error: Audition's primary temp volume cannot be found

[Benjamin Waller]

Hello all,

I have just opened up Audition CC 2014 and got this error dialog. "Audition's primary temp volume cannot be found. Please review Audition's disk cache preferences"

Would I be right in saying this error has occurred because the disk cache hasn't been created properly when it loaded? When I look in Preferences > Media & Disk Cache > Primary Temp, I see that the link is pointing to version 6.

Am I supposed to create this folder myself? I am a bit confused.

I'd appreciate any help here.

Cheers,

Ben.

[SteveG_AudioMasters_]

The best thing to do is to create it for yourself. On the main DAW I have one drive (solid state) reserved entirely for temp files - everything has a space for its own, and this works fine. The SSD is effectively a sacrificial drive - no permanent storage on it at all.

[StephanieMo]

I'm new to Audition and I'm getting the same error message. I don't understand how to fix this error. Could you please explain in more detail?

Thanks.

[ryclark]

First of all are you running Audition on a Mac or a PC? It is good idea, as Steve mentioned, to create a folder for Audition's primary temp files on a secondary hard drive that isn't your main system drive. For instance if you are using a PC and your main system drive is C: and you have a second drive D: create a new folder on it called AuditionTemp. Then in Audition's Preferences/Media and Disk Cache browse to your new folder to make it the default primary temp folder for Audition.

[angular_Ray6C2C]

Thanks for taking the time to write this reply. It helped.

[StephanieMo]

I'm running Audition on a Macbook.

[Bob_Howes]

I missed this one the first time around but just went and checked...my temp disk cache points at version 6.0 as well.  I still have 6.0 installed so I never noticed this before but I imagine if I ever do a tidy up I could end up with the same error message.

Anyway, for AdobeStephanieM, as ryclark mentions you can create your own temp  volume by going to Edit/Preferences/Media and Disk Cache and using the Browse option to create a Temp folder wherever you want it--but have a read of what Steve and ryclark have said about the best place to put it.

[sac86738]

This may have happened if you upgraded to MacOS Sierra, as I recently did. Could also happen if you use other tools to clear out temporary files on your disk.

The solution was simple: re-create the nested folder structure manually.

1. Open Audition
2. In the menu bar, choose Audition > Preferences > Media & Disk Cache
3. Note the location of Primary Temp. For me, it's /Users/username/Library/Caches/TemporaryItems/Adobe/Audition/7.0/
4. Obviously, username is whatever the username is for your Mac OS account
5. Open a new Finder window
6. In the menu bar, choose Go > Go to Folder...
7. Type in /Users/username/Library/Caches
8. Again, remember to change username to your Mac OS account's actual username
9. Create the rest of the nested folder structure manually, one at a time. For me, I created TemporaryItems, then opened it up and inside that created a folder called Adobe, then did the same process to create Audition, then finally 7.0.
10. Close and re-open Audition

[james ca60449927]

I had this problem the last time I opened Audition. So I followed the instructions here and created a new temp folder. So now I'm getting the error message again. Am I going to have to fix this every time I start the program? It is quite time-consuming.

[james ca60449927]

Thought I should add: I haven't changed anything with my setup--same version of OS X for example. However, I think Audition CC may have updated itself.

[sac86738]

I do not have to re-create the folder every time. Double check that Audition's path and the path you created in your Finder match, including case sensitivity.   

[james ca60449927]

Well, it worked fine for my whole last session, after I entered the path. I made and analyzed several short recordings. Closed the program, started it up a couple of days later, and encountered the same error. I fixed it again then did some work; we'll see how things go the next time.

Thanks.

[bradw54009077]

The same thing is happening to me. Works fine for a few days, then I have to re-do the whole thing.

[edcrow58]

Where is the Manu bar

[bp_1320]

@sac86738 - Thank you! This worked for me.