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.mp4 and .mov are only media containers and don't define what the actual video format that they contain is. Can you use MediaInfo to analyze the videos and post the format information (use the Text view option) here to help us see what the playback problem might be.
If it turns out to be a format that Audition has problems with you may have to use a work around by opening the video in Premiere and saving out as a more friendly format like .avi. Alternatively open it in Premiere and do an Edit in Audition from Premiere to send the files to Audition. Also the latest version of Audition should be able to open a Premiere .proj file directly.
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I analyzed the .mp4 video and this is what I got
Here it is in text-view as well:
General
Complete name : C:\Users\leon\Videos\VG3\Lyd\Filmlyd\Sci-Fi_Short_Film__The_Black_Hole__presented_by_DUST.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 19.5 MiB
Duration : 2 min 42 s
Overall bit rate : 1 007 kb/s
Writing application : Lavf58.19.100
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings : CABAC / 3 Ref Frames
Format settings, CABAC : Yes
Format settings, RefFrames : 3 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2 min 42 s
Bit rate : 904 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 23.976 (24000/1001) FPS
Minimum frame rate : 23.974 FPS
Maximum frame rate : 23.981 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.018
Stream size : 17.5 MiB (90%)
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : avcC
Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 2 min 42 s
Bit rate mode : Constant
Bit rate : 96.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 1.86 MiB (10%)
Title : ISO Media file produced by Google Inc. Created on: 09/30/2018.
Default : Yes
Alternate group : 1
Here is the .mov scan: (I think the .mov file may corrupted since it does not play in the media player as usual, but there seems to be nothing wrong with the .mp4 file)
And here is the text:
General
Complete name : C:\Users\leon\Videos\VG3\Lyd\Filmlyd\Prem\test2.mov
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt 2005.03 (qt )
File size : 22.5 GiB
Duration : 2 min 42 s
Overall bit rate : 1 195 Mb/s
Encoded date : UTC 2019-01-23 22:14:36
Tagged date : UTC 2019-01-23 22:17:41
Writing library : Apple QuickTime
TIM : 00:00:00:00
TSC : 24000
TSZ : 1001
Video
ID : 1
Format : RGB
Codec ID : raw
Duration : 2 min 42 s
Bit rate mode : Constant
Bit rate : 1 193 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : RGB
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 24.000
Stream size : 22.5 GiB (100%)
Language : English
Encoded date : UTC 2019-01-23 22:14:36
Tagged date : UTC 2019-01-23 22:14:36
Audio
ID : 2
Format : PCM
Format settings : Little / Signed
Codec ID : sowt
Duration : 2 min 42 s
Bit rate mode : Constant
Bit rate : 1 536 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Bit depth : 16 bits
Stream size : 29.7 MiB (0%)
Language : English
Encoded date : UTC 2019-01-23 22:14:36
Tagged date : UTC 2019-01-23 22:14:36
Other
ID : 3
Type : Time code
Format : QuickTime TC
Duration : 2 min 42 s
Time code of first frame : 00:00:00:00
Time code, striped : Yes
Language : English
Encoded date : UTC 2019-01-23 22:14:36
Tagged date : UTC 2019-01-23 22:14:36