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Participating Frequently
March 15, 2021
Question

Audition won't stop crashing when I record

  • March 15, 2021
  • 1 reply
  • 953 views

Trying to record a voice over in multitrack.  Using a condenser mic through Motu Audtio Express.  For 2 weeks AA has crashed constantly. Crashes when I hit record, hit spacebar to stop, selct output for my headphones.  You name it.  
Have re-installed multiple times.  Ran update today.  Was on phone with Adobe support a week ago.  They remote into my machine and said it was the audio interface.  I was using an adapter to plug into the USB type C.  I thought that might be the issue. Got a type b to type c USB 2 cable to run direct.  Issue persists.  

 

I have isolated the problem to Adobe Audition.  Using the same settings and hardware I have successfully rcpordeed to Reaper, Audacity, and Garage Band multiple times without crashing.  The only software that won't work is Audition.  Audition does work using the built in speakers and mic, but that does me no good.  Why are other softwares not having thsi problem?  Please help. 

 

Hardware:

Mac Book Pro 13"

Quad-Core Intel Core i5

Processor Speed: 2 GHz

Catalaina 10.15.7

 

I am reluctant to update to Big Sur to try fixing a problem. 

 

Audio Interface:

MOTU Audio Express

This topic has been closed for replies.

1 reply

SteveG_AudioMasters_
Community Expert
Community Expert
March 15, 2021

First thing we'd need is to see the crash log. If you go to the help menu, you can reveal the log files from an option there. Copy the file, and post it into this thread as text. Without that, we are clueless.

Participating Frequently
March 16, 2021

UPDATE:  I just dowloaded Studio One demo version and tested that.  It is working fine with my audio interface.  

That's four softwares working perfectly and only Audition Crashing.