Error message installing Audition CS6

Forum|Forum|8 years ago
May 3, 2017
1 reply
1082 views

I'm trying to install audition CS6 in my macbook and after I download the 387mb dmg file I click on install and an error message pops up and says "We've encountered the following issues Installer failed to initialize. This could be due to a missing file. Please download Adobe support advisor to detect the problem". I am in real need of this working in my macbook, can somebody help me? (also, I ran the adobe cloud cleaner tool as well) Jim

This topic has been closed for replies.

V

voiceimagingAuthor

Participating Frequently

I marked this answered as I had to ferret it out on my own, no thanks to the Adobe people. I spend many hundreds of dollars with Audition 1, 1.5, 3, CS6, and to be turned down for help from Adobe tech support is a slap in the face. Now with the only option being a monthly subscription I will keep my stand alone product and never look forward to anything Adobe sells.

Abandoned by the road side.

M

MusicConductor

Inspiring

CS6 is the last purchasable product and should download and install if you have a valid license. Beyond supporting your download and key, Adobe no longer has any reason to provide customer support for a years-old version.

Did you get it to install? Do you need to freshly download a clean copy of the installer?

V

voiceimagingAuthor

Participating Frequently

Yes I installed it via a third party that never made a dime in any of my several purchases from you. I understand Adobe's viewpoint on "no longer has any reason to provide customer support" I just hope that you don't have a problem with your 2012 Chevy or Ford vehicle and they tell you that they "no longer has any reason to provide customer support". Catch my drift?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded