog.Startup> <5> AuApplication initialization sequence complete.
Ticks = 12485 <10940> <AuLog.Startup> <5> Initializing AuCEPSupport
Ticks = 12485 <10940> <AuLog.Startup> <5> Initializing AsyncQueueManager
Ticks = 12485 <10940> <AuLog.Startup> <5> Initializing AuUI
Ticks = 12500 <10940> <AuLog.Startup> <5> Setting up temp directories
Ticks = 12500 <10940> <AuLog.Startup> <5> Attempting to recover previous sesssion...
Ticks = 13641 <10940> <AuLog.Startup> <5> AuUI initialization sequence complete.
Ticks = 16844 <10940> <AuLog.Startup> <5> Initializing AuCEPSupport
Ticks = 16985 <10940> <APIP> <5> fac702fd-4d2a-4d00-a6b4-68be0452573c
Ticks = 27532 <10940> <DynamicLink> <5> AME app path: C:\Program Files\Adobe\Adobe Media Encoder 2020\Adobe Media Encoder.exe
Ticks = 198594 <10940> <AuLog.Shutdown> <5> AuUI termination sequence started...
Ticks = 198594 <10940> <AuLog.Shutdown> <5> Writing to Crash Recovery Folder: C:\Users\Alison\AppData\Roaming\Adobe\Audition\13.0\f764c9e6-3fb8-4466-b520-7a801dea5c28
Ticks = 198594 <10940> <AuLog.Shutdown> <5> Terminating AuCEPSupport
Ticks = 198594 <10940> <AuLog.Shutdown> <5> Terminating AuUI
Ticks = 198610 <10940> <AuLog.Shutdown> <5> Terminating AuApplication
Ticks = 198610 <10940> <AuLog.Shutdown> <5> AuApplication termination sequence started...
Ticks = 198610 <10940> <AuLog.Shutdown> <5> Terminating dva unit test and console
Ticks = 198610 <10940> <AuLog.Shutdown> <5> Terminating Essential Sound
Ticks = 198610 <10940> <AuLog.Shutdown> <5> Terminating AutoSave Manager
Ticks = 198610 <10940> <AuLog.Shutdown> <5> Terminating Direct File Playback
Ticks = 198610 <10940> <AuLog.Shutdown> <5> Terminating Session Host
Ticks = 198610 <10940> <AuLog.Shutdown> <5> Terminating Audio Device
Ticks = 198610 <10940> <AuLog.Shutdown> <5> Terminating XMP System
Ticks = 198610 <10940> <AuLog.Shutdown> <5> Terminating Favorites Manager
Ticks = 198625 <10940> <AuLog.Shutdown> <5> Terminating Preset Manager
Ticks = 198641 <10940> <AuLog.Shutdown> <5> Terminating Clipboard Manager
Ticks = 198641 <10940> <AuLog.Shutdown> <5> Terminating ProjectManager
Ticks = 198641 <10940> <AuLog.Shutdown> <5> Terminating DocumentManager
Ticks = 198641 <10940> <AuLog.Shutdown> <5> AuApplication termination sequence complete.
Ticks = 198641 <10940> <AuLog.Shutdown> <5> Terminating AuBackEnd
Ticks = 198938 <10940> <AuLog.Shutdown> <5> Terminating dvaaudiodsp
Ticks = 198938 <10940> <AuLog.Shutdown> <5> Terminating AuMediaCoreSupport
Ticks = 198953 <10940> <AuLog.Shutdown> <5> Terminating AMIO Host
Ticks = 198953 <10940> <AmioLSF> <5> Unloading libsndfile...
Ticks = 198953 <10940> <MediaLayerInitializer> <5> Terminating MediaLayer
Ticks = 198953 <10940> <MediaLayerInitializer> <5> Terminating DynamicLinkMedia
Ticks = 198953 <10940> <MediaLayerInitializer> <5> Terminating PluginSupport
Ticks = 198953 <10940> <MediaLayerInitializer> <5> Terminating TransmitHost
Ticks = 198953 <10940> <MediaLayerInitializer> <5> Terminating VideoRenderer
Ticks = 198953 <10940> <MediaLayerInitializer> <5> Terminating ImporterHost
Ticks = 198953 <10940> <MediaLayerInitializer> <5> Terminating SweetPeaSupport
Ticks = 198953 <10940> <RegistrationServerInitializer> <5> Terminating RegistrationServer
Ticks = 198953 <10940> <DisplaySurfaceInitializer> <5> Terminating DisplaySurface
Ticks = 198953 <10940> <BackendInitializer> <5> Terminating Backend
Ticks = 198969 <10940> <ASLFoundationInitializer> <5> Terminating ASLFoundation
Ticks = 198969 <10940> <AuLog.Shutdown> <5> Terminating Crash Recovery
Ticks = 198969 <10940> <AuLog.Shutdown> <5> AuUI termination sequence complete.
Ticks = 199000 <10940> <AuLog.Shutdown> <5> Terminating Application Settings
Ticks = 199016 <10940> <AuLog.Shutdown> <5> Terminating XML Loader
----------------------------------------
Log file closed: 25/02/2021 09:18:23

 

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Community Expert ,
Feb 25, 2021 Feb 25, 2021

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I can't tell you exactly what's causing this, but I can tell you where it all goes wrong...

 

Ticks = 27532 <10940> <DynamicLink> <5> AME app path: C:\Program Files\Adobe\Adobe Media Encoder 2020\Adobe Media Encoder.exe
Ticks = 198594 <10940> <AuLog.Shutdown> <5> AuUI termination sequence started...

 

Despite some supposed claims to the contrary, there is definitely some sort of issue with NVIDIA video cards and Premiere at present, and it probably goes further than that. I'm mystified as to why this process is trying to open Media Encoder 2020 at all, but that's the one app that really isn't getting on well with NVIDIA - and I can tell you that from personal experience. the whole situation looks like a bit of a train crash, and it's only happened since the last updates, a few days ago.

 

You need to send the logs to the developers, with a covering note, at audbugs@adobe.com and make sure that they have an email address from you as well. And if you hear nothing, don't be afraid to email again.

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Community Beginner ,
Feb 25, 2021 Feb 25, 2021

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Thank you. The problem was exporting from Audition (i was working audio only) and only fired up Premiere to export there, as it was the only way I could export. (if that makes sense?)

 

I'll just check through the logs again and see if there is anything else. But I'll definitely contact the devs and see what they say.

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