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Billing Feature Request and question

New Here ,
Nov 29, 2022 Nov 29, 2022

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Long-time Adobe CC user here. Today I recorded an important interview, and at the end of the recording session, Audition wouldn't allow me to SAVE THE SESSION because my bank had detected a possible fraud issue yesterday and put a temporary hold on the card I have on file. For clarity, instead of emailing me about the issue, the software prevented me from saving important audio until I entered new payment information.

 

My feature suggestion is to leave vital Audition functions intact and email someone if/when their payment method fails. My question is, has anyone else experienced this, and were you able to find a way to save your project? If a customer doesn't have an alternate form of payment handy it could become a real problem.

 

Thanks!

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