Bad Audio

Question

I am so frustrated that Adobe doesn't have any phone numbers to help you fix technical problems! I simply want to talk to someone to see why my recording Adobe Audition software is giving me bad audio all of a sudden. I am on deadlines for clients and have nowhere to turn. I have searched online for an option to talk to someone and keep finding chat forums only. I am ready to drop my subscription but I want to see if there is someone to talk to before I make that decision. Has anyone ever been able to actually talk to a tech person by phone for Adobe Audition? Do you know a number?

angelacain · Accepted Answer

I agree, Steve. Chat forums were not the place where I wanted to seek help

but Adobe doesn't do a good job of promoting a phone number to call for

help. They keep directing you to online help only - chat forums. I googled

and couldn't find a number but eventually, I found a 'workaround' through

another number and a tech person helped me resolve the issue and meet

my deadline. Thank you so much for responding. I appreciate your kindness.

Take care.

On Thu, Mar 22, 2018 at 11:40 AM, SteveG(AudioMasters) <

SteveG_AudioMasters_ · Answer

Generally the Adobe chat lines aren't much good for that sort of issue - they often send people here, because usually we have a better idea of what happens - and on top of that, many people have reported that dealing with the 'helplines' can be quite frustrating....

So what exactly is going wrong?

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