• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Audition video preview resizing and freezing

Community Beginner ,
Sep 13, 2021 Sep 13, 2021

Copy link to clipboard

Copied

Hi!

 

This frequently happens while I'm working, but it is a somewhat intermittent problem. I've had this issue working both with .mov and .mpr (h264) files: During a session, almost half of my clicks on the multitrack view cause Audition to freeze and, after it comes back 10-15 seconds later, the video window automatically resizes itself to a larger size (no matter if the base video is 1080p, 4k or 720p), messing up my workspace.

 

This is AWFUL, and it makes me lose a lot of time and patience. I've tried, so far:

 

- Different video codecs

- Disabling hardware acceleration

- rebooting the computer

- reinstalling audition

- installing more RAM (I now have 64 GB and a different brand)

- changing the base SSD

- changing the scratch disk

 

I just can't figure out what is going on! I normally navigate through the session using the Time Selection Tool, and the most frequent scenario is when I directly right-click a clip to drag it around, but it also happens with Move Tool.

 

I'm working on an Intel i9 10900K, RTX 2080 Super, 64 GB dual-channel RAM and M2 Drives for the base files and the scratch disk. 

TOPICS
Freeze or hang , Playback , User interface or workspaces

Views

390

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 13, 2021 Sep 13, 2021

Copy link to clipboard

Copied

Have you tried looking to see if there's an updated video driver for your RTX2080? These get updated frequently, especially by Nvidia - I regularly have to update mine. For some reason, they seem to be particularly susceptible to Microsoft updates...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 13, 2021 Sep 13, 2021

Copy link to clipboard

Copied

Hey there!

Thanks for the answer. Unfortunately I do - I've been updating it regularly, and this issue happens since last year!

😕

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 19, 2022 Jun 19, 2022

Copy link to clipboard

Copied

Any update? This happens to me all the time and is super frustrating.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 14, 2022 Jul 14, 2022

Copy link to clipboard

Copied

LATEST

Still happening, but moving to a faster hard drive helped a bit. Other than that, I try to wait a millisecond after clicking in a new time reference before pressing any commands, giving the software a bit of time to read the new frame. That's just avoiding the problem but makes me get through!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines