Audition playback issues

[dougoshow]

I installed CS5.5 on a laptop running Windows 10. I cannot initiate audio playback with either the play button or space bar. Audio in Premiere Pro works fine. I tried an uninstall/reinstall with no change. Any ideas?

[SteveG_AudioMasters_ · Accepted solution]

You need to make sure that your sound device is seen correctly by Audition - that's the only thing that stops the transport working.

So go to Edit>Preferences>Audio Hardware and make sure it's assigned. You may also have to check the Device Class setting to find an appropriate driver.

[dougoshow]

Thanks. That worked. However now I notice that the record button and "R" buttons on each track are grayed-out and I cannot record. I have my mic connected and selected in "audio hardware" and can hear myself on the headset when I talk into the mic. Again, any ideas?

[SteveG_AudioMasters_]

If we're talking about Multitrack, then you need to select an appropriate input:

[dougoshow]

Thanks, so that worked to get the "grayed-out" issue, but I still can't record. I get an error message that input/output sample rates don't match. I went to edit>preferences>audio hardware and changed back and forth between 44100 and 48000. Still get that error message. I have spent a lot of time trying to see what sample rate the computer speakers are set at with out any luck.

[SteveG_AudioMasters_]

You need to go into the Windows Sound Settings to fix that, at least initially. You need to go to Recording>Mic>Properties>Advanced and make sure that the settings there are the same as in Playback>Speakers>Properties>Advanced.

[dougoshow]

Thanks so much. I am back in business.