Audition Video Reference issue (turn black on playback)

New Here ,
Aug 18, 2021 Aug 18, 2021

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At some point in the timeline, the video reference is no longer visible in the video monitor window (it shows black) when it is in playback, and it only shows the image when it is in stop. This makes it impossible for me to check the sync correctly. Can you please help me to fix this issue?

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Adobe Community Professional ,
Aug 18, 2021 Aug 18, 2021

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This has happened to quite a few people, and I haven't yet heard of a definitive fix - but one thing that might be worth checking is that your video card drivers are up to date - this can make a significant difference to this sort of problem.

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